Sendbird

Organizations using AI agents (not just chatbots) report 37% higher customer satisfaction and 42% faster resolution times. Whoa. Smart financial institutions don't just implement AI - they implement it well. Our new guide explores 24 ways leading financial brands use AI to transform everything from fraud detection to personalized advice. https://lnkd.in/g-vetAFb #FinancialServices #AgenticAI #CustomerExperience

We are LIVE at #Shoptalk and one lucky person will be going home with this Louis Vuitton Keepall. Don’t forget to stop by booth 1512 to see a demo of our AI agent, meet the Sendbird team, and maybe even get some modeling tips from Mike Bohnett. ?? #Shoptalk #AIAgent #CustomerService #AI #ShoptalkSpring

We are LIVE at #Shoptalk and one lucky person will be going home with this Louis Vuitton Keepall. Don’t forget to stop by booth 1512 to see a demo of our AI agent, meet the Sendbird team, and maybe even get some modeling tips from Mike Bohnett. ?? #Shoptalk #AIAgent #CustomerService #AI #ShoptalkSpring

From "Hi" to solved, all over SMS. Resolve customer issues directly over SMS. It's fast, familiar, and always accessible. No apps, no logins. Customers just text, and your AI agent takes it from there. Try it yourself: https://lnkd.in/dfcB4ZAN

The A2A economy will fundamentally reshape transactions. Sendbird CEO John S. Kim has his crystal ball out: - Functional displacement is coming - Humans won't staff your online storefront - The hidden language of agent-to-agent communication But it's not magic. It's the future. #agenticai #customersuccess #onlineretail

It turns out that open floor plans aren't the only way to foster innovation. Sometimes, you need nine floors of separation from the ground, proper espresso, and the occasional massage chair. We've officially moved into our new San Mateo headquarters—a space that finally matches our ambitions. No more warehouse aesthetics, just thoughtful design for thoughtful work. This week, we're celebrating with a carefully calculated ratio of caffeine (Monday's barista cart), relaxation (Wednesday's chair massages), professional documentation (Thursday's headshots), and creatively concocted libations (Thursday's happy hour). The new stickers are nice, too.

Las Vegas next week: Where the odds of winning a Louis Vuitton Keepall are significantly better at our booth than anywhere else on the Strip. Stop by to see AI agents that impress even the most skeptical users, and walk away with either new insights or... designer luggage. Both are excellent souvenirs. Learn more at the link in the comments! #shoptalk25 #shoptalk

We presented Sendbird’s AI Agent platform for customer service and the theme of A2A economy (agent-to-agent) to Korea this week. Dozens of top media in the country published our story. We are so excited about the potential of AI to turbocharge human productivity by 100x. It’s been two decades since I first programmed my neural networks and evolutionary algorithms. Now the world is ready to harness AI and the leverage it provides. Eager to see such technology changing the trajectory of humankind! #aiagent #omnipresentAI #artificialintelligence #sendbird #customerservice #a2aeconomy #agenteconomy

You know that feeling when a customer problem solves itself? We didn't either. But we've found the next best thing: Sendbird's AI Agent for SMS. Your customers already text. They already expect answers. Now you have the intelligence to deliver them—without the complexity. Watch as the Action Book feature turns AI instructions from "computer science dissertation" to "things humans actually say." #agenticai #ai #customersupport

Behind every good AI agent, there's a strong knowledgebase. AI agents can handle those common questions without taking up human time, so your CS reps can spend that effort handling more strategic tasks. Shailesh Nalawadi, VP of Product, is back to drop some knowledge(base). #aiagents #agenticai #customerservice