?? Preface improved customer engagement efficiency by 2x and achieved an impressive 80% message open rate with SleekFlow! ??? The EdTech company is reshaping learning experiences by integrating advanced technologies with personalized education. ???? ?? Early Challenges ?? ?? Fragmented customer service with manual handling via WhatsApp ?? Difficulty in managing inquiries across multiple time zones ? SleekFlow Solution ? They transformed their customer engagement strategy by: ? Implementing WhatsApp chatbots for streamlined lead generation ?? ? Automating inquiry assignments for efficient team collaboration ?? ? Enhancing customer segmentation for targeted broadcasts ?? ? Integrating their learner portal for seamless communication ?? ??? Read their full success story here:?https://lnkd.in/geJGWEFT #SleekFlow #EdTech #WhatsAppBusiness #CustomerSuccess
SleekFlow ｜ 整合行动通讯 客户沟通团队平台
软件开发
The Omnichannel Conversational AI Suite for customer engagement
关于我们
SleekFlow是企业专用的全渠道客户沟通平台，使团队可以一站式创建及管理于WhatsApp、Facebook、WeChat、SMS、Live Chat甚至是电话中的对话，提升工作效率。 试用我们的自动化及营销功能，整合其他软件，例如HubSpot、Google Form、Facebook Lead Ad以至行事历，我们的客户平均多转化了28%的客户，提升了22%的销售机会及18%的客户满意度。 SleekFlow于2019年数码港培育计划下创办，同年10月正式推出后，已累积超过1000名客户，遍布全球零售、网店、客户服务、金融、酒店及科技行业。作为Microsoft、Twilio及Facebook的指定合作伙伴，我们将时刻确保客户得到最优质的服务。 We unify messaging apps in one place to create a holistic view of chats with powerful broadcast and workflow management functionality that enables companies to communicate at scale, while automating repetitive tasks with AI and bots, like educating new subscribers, assigning and following up with new leads. SleekFlow was founded in 2019 as a member of the Cyberport Incubation Program. We’re headquartered in Hong Kong and are constantly searching for the best talent from around the world.
- 网站
-
https://www.sleekflow.io
SleekFlow ｜ 整合行动通讯 客户沟通团队平台的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Singapore
- 类型
- 私人持股
- 创立
- 2019
- 领域
- Artificial Intelligence、Customer Experience、Software Development、User Experience、Enterprise Solutions、Instant Messaging、CRM、Workflow、Marketing、Sales、Customer Services、Supoort、Retail、Financial Services、WhatsApp、Facebook和Communications
产品
![点击此处查看 SleekFlow ｜ 整合行动通讯 客户沟通团队平台]()
SleekFlow ｜ 整合行动通讯 客户沟通团队平台
客户参与度软件
SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging channels, including WhatsApp, Instagram, live chat, and more. SleekFlow is dedicated to shaping the future of communication?by empowering companies to center all their workflows around meaningful conversations. From marketing and sales to support teams, SleekFlow streamlines business operations by leveraging its cutting-edge conversational AI capabilities. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, the customer-first solution empowers businesses to achieve unprecedented scalability and growth.
