Shippo

At 26 days, this year’s holiday shopping season is the shortest one on record since 2019! Learn what to expect ??

Curious what top brands are most worried about as Black Friday and Cyber Monday approach? Get an inside look at the biggest pain points leaders of e-commerce operations are facing and discover the strategies that will help you stay ahead, from optimizing your supply chain to managing rising shipping costs. Make sure you’re ready to thrive this season—and beyond. See what they said: https://lnkd.in/gQ4KDcjQ

We’re thrilled to join UPS in highlighting the success of Hazard's Hop Water, LLC.! This story showcases how the right logistics partnerships can drive growth and operational excellence. At Shippo, we empower businesses to scale their shipping strategies and deliver exceptional customer experiences. Whether you’re optimizing your operations or improving delivery times, we’re here to help you grow.?

At Shippo, we believe shipping should be as seamless as the rest of your operations. Our rebrand reflects this promise: shipping should be simple. Read more in our latest blog post https://lnkd.in/gVCPGRen

Meet Geoffrey Smalling, Shippo’s new Chief Technology Officer, here to help us navigate the complexities of logistics and last-mile delivery. With a wealth of experience—from Wine.com to scaling global supply chains at Flexport—Geoff brings deep shipping expertise to help businesses streamline and grow through better technology. To give you a deeper look into his journey and vision for Shippo, we sat down with Geoff for a quick Q&A. Q: What excites you most about helping Shippo’s customers? A: I’ve spent years on the customer side of e-commerce, so I understand the frustrations that come with shipping. At Wine.com, shipping was the biggest friction point we faced, and we spent years building a multi-carrier-compliant system from scratch. Now, with Shippo’s technology, I’m excited to help businesses avoid those struggles and scale more efficiently. Q: How does your background influence your approach? A: Having B2C experience at Wine.com and then pivoting to B2B at 500friends, I’ve learned to solve complex problems and build scalable products. At Flexport, I helped shift the company to serve companies with global supply chains at scale. At Shippo, I’ll use that experience to build systems that make shipping simpler, faster, and more reliable for larger brands. Q: If you could ship anything, anywhere in the world, what would it be and why? A: I’d probably ship some BBQ brisket from my favorite spot in Austin straight to my door. Imagine having the perfect BBQ arrive in perfect condition—that’s the kind of delivery magic we aim to achieve at Shippo! We’re thrilled to have Geoff on board. With his unique perspective from both the customer and logistics side, we’re excited to deliver better experiences, better data, and better shipping solutions. Stay tuned as we take shipping to the next level!?

“Think of returns not as the end of the transaction but the start of the next one.” ??

In the world of e-commerce and logistics, silence can be golden. As Marc Bridge, Founder & CEO of At Present, puts it: “The less I hear the words ‘Shippo’ and ‘Onport’ in our weekly status meetings, the better you guys are doing and the integration is working. Shippo has continued to work seamlessly…and that is the best possible sign of its reliability as a shipping software.” In e-commerce, growth and operational excellence go hand-in-hand. That’s why reliable shipping software is key to scaling efficiently. By integrating Onport's next-gen marketplace and dropshipping platform powered by the Shippo API, At Present can efficiently manage complex operations, from product data to global shipping, ensuring an ideal experience for both customers and vendors. Check out the latest case study featuring Marc’s story—and learn how reliable shipping can help you keep your focus where it belongs. ?? https://lnkd.in/dsgP5y2g

Sales over Labor Day weekend gave us a sneak peek into what’s coming this holiday season for retail and e-commerce. Hint: It’s not just about the discounts anymore—consumer behavior and logistics are shifting, and brands need to pay attention. Here are three early reactions… 1?? Early shopping momentum:?Labor Day sales kicked off earlier than usual, with shoppers eager to score deals ahead of time. This suggests the holiday shopping rush could also begin sooner, pulling demand forward. In our own data, we saw a 34% increase in the number of orders received per Shippo customer this Labor Day weekend vs. 2023, and 14% more orders received per Shippo customer this Labor Day weekend vs. Memorial Day 2024 weekend. Consumers are continuing to shop! While inventory levels may already be locked in and arriving, the critical piece is where that inventory is staged. Perfecting where inventory sits ensures products are positioned closer to customers. And given perennial labor shortages, starting these preparations early will be key. 2?? Logistics under pressure:?The rise in BOPIS (Buy Online, Pick Up In-Store) and same-day delivery over Labor Day signals a challenging season for last-mile delivery. With last-mile networks likely to be pushed to their limits, brands—especially small and mid-sized businesses—should focus on building redundancies into their fulfillment plans. This means having backup delivery partners and flexible options to ensure smooth operations, even when the logistics landscape becomes chaotic. 3?? Returns—they're coming:?As e-commerce sales increase, so do returns. Holiday season returns will surge right after peak shopping days, putting immense pressure on reverse logistics. Streamlining return processes could make or break customer satisfaction—and therefore customer retention—going into 2025. The takeaway??Start earlier, bake in redundancies, and optimize your returns process. How’s your team gearing up for the holidays?

E-commerce is in for a busy peak season, with US holiday e-commerce sales predicted to break records, reaching $272 billion—a 9.5% increase from 2023.(source: eMarketer) Join us on September 5th at 11AM PT | 2PM ET for a webinar hosted by product experts to learn how to streamline your shipping for peak season and stay ahead of the competition. You'll learn how to: ?? Expedite your shipping with automations, bulk order management features, and carrier pickups ?? Elevate your customer experience with seamless tracking & returns ?? Drive repeat business with customized branding of tracking emails Sign up today to save your spot! https://lnkd.in/g5ySRwvA

We're thrilled to share the latest ways you can elevate your shipping experience and increase profitability. Our brand new API Portal and tracking improvements make your API integration more seamless than ever. Plus, enjoy even more shipping options with new discounted FedEx rates—up to 35% in savings! To learn how to boost your efficiency, reduce expenses, and ensure a seamless experience for your customers, check out our latest product roundup blog. https://lnkd.in/gN6Ug-qX