Sendcloud

How much can your return data really reveal? ?? In our recent panel, Jeroen Bijnens from BounceWear shared how they: ??Analyze return patterns to identify trends and problem areas. ?? Update product descriptions with clearer, more accurate information. ?? Use customer feedback to tackle return issues and boost satisfaction. Don’t miss this insightful discussion with BounceWear, Radikal, Shopify Plus Partner, and our very own Nick Buddingh !?? https://okt.to/joDreW #returns #ReturnsManagement #EcommerceGrowth

?? Last year we saw shipping volumes skyrocket +111% during Black Friday and double again to +219% on Cyber Monday! ?? As we prepare for another whirlwind BFCM weekend, we want to know... ??

A huge round of applause for Pieter Kerkhof, who just got promoted to Sendcloud’s VP of Operations! ?? From day one, Pieter has been a force to be reckoned with. He built the Ops team into a powerhouse of 20+ specialists that leverage data to drive efficiency in all aspects of the business. ???? But Pieter’s impact goes beyond the job title – he’s all about rolling up his sleeves and living our values: ? Grow & Win: Pieter never shies away from a challenge, whether it’s stepping in as interim Product Lead or leading carrier and customer migrations. ? No Bullsh*t: He’s digitally savvy but knows that the best ideas often start on a good old-fashioned whiteboard. ??? ? Have Fun: Around the office, Pieter is known as our unofficial Chief Beer Officer, always keeping the fridge stocked. ?? Congratulations, Pieter – we can’t wait to see what the future holds ! ?? #LifeatSendcloud #GrowWin #CareerGrowth

?????? ?????? ?????????? ???? ?????? ???????? ?????? ?? ?????? ?????? ????????… When you're already drowning in lost parcels ??, delayed deliveries ?, and another WISMO request pops up ??—you know peak season is on ?? #blackfriday #cybermonday #lostparcel #deliverydelays #WISMO

?? Peak season is coming… and so is the question every e-commerce retailer dreads: “??????????’?? ???? ???????????” (WISMO) Just in time, Sendcloud is launching ???????????????? ???????????????? to make WISMO worries a thing of the past! ?? Now, your customers can get tracking updates on WhatsApp, reducing support inquiries and keeping them informed every step of the way. #whatsapp #tracking #ecommerce #customersupport #deliveryupdate

Peak Season just started with Singles' Day kicking off the excitement! ?? We all know this period is like a thrilling roller coaster of sales and shipping—full of excitement, twists, and just a bit of chaos! ?? Last year, Christian de Vries shared his best advice for keeping those parcels on track and our beloved carriers from feeling overwhelmed during this period. ??? And it's clearer than ever: Out-of-home delivery is transforming e-commerce, helping make peak season smoother for everyone involved. ?? Let’s make this year’s Black Friday less chaotic and more efficient! #PeakSeason #OutOfHomeDelivery #EcommerceTrends

?? It’s ?????????????? ??????, and peak season is officially here! As the orders roll in, so does the biggest delivery challenge: delays. ?? In our recent poll, 43% of you told us that ???????????????? ???????????? are the top headache for the season. Here’s why delays matter: ? 23% of shoppers won’t return after a delay. ?? 21% lose trust in the brand. ?? 17% might even tell others not to shop with you! One way to manage this? ???????????????????? ???????????????? ????????????. By using data from carrier agreements, cut-off times, and transit schedules, you can identify potential issues before they happen. Read all about it on our blog ?? https://okt.to/hl9y7r

With just 3 days to go until Singles Day, the countdown for peak season is officially ON! ??? We know the parcel madness is coming, but we want to know… ??

Out-of-home delivery is picking up speed in Europe, and it’s changing how people receive their packages. ?? Whether it's parcel lockers, pick-up points, or other flexible options, our data shows that delivery preferences are unique in each country. ?? If you’re in e-commerce, tuning into these local differences will help you stand out. Swipe to see our latest country insights ?? #OutOfHomeDelivery #EcommcerceTrends

Delayed and lost deliveries are usually the stuff of our nightmares, but this Halloween the Sendcloud shipping squad proved we can be just as spooky. ?? Last Friday we hosted our annual Halloween bash filled with BOO-tiful costumes, evil laughs, and tasty treats that were to DIE for. As we gear up for #PeakSeason, it’s a nice reminder that delivery delays aren’t the scariest thing out there. Swipe to catch the highlights from our spooktacular night. #Sendcloud #Halloween #HaveFun