ServiceChannel

Friendly reminder to log off for tomorrow if you can! I hope those emails do not find you at all. ?? Happy Holidays everyone, we're feeling very grateful for our team over at ServiceChannel. ?? #thanksgiving #team

Franchising success is about to get a serious reality check—and you need to hear it before you log off this week to enjoy that big bite of pumpkin pie! ?? In the latest Elevating Brick & Mortar, Sanjay Jain, CPA, Chairman of the National DCP, LLC Board of Directors and Dunkin' franchise owner, spills the real secrets behind running a top-tier franchise in today’s digital-first, loyalty-driven world. ?? “Convenience and ease aren’t optional anymore. Customers want speed, quality, and they want it NOW.” This episode doesn’t sugarcoat it: from tackling labor shortages to leveraging AI and automation, Sanjay shares how franchise leaders are staying ahead and why those who don’t evolve are already falling behind. ?? Whether you're in food service or facilities, this is the wake-up call you need before 2025 kicks off. ?? The full episode is waiting in the comments below. ?????Don’t miss out. ???? #franchising #customerexperience #facilitiesmanagement #innovation

25 years at ServiceChannel is about the people who made it possible. To celebrate our silver jubilee, we brought together Tomasz Piwowarski, Kathy West, and Brittany West—three team members whose stories show how far we’ve come and why we’re excited for what’s next. ?? Tomasz has been with us for 22 years, revolutionizing how we manage data from the days of dial-up to the cloud.? ???Kathy mastered the art of staying cool under pressure (and hurricanes) for two decades.? ???Brittany started as a high school intern and became a master trainer, shaping how our teams learn and grow. Their journeys remind us that progress is built on dedication, resilience, and vision. Explore their stories and celebrate this milestone ?? with us: https://lnkd.in/gu-j9gKp Here’s to the team that brought us here and the future we’re building together. ?? #AtYourServiceChannel #ServiceChannel25 #employeespotlight #facilitiesmanagement #teamworkmatters?

How strong is your safety net when the unexpected strikes? ???? ? ?? With the new Provider Pilots program, you don’t have to leave critical continuity to chance.? Imagine a network of trusted ???? providers, ready and proven to handle challenges before they arise. ???? Provider Pilots let you test potential partners with real work orders, so you’re never scrambling when stakes are high. Service continuity is mission-critical, and having at least two reliable providers across all trades and locations is key. Your business deserves stability and resilience. #facilitiesmanagement #networkoptimization #operationalexcellence #facilitymaintenance #protips Catch this latest episode of the Provider Management Minute to see how Provider Pilots can empower you to stay ahead and keep operations running smoothly. ???? Full details in the comments below! ?????

Smart buildings are transforming how brands ?????connect, creating environments that elevate every experience. ????♂? Step into a store or office where every detail is tailored for comfort, efficiency, and seamless service. This is happening now, not later. In this episode of Elevating Brick & Mortar, Accruent President Richard Leurig joins Siddarth Shetty to talk about what it means to lead in the “smart era” of the built environment. ?? Richard’s vision? Facilities that aren’t just functional but elevate the brand experience in ways we’re only beginning to understand. “When we talk about smart facilities, we’re talking about more than efficiency. It’s about creating experiences that surprise and satisfy, with every interaction.” ???? Catch this powerful conversation on what it takes to stay ahead in comments below. ???? #brandexperience #facilitiesmanagement #innovation #customerexperience #podcast?

Would you believe me if I said tending to facilities is a lot like caring for… a donkey? ?? ?????? Just like caring for farm life, facilities management isn’t a one-and-done thing. Consistency is key to building a rock-solid provider network. In this episode of Provider Management Minute, Jonathan Haney takes you through a simple approach to network optimization: 1?? Set performance goals and revisit them. What’s your top priority? HVAC coverage? Network depth? Identify it and tackle it. ?? 2?? Use feedback for refinement. Insights from providers, field feedback, and hard data help make the tweaks that take operations to the next level. 3?? Operationalize your approach. Repeat ?? your practices consistently, each time making improvements until your network is resilient and ready. #facilitiesmanagement #networkoptimization #operationalexcellence #facilitymaintenance #protips ???? Catch more on building a resilient network in the comments below, ?? heehaw!!!! ???? (no donkeys were harmed in the making of the Provider Management Minute)

Wishing everyone a bright and joyful Diwali filled with light, laughter, and new beginnings! ??? Happy Diwali! #Diwali #HappyDiwali

Your patients’ experience –?flawless, your stress – a thing of the past. Is this combination even possible? ?? For leaders in healthcare, the last thing you need is ongoing repair and maintenance stress. You have your hands full already – and so do your patients!?? That’s why leading retail healthcare brands are looking at a new approach to outsourcing to deliver on their brand promise.????? With tailored support that ensures ?? proactive maintenance, ?? regulatory compliance, and while providing data-driven insights across your entire facilities program, outsourcing 2.0 allows leaders to elevate patient experience and achieve operational excellence. ???? No added overhead, no extra headcount, just a seamless, world-class experience for your patients. #retailhealthcare #patientexperience #facilitiesmanagement? ???? There’s a full guide in comments below! ?????

What if a 5-minute tool could reshape ?? your entire facilities strategy... and save you thousands? Our Business Value Calculator lets you see the hidden ???? costs of staying status quo. Picture this: fewer breakdowns, more savings, and a stronger case for finance, all customized to your current numbers and industry benchmarks. ?? Don’t let opportunities slip by; this tool shows the exact benefits your facilities could be missing. Curious? Put it to the test and ???? check the comments below for access! ???? #facilitiesmanagement #businessvalue #ROI #costsavings?

Is your provider network as strong as it could be? ????♂? If not, this could be holding your business back.? In the latest Provider Management Minute, we break down the Top 7 Tips to Attract High-Performance Providers with resident ???? pirate *ahem*, Correy Bravo, because If you’re not attracting the best providers, you’re already behind. From keeping costs in check to running smart pilot ?? programs, these strategies will help you stay ahead of the game. It all starts with having the right people in your corner. Want to onboard new providers seamlessly or ensure you have reliable backups in place? ????? Check out the blog in the comments below to see how you can implement these essential tip.??????? ???? And until next time, we remain #AtYourServiceChannel. #ProviderManagementMinute #facilitiesmanagement #businessefficiency #operationalexcellence?