Take care of your shoppers with Gorgias & ShipAid We are very proud to be partnered with Gorgias to reduce the amount of time and costs merchants spend on customer service. There is no better combo than the streamlined Gorgias dashboard and our instant lost, stolen, damaged package resolutions! https://lnkd.in/gBSewfTG
关于我们
The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.
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https://shipaid.com
ShipAid的外部链接
- 所属行业
- 软件开发
- 规模
- 2-10 人
- 总部
- United States
- 类型
- 私人持股
- 创立
- 2022
地点
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主要
获取路线
US，United States
动态
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Very proud of our partnership with Hickory Tree Fulfillment!
3PL B2B/DTC/Amazon FBA Fulfillment | Brand Growth | Multi-Family Real Estate | Follower of Christ | My passion is to see others grow!!
What if you could make income on your shipping losses? ?? That's exactly what's possible with ShipAid. My team recently sat down with Stefan Alexiev to learn more about the app he created and how he's helping brands make money on their shipping losses. We agreed with him when it comes down to the fact that insurance and carrier coverage sucks for lost packages. It's a never-ending headache for so many of us. Here are some things that stood out to us about the ShipAid app and service: With ShipAid, you can: - Simplify the claims process. - Earn revenue from shipping loss guarantees. - Enhance customer satisfaction and retention. We get questions all the time about what our 3PL will do to support our partners if their packages are lost. Our answer - use ShipAid! We don't need to re-invent the wheel when there's something out there that fills the gap. Interested in testing out ShipAid? Get an account with them and use code 'htfprep' to sign up for free! We also put up a handy blog post about this service here: https://lnkd.in/eQsYaE6T #ecommerce #ecommercebusiness #shopify #branding #shipping
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Resolve shipping claims by offering store credit! Just launched, all you have to do is update those pesky Shopify permissions are you are all set! #shippingprotection #ecommerce #storecredit
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Want to boost your cart conversion rates by 15%? Set a $0.99 minimum fee. And yes, this works for every eCommerce brand. The market average for a delivery guarantee is 2.5% of the cart value. So why add a minimum fee? ? It covers low cart value orders ? Customers won’t bat an eye at an extra $1 ? It hits the sweet spot for optimizing attachment rates We’ve seen this simple trick lead to a 15% conversion rate boost across EVERY industry, including: 1?? Apparel 2?? Home goods 3?? Beauty & cosmetics 4?? Food and beverage 5?? Electronics The key is to set up the delivery guarantee upsell at checkout. When done right, it’s an easy win for boosting revenue. And the best part? It takes less than 3 minutes to implement. If you don’t have this feature set up, you’re leaving money on the table. #ecommerce
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“Switching to ShipAid improved our customer service.” That was the first thing our merchant said when connecting us with their new logistics partner to ensure a smooth transition. No small talk. No complaints about the weather or the economy. Just straight to the point: our service is a game changer. Before ShipAid, their insurance provider was denying 80-90% of their shipping claims. They were so exhausted from fighting these denials that they found us—and they couldn’t believe the difference. Now that they handle their own shipping issues internally, they’ve seen a significant boost in revenue. In fact, they’re generating an extra $3,000 per month after resolving these issues. Their logistics partner was so impressed by the results that they’ve proposed an official partnership and now regularly send us leads. I call that a productive phone call—and a major reason for every e-commerce store to use ShipAid. https://www.shipaid.com/
ShipAid Delivery Guarantee - Shopify App | Shipping Insurance Alternative
shipaid.com
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In the past 30 days, we’ve generated over $250,000 in extra revenue for our merchants. $250,000! This isn’t from new customers, additional ad spend, or attending some “mastermind” seminar. This is money that insurance companies would normally keep for themselves—money they take from your cart revenue while offering nothing but terrible service and excuses in return. Not exactly a fair trade. With ShipAid, brands no longer need to deal with this. They can handle their own shipping issues internally and see a significant revenue boost as a result. That’s the real benefit of ShipAid. We empower brands to offer their own delivery guarantee, on their own terms, and reap the rewards when shipping goes smoothly. Plus, our claim automation feature allows you to set and forget your store’s shipping policy, making operations smoother and more efficient. So if you’re ready to stop dealing with the headaches and the frustrating insurance companies while keeping more revenue for yourself, it’s time to use ShipAid. #ecommerce #shipping #insurance
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We are very excited to start saving our merchants even more time every week while generating thousands per month in extra revenue! We just launched our Automations feature that allows for you to set and forget your store shipping policy. You can set rules like: 30 day refund policy Tracking status # of orders placed by customer # of shipping issues filed by customer Cart value Customer location Items purchased and much much more... If the claim qualifies, your customer can get a refund or reshipment automatically - without any time wasted from your team.
30+ hours per week are spent on order customer service at minimum. That's an enormous amount of time your team could be spending on improving CX, CS, UX, and many other aspects of your customer journey. That's why ShipAid launched our claim automations feature that allows for you to set and forget your store shipping policy. You can set rules like: 30 day refund policy Tracking status # of orders placed by customer # of shipping issues filed by customer Cart value Customer location Items purchased and much much more... If the claim qualifies, your customer can get a refund or reshipment automatically - without any time wasted from your team. This way your CS team doesn't have to make one-off decisions about wether to refund or reship to a customer and you are protecting your bottom-line. We are very excited to start saving our merchants even more time every week while generating thousands per month in extra revenue. #ecommerce #shipping
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3PL dropping the ball? We got you!
3 simple steps to eliminate 3PL shipping claims headaches for good (...and make your customers smile) Working with a 3PL can be tricky. After all, you are leaving the most critical part of your operation in their hands - getting your product to a hopefully happy customer. But there's a way to make it a win-win-win for everyone involved. Here's how: 1?? Collaborate closely with your 3PL - We had 4 calls with 3PLs just this week to ensure they know how to handle virtual products like ShipAid and align on the claims process. 2?? Offer a solution that covers all losses effortlessly - With ShipAid, merchants make extra revenue and cover all losses without lifting a finger. No more devastating calls about missing shipments or fighting with carriers. 3?? Create successful partnerships - When you eliminate the headache of middlemaning claims between the merchant and carrier, everyone wins. The merchant is happy, the 3PL's job is easier, and it results in a thriving long-term partnership. If you're a 3PL fulfillment company, we can help you make your customers very happy and essentially eliminate the claims headache for good. Collaborating with 3PLs this way has always resulted in happier merchants with peace of mind on all sides. Ready to make your 3PL customers smile? Let's chat about how ShipAid can help you create successful partnerships and eliminate claims headaches once and for all. #ecommerce #partnerships #3pl #logistics #shopify
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ShipAid转发了
"One of the most interesting insights we gained was how much consumers value peace of mind. When given the option to add a delivery guarantee, 70% of customers choose to opt-in" We talked with ShipAid Founder Stefan Alexiev about building a Shopify app to deliver peace of mind https://lnkd.in/gKHNU7jB
Shipping Peace of Mind with ShipAid
blog.railway.app
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We just launched one of our most requested features! Merchants can now resolve issues for each item individually, allowing for a flexible solution for the customer for every scenario. #ecommerce #shopify #insurance #shipping
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