Skilljar

Content hamster wheels. Blurred CE roles. Metric report cards that make you wince. What do these things have in common? ?? They’re just a few of our learnings from surveying over 100+ education teams. And you guessed it, the data’s in, so we'll let it speak for itself—real insights, real voices, real talk. Fresh off the press! ?? Bonus: You'll get to hear straight from leaders like... Lohana Richmond Clancy Blair Mishleau Samuel Walker Roberto Aiello Mandy Patterson, MA Eric Mistry Get your own copy of our recently dropped CE Trends Report ??https://hubs.ly/Q037D-px0

Ever launched an academy course that no one took? Or seen an in-app pop-up get closed in record time? Or written the perfect help article… that no one could find? ? Crack the Code ? We’ll walk through how to fix it—with a decision tree, a content map, and real-world examples to get it right. With experts from Handshake—Tiffany Taylor & Lohana Richmond Clancy, Sequel.io—Gage Verronneau, and Skilljar—Caroline Van Dyke, we can’t wait to see you there! ?? https://hubs.ly/Q03cD0bL0 #CustomerEducation #Workshop

Who's touched down in Austin and ready for a packed week at Customer Education Management Association (CEdMA)'s empowerED event? ?? We’ve got Dale Catt and Spencer Schumacher on the ground, plus prepping for a packed lineup of speakers (shoutout as many are our incredible customers) today. Here's our quick guide of what you Day 1 looks like: ?? A warm welcome from Debbie Smith, followed by a keynote from Adam Avramescu on building educational ecosystems (hello, the future of CX) ?? Breakout sessions & panels all day – featuring Silvie Liao, Bethany Hipple, Kevin Dunn, PMP?, John Leh, Tom Studdert, Ed.D., Eric Mistry, Jared Ranere, and more! ?? And finally, an exec panel to wrap the day – Debbie Smith, Daniel Quick, Tom Studdert, Ed.D., Julie Cochrane, M.Ed. And of course—stop by our booth! We'd love to chat all things CE.?? #CustomerEducation #CEdMA

Customer Education Management Association (CEdMA)‘s #empowerED25 in Austin!! Dale Catt and I are meeting with our customers in real life and learning from industry leaders. Swing by the Skilljar booth if you’d like to chat.

Big shoutout to the Salesloft team on launching the new SalesLoft Academy! ?? Investing in education isn’t just a nice-to-have—it’s a game-changer for customer success. This Academy is a huge win for revenue teams looking to level up. Building a great learning experience takes serious effort, and we know how much work went into this. Cheers to the team for making it happen! ??

Do you keep hearing that you have to tie your program to metrics the C-Suite cares about, but struggle to put that advice into action? We get it, there's a lot of behind-the-scenes work to get it done. The good news? We've helped hundreds of companies do this over the past decade, and here are some key ways to get started: 1?? Don't just focus on course metrics—focus on measurable outcomes like product adoption, retention, and customer satisfaction. These metrics demonstrate how education drives revenue and loyalty. 2?? You're not alone—tap into data-focused teams. Work closely with Sales, CS, and Marketing to make sure your programs address shared goals, like reducing churn or expanding account value. 3?? Let tech into the picture—get your data integrated across platforms and lean on AI tools to automate workflows, analyze outcomes, and find quick optimizations. 4?? Crawl, walk, run—while this may seem trite, know that perfection doesn't come overnight and correlation is sometimes all you need rather than chasing causation. Like anything else, it's easy to say 'prove impact' but a whole other ball game to actually make it happen. Our guide has everything you need to measure the big picture and get your leadership team ready to invest in more success. Get your copy (your C-Suite will thank you): https://hubs.ly/Q03blMb00 #CMS #CustomerExperience #CustomerEducation

Skilljar is officially taking over NYC! (Okay, just the Customer Success Collective Summit… but still. ??) If you’re attending the summit tomorrow or Wednesday, swing by our booth to meet Nicole Ottolino and Tamay S. - they’ll be there talking all things customer education and how it fuels customer success. Bonus points if you come with the best NYC bagel recs. ?? https://hubs.ly/Q03b8LbB0

Remember when Throwback Thursday was a thing? Don’t worry, we won’t bring back #TBT for #B2B on LinkedIn (some things are better left in the past). But, we will give you a peek at some of the best Academies built in the past few years—across industries, stages, and goals—so you can borrow a little inspo for the future. Take a look for yourself ?? https://lnkd.in/ga7aqCzB

Today, we're passing the mic over to Tiffany T. from Handshake ?? As she so aptly puts it, comparison isn’t the thief of joy in benchmarking—it’s a north star. That’s why we dropped a fresh edition of our CE Trends Report—not just for a fun read, but to give you a real-deal playbook on what’s working, what’s not, and where you stand. ?? Grab the report: https://lnkd.in/gq22MQtw

Spoiler: This isn’t actually a White Lotus launch recap (though there may be a meme or two sprinkled in, as always). But it is a celebration of launches like... ?? Skilljar’s hot-off-the-press data report—a fresh take on a fan-favorite ?? New academies in the wild, featuring Okta & Salesloft ?? Upcoming community events & voices (highlight: Adam Avramescu & Deepina (Dee) Kapila's new podcast) ?? Open roles, job seekers, & those celebrating big wins (unfortunately, no White Lotus casting calls… yet) Take a quick TGIF break and jump into this month's Skillet ??