SOCAP International Northeast Region

#SOCAPPY to announce our newest #sponsor AmplifAI who will be joining our stellar group of sponsors Qualtrics & IASolutions! James Cammareri and Praveen Chendanda will be joining us at the Insights & Analytics Workshop in Hoboken, NJ on November 7th at Wiley HQ! New session alert!?? James and Praveen will lead a session titled “Navigating AI-Driven Transformation in the Contact Center”! Register here, we’re 2 weeks away: https://lnkd.in/eJMtmHJA

Happy #CXDay from one CX Superhero to another! ??♀?

Can’t wait Chloé Payen!

It’s almost here! Yankees… Tailgate… Prizes… SOCAP!!! There’s nothing more iconic than a baseball ?? game at Yankee Stadium but throw in 24 years of SOCAP International members and it becomes legendary! There are less than a handful of tickets remaining so head over and get them asap! See you in the stands… ????? ?? ?? Ibrahiem Atshan Sam DiLiberto Christopher Drury Jill DeLong Othmar Mueller von Blumencron, PhD, OLY John Goodman Nathan Bobay Terri DeMent Suzanne Durkin-Bighorn, MNLM Bill Love Holly Long, BS, MBA

Get your tickets! Get your tickets! ??? We’re almost sold out, so act now before you miss out on THE best CX summer networking event! See you there ??????

The excitement is building!!!! ? ? Register now, before it's too late: https://lnkd.in/eeUwaSuv #SOCAP #Yankeeouting #networkingevent

??Sneak Peek - This Tuesday, 6.25.24, my podcast episode with Nicole Nutile - Manager of Customer Success & Customer Experience at Wiley will be available...! We're talking Getting Green at Home and Work. Nicole discuss the importance of sustainability in everyday life and the workplace, focusing on making small, achievable changes that collectively make a big impact. Check out the video snippet here...!

We’re 3 weeks away from the SOCAP International Northeast Region event at Hershey's Chocolate World in Hershey, PA! This event was made possible by Jill DeLong and our sponsor ACC Premiere!!!! Our adventure begins in the magnificent Room Nineteen73, a space that pays tribute to the year Hershey's Chocolate World first opened its doors. Here, amidst the nostalgia and charm, we’ll share engaging content that explores the essence of exceptional experiences. Roger Sansoni, the master who makes the Chocolate World experience special will be our speaker! Our adventure continues on a charming trolley ride to see The Hershey Company #chocolate world through a new lens, filled with stories, laughter, and wait...is that the scent of chocolate in the air? As our event concludes, the wonders of Hershey Park await, as you are invited to continue exploring all it has to offer with full access to Chocolate World! Register here: https://lnkd.in/eSeqYzp8 If you’re coming from out of state, we secured a room block at a nearby Hilton which can be seen on the event page when registering. SOCAP International Suzanne Durkin-Bighorn, MNLM Holly Long, BS, MBA Christopher Drury Jon Cox Neal Topf Stephanie Fritz Terri DeMent Victoria Cherne Nathan Bobay Rami Sarabi John Goodman Deborah Peter Chip Rohde Tom Rocca Allyson Buckley Carlos Suarez Bill Love Ellen Passero Nicole Nutile Othmar Mueller von Blumencron, PhD, OLY Jason Dichter Lisa Oswald Lisa Diehl Karen Palmer Jill Holder Frank Niglia Robert Weis Lori Mallett Lina Delgado Cano Andrew Begnoché Sam DiLiberto Beth Ziff

Join fellow #SOCAPinternational members on a journey that captures the spirit of innovation and delight that Hershey’s is known for. Not just an event, this is an experience, where every moment is thoughtfully designed to impart joy and fun. The adventure begins in the magnificent Room Nineteen73, where amidst nostalgia and charm, we’ll share engaging content that explores the essence of exceptional experiences.? The adventure continues on a charming trolley ride to see Hershey’s Park through a new lens, filled with stories, laughter, and wait...is that the scent of chocolate in the air? As the event concludes, the wonders of Hershey’s Park await, as you are invited to continue exploring all it has to offer. Mark your calendars for a day where education meets adventure, networking turns into friendship, and every moment is sprinkled with a little Hershey's magic! Register ??

Networking is a big part of Symposium.? We were #SOCAPPY to talk #CX #EX #data #AI and other topics with our peers.