SearchUnify

Transform your daily tasks into an exciting adventure with our Knowledge Champion Dashboard! ?? Join the quest for knowledge as you track your progress through gamification metrics like KLI, KCI, and KEI. Earn badges, compete with colleagues, and make knowledge sharing fun! #Gamification #KnowledgeManagement #Knowbler #SearchUnify #KnowledgeChampion #LevelUpYourSkills

From cutting-edge AI innovations to expert insights, Support (re)Focus, India 2025 highlighted how AI is reshaping customer support. Couldn’t attend live? Now’s your chance! Watch the on-demand session to explore AI-driven support, dive into transformative insights, and see AI Agents in action. ?? Watch now: https://lnkd.in/g38tDRfd #supportrefocusindia #supportrefocus #customersupport #customerservice #customersuccess #AgenticAI #AI #SearchUnify Vishal Sharma Adarsh Noronha Naveen Kumar Arwinder Kaur

Great news for Heretto users! ?? SearchUnify’s latest integration brings intelligent search to your CCMS. Hop on a call to explore more: https://lnkd.in/gqzpV3qu #AI #ContentDiscovery #technologyintegration #technology #searchunify

We’re LIVE at IDC India CIO Summit! Visit us at Booth #E5 to explore how Agentic AI is redefining digital business, scaling innovation, and driving real ROI. Let’s talk about AI-powered governance, Agentic AI’s role in empowering businesses to create a truly intelligent and interconnected customer lifecycle. See you there! #CIO #CIOSummit2025 #INDIACIOSUMMIT #IDCCIOSummit #IDCindiaSummit2025 #IndiaCIOSummit2025 #IntegratedIntelligence #AgenticAI #customersupport #Chennai #India #SearchUnify Vishal Sharma Divanshi Arora Mayank Bansal Ashimendu Bose Grazitti Interactive

Still Relying on Traditional Support? It’s Time to Rethink. Gone are the days when customer support meant long hold times, stressed-out agents, and robotic responses. With GenAI-powered Virtual Assistants, the picture has changed completely. The future of customer support isn’t just automated; it’s intelligent. Want to experience it by yourself? Discover SUVA: https://lnkd.in/gaRH3Y_T #CustomerSupport #VirtualAssistants #GenAI #AI #SearchUnify

At SearchUnify, we believe AI should be intelligent, adaptive, and drive meaningful enterprise transformation. Our Agentic AI Solutions are centered on autonomous, context-aware, and self-improving models that don’t just assist but actively orchestrate, predict, and optimize enterprise workflows. At IDC India CIO Summit 2025, we’re unveiling how Agentic AI transforms industries—from Customer Support and Marketing to Sales, HR, and IT. Visit us at booth #E5 to see how your enterprise can embrace AI as an intelligent, proactive force for transformation. #AI #IDC #IDCIndiaCIOSummit2025 #IDCIndia2025 #indiaciosummit #AgenticAI #Customersupport #Marketing #Sales #HR #IT #Summit #Event #Conference #Attending #Chennai #India #SearchUnify Vishal Sharma Arwinder Kaur Divanshi Arora Ashimendu Bose

We’re thrilled to announce that SearchUnify will be attending the Annual Summit 2025, hosted by the Consortium for Service Innovation, from ??March 25-27 in Atlanta, GA! This year’s theme, "Reality is in the Interaction: Exploring the Convergence of Knowledge, People, and AI," sets the stage for insightful discussions on the evolving role of AI in transforming enterprise support. At the summit, Shivraj Asthana and Brian Corcoran will engage with industry peers to explore how Agentic AI-powered technologies are redefining customer support, knowledge management, and automation. They will also share how SearchUnify is revolutionizing enterprise support with its advanced GenAI and machine learning-driven agents, including: ?? L1 AI Support Agent – Elevating self-service experiences with AI-driven, context-aware interactions. ?? L2 AI Support Agent – Empowering support teams with intelligent assistance for faster and more effective case resolution. ?? AI Knowledge Agent – Optimizing knowledge management to ensure dynamic, relevant, and AI-enhanced information delivery. Let’s connect at KCS Annual Summit 2025! ??Reserve your meeting: https://lnkd.in/gdfDwnPy #KnowledgeManagement #FutureOfSupport #CustomerExperience #CSISummit25 #KCS #CustomerSupport #AgenticAI #Atlanta #Consortium #Georgia #USA

Not all knowledge is created equal! There are different types of knowledge: instinctive (tacit), documented (explicit), and learned over time (implicit). The real magic unfolds when support teams effectively utilize all three types of knowledge. Is your team unlocking its full knowledge potential? Discover more insights on the blog: https://lnkd.in/gTvwRwCF #KnowledgeManagement #CustomerSupport #TacitVsExplicit #Knowledgediscovery #searchunify

Tired of the daily grind of support tickets? ?? Let's gamify your workday with Knowledge Champion Dashboard ?? Don't just work harder, work smarter! ?? Knowbler's gamification features can boost your team's morale and efficiency. Read the blog to know more: https://lnkd.in/gxiEsEQ3 #knowbler #knowledgemanagement #Gamification #knowledgediscovery #searchunify

AI Agents are evolving—are you keeping up? From automation to true autonomy, our infographic maps the journey. Where do you stand? Check it out:?https://lnkd.in/g-c7petj #aiagents #automation #AI #customerservice #searchunify