sigmaGO

sigmaGO offers boundaryless turn-key mobile solution for Customer Self-Service and Technicians. It’s easy to use interface allows interaction with Service Requests, Incidents, Problems, Knowledge Articles, Approvals, and any Enterprise Service Management applications. Our one-stop shopping application: ? Allows customers to easily interact with support analysts with built-in chat capability ? Improves customer satisfaction surveys scores ? Simplifies entry of requests, improving customer accuracy and driving KPI metrics ? Can be deployed quickly across your entire organization ? Enables your workforce to be nimbler and more flexible with push notifications and location-based requests ? Access to real-time journals, notes, and comments on requests; it empowers Analysts with more accurate data to drive decisions ? sigmaGO natively leverages mobile device capabilities: location services, camera and gallery, barcode scanning, biometric and facial authentication, voice-to-text, voice calling, mapping services, device level push notifications, and others. sigmaGO is a turnkey managed solution that gives your Customers easy access to everything they need in Cherwell Service Management from anywhere and at any time. sigmaGO’s Mobile-as-a-Service platform features include: ? Intuitive, user friendly, responsive interfaces ? Full-featured searching across the application ? Supports Cherwell SaaS, on-premise, and public cloud environments ? Integrates via the Cherwell RestAPI and requires no middleware or dedicated servers ? Our applications for iOS, Android, Windows, and macOS reduce complexity and streamline your processes to simplify the customer experience

网站

https://www.sigmago.app

sigmaGO的外部链接

所属行业

软件开发

规模

11-50 人

总部

Houston

类型

私人持股

创立

2019

领域

Mobile App Developement、Cherwell Software、ITSM、ESM和Business Process Consulting