Shoppers, Inc.

Customer Service Slogan Fabulous services for fabulous clients #ShoppersInc #CustomerServiceSlogan #CustomerService #custserv #customerservicematters

Do you summarize results of all the mystery shopper visits/calls? Through our optional Management Summary, you can view the results of all the individual mystery shopper questionnaires in an executive-style report. We can customize the summary to fit your needs to report by location, division, region, job description, employee, etc. A small fee is charged for us to compile the information. Every client receives a login to our website at no additional charge. There you can view all of your completed individual shopper reports, track progress, monitor dashboards and even create your own summary reports to summarize results/performance. Here you can obtain the same summary data as our Management Summary in a DIY format that is fast and easy to learn. https://lnkd.in/gz_NkzMp #ShoppersInc #MysteryShopping #SummarizeMysteryShops #customerservice #custserv #customerservicematters #summarizeresults

Did you know? 80% of customers say the experience a company provides is just as necessary as its products or services. (Salesforce) #ShoppersInc #customerservice #custserv #customerservicematters

Hello Friday! Have a great day. Shoppers, Inc. #ShoppersInc #FridayFunday #FridayFun #TGIF #Friday

Quote of the Day "If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business." -Mark Perrault #ShoppersInc #customerservice #custserv #customerservicematters #ThursdayQuote #Quote #QuoteoftheDay

BLOG How To Deal with Increasing Customer Expectations The more you do for customers, the more they expect. That is the nature of customer service. https://lnkd.in/gxdwEtTE #ShoppersInc #Blog #custserv #CustomerExperience #CustomerFeedback #customerloyalty #CustomerSatisfactionSurvey #CustomerService #EmployeeEngagement

Thought of the Day “The goal as a company is to have customer service that is not just the best but legendary.” Sam Walton #ShoppersInc #customerservice #custserv #customerservicematters #ThoughoftheDay #TuesdayThoughts #CustomerServiceThoughts #ThoughtfulTuesday

PRODUCT MONDAY Moving Up It is critical for employees to want to move up. One thing that limits employees growth is that they don’t dream–they feel secure and content. For many reasons — low self-worth, being complacent, lack of ambition — they do not believe that they can move up and accomplish more. https://lnkd.in/gEbbtkhS #ShoppersInc #MovingUP #EmployeeTraining #MondayProduct #ProductMonday

Question of the Day What is the first thing that you should do when making eye contact with a customer? a. Say hello b. Smile c. Ask if you can be of assistance d. Refer them to the manager #ShoppersInc #CustomerService #custserv #customerservicematters #CustomerServiceQuestion #QuestionoftheDay

How to take your customer service to the next level. Monitor performance: Track key performance indicators such as response times, resolution rates, and customer satisfaction scores to measure the effectiveness of your customer service efforts. Use this data to make informed decisions and drive continuous improvement. https://lnkd.in/gQu8UmZa #ShoppersInc #CustomerSatisfactionSurvey #customerservice #custserv #customerservicematters