地点
SleekFlow ｜ 整合行动通讯 客户沟通团队平台员工
动态
-
It's?#WelcomeWednesday! Let's welcome Aiman Azeem - our new Business Development Representative in ????! Check out our recent?#job?openings here: https://lnkd.in/df9r_nTs
-
-
?? SleekFlow now syncs six types of Salesforce data: Contacts, Accounts, Leads, Opportunities, Campaigns and Custom Object! With our Flow Builder, enjoy 100% control over how, when, and what data syncs—no coding needed. ? Key Benefits: ???? Comprehensive Customer Profiles: View detailed customer info next to your chats. ?? Data-Driven Campaigns: Activate Salesforce data for personalized messaging journeys and promotions. ??????Seamless Assignments: Automatically assign chats to Salesforce account owners and log updates effortlessly. Kudos to our CRM integration product and engineering squad ?? Charlotte Lui Peter Leung Irish Isip Nick Konev Chong Yin Ho Emma LU Zi Yang Koo Phil Shi Learn more about our enhanced Salesforce solution: https://lnkd.in/giW7458W
-
?? Ready to level up your customer service on WhatsApp? Great news—service conversations will be FREE on the WhatsApp Business Platform starting Nov 1! ?? Say goodbye to the cap of 1,000 free-tier conversations—respond to unlimited inbound customer inquiries within the 24-hour window at no messaging cost! ?? Want to know more about pricing updates coming in 2025? ?? Check out our blog: https://lnkd.in/gGvFbSTB #SleekFlow #MetaUpdates #WhatsAppBusiness #CustomerService
-
It's #WelcomeWednesday! Let's welcome Kai Yi Liew - our new Senior Content Writer in ????! Check out our recent #job openings here: https://lnkd.in/df9r_nTs
-
-
??? #Tuesday Tips & Tricks ??? featuring SleekFlow's #ProductTeam ?? ??Tip 1: ??? STOP recording customer data with various tools (such as Excel, Docs, Notes) Instead, use SleekFlow's 'Custom Objects' feature to save every crucial customer detail ??? You can store various levels of customer information, such as order details for products and booking details for services. ??Tip 2: Gone are the days when you manually message your contacts upon every update! ?? In Custom Objects, every record created or updated can be auto-messaged to your contacts so they always stay in the LOOP. ?? Stay tuned for more tips next week! ?? ?? Charlotte Lui #SleekFlow #CustomObject #Tips #CustomerData #TeamCollaborations
-
SleekFlow Hong Kong ???? Our sales and partnership teams had a blast at Meta’s recent WhatsApp for Business Hong Kong event?? We celebrated our successful partnerships with our clients – Tommy Leung (Mingjai), Beame and FLOROMA 花之滴. ???? Their journeys in customer engagement were truly inspiring, as they shared how they’ve been generating more leads and automating customer interactions. ?????? Thank you to everyone who came to say hi and connected with us. See you at the next event! #SleekFlow #WhatsAppForBusiness #CustomerEngagement Eric Mui Michelle Law Tim Cheung Snako, Ching PANG Jensen Lau Alison Lam Katie Tsang Mandy Tsang Joy L.
-
-
???? Wear That boosted its box requests by 21% with SleekFlow! ??? The Dubai-based fashion service provider offers a stress-free shopping experience with stylists and data & technology to curate customized looks for each client. ????? ?? Early Challenges ?? Manual client onboarding process using Intercom Unable to send?WhatsApp broadcasts?directly through Intercom ?? SleekFlow Solution ?? They automated their client journey on WhatsApp (sign-up to delivery) and… ? Automated onboarding for faster client pre-profiling ???? ? Enhanced customers connections with 30+ stylists via WhatsApp ?? ? Better client segmentation and targeted retention marketing ?? ? Streamlined invoicing with #ZohoInventory #Webhook connection ?? ??? Read their full success story:?https://lnkd.in/gJHafSTy #SleekFlow #Ecommerce #WhatsAppBusiness #CustomerSuccess
-
-
It's #WelcomeWednesday! Let's welcome Karen Dorena - our new Growth Account Executive in Indonesia ????! Check out our recent #job openings here: https://lnkd.in/df9r_nTs
-
-
??? #Tuesday Tips & Tricks ??? featuring SleekFlow's #ProductTeam ?? ??Tip 1: Save up to 500 message replies with SleekFlow! ?? You can have 500 FAQs answers backed up and ready to fire away in just a few clicks! ?? (Applicable to ALL plans; Free to Premium) ??Tip 2: Your teams don’t need to fight over clients! With SleekFlow’s?team assignment?feature, every lead is auto-assigned to teammates who reply first. ?????? This also makes sure no customer enquiries go unattended. ?? Stay tuned for more tips next week! ?? ?? Daisy Lam #SleekFlow #Inbox #Tips #BusinessMessaging #TeamCollaboration