Sentinel Process Systems, Inc.

This week’s Fundamental is “Do What’s Best for the Customer.” At Sentinel Process Systems and SPS CleanTech, doing what’s best for the customer means consistently putting our customer’s needs and satisfaction at the forefront of every decision we make. By prioritizing the our customer’s interests and going the extra mile, we not only solve their problems but also build lasting trust and loyalty that benefits everyone in the long run. While it may be challenging in the moment, acting in the customer's best interest strengthens our reputation and creates a foundation for meaningful, long-term relationships. In the end, there’s no greater way to earn respect and build credibility than by doing what’s right for others, every single day." 

Our Fundamental of the Week is “MAKE QUALITY PERSONAL.”  As consumers, we naturally expect the highest quality in the products and services we receive. Sentinel Process Systems has a responsibility to uphold those same high standards for our customers. Making quality personal means holding ourselves accountable, anticipating customer needs, and going above and beyond to deliver exceptional experiences. Think back to a time when you ordered something online or waited in line for a service, only to be disappointed. Now, contrast that with a time when a product or service truly exceeded your expectations. More often than not, people remember negative experiences. That’s why, when quality is exceptional, it stands out. Through relentless passion, we have the power to create that "wow" effect—ensuring that our work is not just satisfactory, but our absolute best. It’s about rising above the status quo, becoming someone our customers can trust, and delivering experiences they will remember and speak about with admiration. 

Sentinel Process Systems is extremely proud to announce that in 2025 we will be celebrating our 75th year in business. According to the US Bureau of Labor Statistics less than 5% of USA Companies stay in business for 50 years. There are no statistics for companies operating for 75 years. We would to thank all of our customers for giving us the opportunity to service their needs throughout the years. It takes a special company to thrive for 75 years. We believe our core values have been our guiding light and will continue to be so in the future. Once again thanks to our loyal customers and our dedicated employees for allowing Sentinel to celebrate this impressive milestone!

You're invited to join Sentinel Process Systems at the ISPE San Francisco Chapter’s 32nd Annual Vendor Night! The Annual Vendor Night is one of the most popular events of the year. Join us on March 20, 2025 at Booth 3 for a night to remember at one of the Bay Area's most iconic venues, home of the Giants, Oracle Park! This year's theme, "Celebrating the Past, Embracing the Future", celebrates the innovation that has advanced the pharmaceutical industry and how it has influenced our future. Celebrate specific decades from the 1980s - 2000s and how our industry has shaped tomorrow's biotechnology and pharmaceutical solutions. Whether you are an engineer, architect, scientist, or operations expert, this event is designed to inspire, educate, and empower you to shape the future of pharmaceutical excellence. This is your opportunity to meet with close to 3,000 members of the biotechnology, pharmaceutical, and medical device manufacturing industry, including architects/engineers, construction firms, government agencies, universities, equipment manufacturers, and suppliers.

Sentinel Process Systems is pleased to be exhibiting at the 2025 ISPE Facilities of the Future Conference held in San Francisco on January 27 and 28, 2025. This Conference brings together pharmaceutical industry stakeholders, particularly those concerned with planning, designing, constructing, manufacturing, supplying, and assessing innovative “next generation” facilities and related pharmaceutical engineering innovations, processes, and practices. This conference will address the latest advancements in manufacturing and cutting-edge digital advancements, sustainability initiatives in new and legacy facilities, and strategies for cultivating the workforce of the future. In addition, explore the transformation of existing facilities; current design trends and delivery methods for new facilities, laboratories, and warehouses; and the challenges and regulatory frameworks shaping the pharmaceutical industry. Please stop by our booth #501 to see our latest line of innovative solutions!

Sentinel Process Systems is pleased to announce that Mr. Fran Madden will be joining the Sentinel Process Systems Team in a newly created position of Director of Sales.  Fran is a 20+ year veteran of the Pharmaceutical industry and is very well respected in the industry. He is joining Sentinel after 3 successful years as Endress and Hauser’s Northeast Regional Manager for Life Sciences. Prior to that, Fran spent over 13 years at Gemu Valves where most of his time there was in the role of Northeast Regional Manager. Fran actively worked with Sentinel and all Gemu customers in our region for over 10 years. Prior to Gemu, Fran was at Eli Lilly and Co. in a Sales and Marketing role where had had extensive professional training. After college, Fran started his working career at another leading company in our industry, Alleghany Bradford as a Regional Manager. Fran will be responsible for growing, coaching, and leading our Sales Team to be even more successful. We are all excited for the possibilities the addition of Fran Madden brings to our team.

We will be closed on November 28 and 29 for the Thanksgiving holiday. From all of us at Sentinel Process Systems we thank you for your business and wish you and yours a wonderful holiday!

Sentinel Process Systems is pleased to once again participate in ISPE Boston Area Chapter’s Product Show on Wednesday October 2, 2024 at Gillette Stadium. We will be exhibiting new technology including Sonotec’s new non-contact flow meter with touch display! Come visit our booth – E155 – for a chance to win Apple AirPods!

In observance of Independence Day, we will be closed on July 4th and July 5th. We will resume our regular hours on July 8th. Thank you for your understanding, and have a safe and happy 4th of July! #IndependenceDay #July4th #HolidayClosure #CelebrateFreedom