Sinch

What if every text became an experience? ? With RCS business messaging, you can serve up interactive, branded, and verified experiences in every text, right in your customers’ native mobile inbox! That means higher trust, better customer experience, and unmatched results. Learn more about how RCS is changing the game for customer communications: https://lnkd.in/dXM5722m

Consumers have made it clear how they prefer to stay secure in the digital world. From real-time messaging to email or phone calls, they know what works best for them. Do you? ?? Click the link in the comments to get research-backed insights into consumers' communication preferences — and see why every channel has a role to play in their journey. ??

We already kicked off the holiday season with the Sinch Melbourne Christmas Party! ?? This year’s theme, Color Explosion, brought vibrant energy and so much fun to a stunning summer night. Sinchers laughed, danced, and celebrated all the amazing moments we’ve shared this year. The bright colors weren’t just in the outfits – they were in the connections we built and the joy we shared. Nights like these remind us just how special our team is.?? #WinTogether #ChristmasParty #ColorExplosion #TeamSinch

For over 40 years, COURIR has been the go-to destination for sneaker lovers across Europe. ?? But staying ahead in a competitive retail space is tough, even for industry leaders. Watch this video with our expert Marie Rommi and Courir's Customer Loyalty Manager Chloé Herbaut to see how they turned up engagement and sales with immersive mobile messaging campaigns using rich channels like RCS and WhatsApp. And when you're done, check out the full story in the comments to learn more about the outstanding results they achieved: ?? 137% ROI for RCS messages ?? 74% read rates with RCS ?? 3x higher campaign revenue with RCS ?? 5x increase in WhatsApp opt-ins With Apple starting to roll out RCS business messaging (RBM) support across certain markets and operators, the future of mobile messaging has never looked more exciting! #RCS #WhatsApp #MobileMarketing #RichMessaging

Cyber Week is here — and we’re ready! ?? Last year at Sinch, we delivered over four billion messages globally during Cyber Week, including 800M SMS on Black Friday alone. This year, we’re ready to support you in another record-breaking holiday season. Your success is our success — and our Customer Communications Cloud was built for moments like this! Need some last-minute inspiration? Check our blog for some expert BFCM tips and ideas to make this your best Cyber Week ever. #BFCM #CyberWeek #CloudCommunications #SMS

A huge thank you to everyone who participated in #PTTMFestival2024! We’re excited about the future of customer engagement, and it’s clear that with partners like Emarsys, we’re paving the way for brands to create more meaningful connections with their customers. By combining Sinch’s global messaging capabilities with Emarsys’ powerful marketing automation, brands can reach customers at the right time, on the right channel, for more personalized, impactful communication. Stay tuned for more inspiring events and innovations as we continue to drive the future of customer engagement together! ??

WhatsApp daily message limits explained: ???? Thinking about using WhatsApp to message your customers? Great move! But first, let's talk numbers. Watch this video with our expert Isabella R. to learn the ins and outs of daily message limits on #WhatsAppBusiness and #WhatsApp Business API.

Elevate Customer Engagement in SAP S/4HANA ?? Join us on 26 November 2024, 10:00–11:00 for an impactful webcast with our trusted partners, Sinch and Consnet. Discover how to seamlessly integrate advanced contact center capabilities into your SAP S/4HANA ecosystem—no additional sales components required. ?? Learn how this solution can transform customer engagement, streamline operations, and build stronger customer relationships—all within your existing SAP infrastructure. Register Now ?? https://lnkd.in/gPAtg7fG Don’t miss this chance to discover and enhance your SAP capabilities! #SAPS4HANA #CustomerEngagement #Sinch #Consnet #AFSUG #SAP

Customers want smooth, friendly mobile conversations with businesses, just like they have with friends. ?? RCS business messaging (RBM) and Apple Messages for Business (AMB) both offer powerful ways to meet their expectations, but which one’s right for your business? It all comes down to your goals and audience. Check out our blog to understand each channel's unique benefits and how they can transform your customer interactions. Link in comments ??

?? Courir x Sinch: The power of collaboration in action! Dive into the story of how COURIR have transformed their customer experience through SMS, Rich SMS, WhatsApp, and RCS. ?? ?? Fun fact: 3 years ago, Chloé Herbaut and I started our roles on the very same day, and it’s been an incredible journey ever since. Alongside the amazing team (?? Garance Allepaerts, Graziella Kaeuffer, Mohammed Adib, Nicolas Guillard, Yves-Marie Le Gloanec, Mathieu Lénard), we’ve built more than just a partnership—we’ve cultivated a shared vision that inspires constant learning, innovation, and growth. Thank you for challenging us and for sharing this journey with us. ?? ?? Watch the video to see what happens when 2 teams unite to create unique experiences! ?? Thank you Chloé, for sharing your story and success. It’s been a pleasure to work with you since Day 1! Thanks Benjamin Kesler ?? and Alfredo Salkeld & team for making this story happen? Sinch Google Meta #CustomerSuccess #RetailInnovation #Courir #Courir #Wintogether #CustomerExperience #CX #CustomerStory #Sneakers #RCS #RBM #Google #iOS #Video #ConversationalExperience