Skilljar

Content hamster wheels. Blurred CE roles. Metric report cards that make you wince. What do these things have in common? ?? They’re just a few of our learnings from surveying over 100+ education teams. And you guessed it, the data’s in, so we'll let it speak for itself—real insights, real voices, real talk. Fresh off the press! ?? Bonus: You'll get to hear straight from leaders like... Lohana Richmond Clancy Blair Mishleau Samuel Walker Roberto Aiello Mandy Patterson, MA Eric Mistry Get your own copy of our recently dropped CE Trends Report ??https://hubs.ly/Q037D-px0

Remember when Throwback Thursday was a thing? Don’t worry, we won’t bring back #TBT for #B2B on LinkedIn (some things are better left in the past). But, we will give you a peek at some of the best Academies built in the past few years—across industries, stages, and goals—so you can borrow a little inspo for the future. Take a look for yourself ?? https://lnkd.in/ga7aqCzB

Today, we're passing the mic over to Tiffany T. from Handshake ?? As she so aptly puts it, comparison isn’t the thief of joy in benchmarking—it’s a north star. That’s why we dropped a fresh edition of our CE Trends Report—not just for a fun read, but to give you a real-deal playbook on what’s working, what’s not, and where you stand. ?? Grab the report: https://lnkd.in/gq22MQtw

Spoiler: This isn’t actually a White Lotus launch recap (though there may be a meme or two sprinkled in, as always). But it is a celebration of launches like... ?? Skilljar’s hot-off-the-press data report—a fresh take on a fan-favorite ?? New academies in the wild, featuring Okta & Salesloft ?? Upcoming community events & voices (highlight: Adam Avramescu & Deepina (Dee) Kapila's new podcast) ?? Open roles, job seekers, & those celebrating big wins (unfortunately, no White Lotus casting calls… yet) Take a quick TGIF break and jump into this month's Skillet ??

Excited to be hosting SurveyMonkey's Marketing Summit on March 4th! You won't wanna miss this powerhouse lineup of women leaders!! ?? ?? Hear from: - Desiree Hamaoui, Performance marketing leader at Box - Carilu Dietrich, CMO & growth advisor who took Atlassian public - Mary Sheehan, Product marketing leader at Adobe - Caroline Van Dyke, Content marketing leader at Skilljar - And our own head of marketing Priya Gill ?? Link below for the full agenda & to snag your seat! #marketing #insights

While we love to say, “The data speaks for itself," let’s be honest—numbers don’t always tell the whole story. We need a little conversation. Depending on your industry, revenue goals, team size, and company priorities, proving the impact of education takes more than just benchmarks. It takes context—and real advice to act on the data. Given our recent CE Trends Report shows 60%+ of education leaders feel more pressure to prove value to the C-suite, and almost every leader is responsible for more than just Academy courses, what do YOU have to say about it? Here’s a quick roundup of what people just like you had to say ?? ?? Roberto Aiello ?? Eric Mistry ?? Blair Mishleau ?? Dan Gualtieri ?? Lohana Richmond Clancy And if you want the full story? Grab a copy of our latest report: https://hubs.ly/Q038rrv40

?? Academy, Help Center, In-App, Community—where does learning really happen? And if one of your channels is rock solid, you might wonder...why bother with an Academy? Enter our recent CE Trends Report—while packed with plenty of insights, this concept is leading the pack. Lines between learning formats aren’t just blurring—they’re overlapping, evolving, and working together in new ways. ?? The takeaway our PMM leader Sonia Moaiery wants you to walk away with? It’s not about picking one. It’s about meeting customers where they are. ?? Sometimes they need a quick fix (Help Center). Other times, step-by-step guidance (In-App). Maybe a deep dive they can revisit (Academy). And often, they just want to learn from peers (Community). Take a look at what leaders like you are saying, and get your copy of the full report ?? https://lnkd.in/gBKq5kb3

Customer education is shaped by professionals from diverse backgrounds, each bringing unique perspectives and experiences to our field. That’s why we’re excited about tomorrow's webinar Diverse Voices in Customer Education, a panel discussion hosted by CustomerEducation.Org. Hear authentic stories about the skills, journeys, and real-world experiences shaping careers in customer education today. Register here: https://hubs.ly/Q0381-5L0

I was thrilled to get to contribute and respond to this incredibly interesting report from Skilljar about the trends we're seeing in customer education. Today's panel was great, but definitely explore the report in more detail! You can find it here: https://lnkd.in/gSZcRnBZ

Skilljar released their 2025 Trends Report and the focus this year is on the evolving landscape of Customer Education (CE). I was happy to contribute and share my perspective from working in CE at Handshake ?? Skilljar's findings show CE teams are more integrated than ever: ?? 30% in Customer Success ?? 15% in Enablement ?? Others in Marketing, Support, Product, or stand on their own Today’s CE pros can be product experts, revenue drivers, and community builders—all at once. So if you're wondering where Customer Education should reside? The answer is everywhere! Check out the full report for insights and trends : https://lnkd.in/gq4UK3qj