SmartBot360的封面图片
SmartBot360

SmartBot360

科技、信息和网络

Riverside，California 142 位关注者

Bots and people working together

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关于我们

SmartBot360? is a UCR spin-off company. SmartBot360? is a platform to create, manage and share AI chatbots. The platform empowers customer agents to increase the number of reached customers, by offloading routine interactions to the AI-powered chatbots. Chatbots and humans work together through easy to define triaging handover protocols. The intuitive Web-based SmartBot360? Management Dashboard? is the control panel of the platform, which allows monitoring and analyzing ongoing sessions, starting new chatbot campaigns, and directly chatting with the customers. The platform has easily measured ROI based on man hours saved for customer service (e.g., for FAQ bots) or customer relations management (e.g., engagement, retention). The chatbots are HIPAA-compliant and can be deployed on Facebook Messenger, SMS, Web pages, or other media. There are many platforms to help you build and deploy chatbots, but they are not secure for exchanging sensitive data, nor do they offer intuitive tools to monitor the chats in real time or handover to a human when needed.

网站
https://SmartBot360.com
所属行业
科技、信息和网络
规模
2-10 人
总部
Riverside，California
类型
私人持股
创立
2016
领域
Chatbots、Customer Relations、Customer Service、Messaging Services、HIPAA Messaging、AI和Healthcare

地点

  • 主要

    3499 10th Street

    US，California，Riverside，92501

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融资

SmartBot360 共 4 轮

上一轮

补助

US$256,000.00

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