SCTelcom

SCTelcom leading the way!

Don't miss learning with two great leaders Carla Shearer, CEO at SCTelcom and Martha Galley, Chief Sustainability Officer at Calix. They will discuss the importance of delivering value in communities and how connectivity plays a pivotal role. Register now and mark your calendars for November 14th!

Uber, Amazon, and Apple are three companies that have set the standard for what consumers have come to expect from customer experience (CX). They’ve set the bar for seamless, personalized, efficient experiences that customers now expect in every single interaction with a company. They are true experience providers. At Calix, the Success team works tirelessly to help broadband service providers (BSPs) create that same CX in our industry. We've helped many clients of ours, including Tombigbee Fiber, LLC, Jade Communications and SCTelcom to name a few, execute that transformation from a service provider to a full experience provider. But how do they do it? Each company has made a deep, emotional connection with their customer and has established that through four commonalities: 1.???????Consistent, reliable network and services 2.???????World-class customer service 3.???????Compelling, informative sales and marketing 4.???????Constant evolution If a BSP can provide the tablestakes of reliable service, give customers a choice when there’s an issue to solve, blend storytelling with clear value proposition, and meet the changing customer needs every step of the way, your company can transform into a full experience provider in no time. ? Please share in the comments some of the companies you feel provide that full CX. I bet they’re consistently dispensing these four commonalities – let me know! #ConneXions24 #Broadband #ExperienceProvider

Laura Stepanek at Telecompetitor shares how Calix is introducing a new way for BSPs to extend secure Wi-Fi beyond their footprints with SmartTown Alliance! ?? Powered by Calix SmartHome managed services, subscribers of alliance members will stay connected as they travel outside of their markets. Starting with charter members Tombigbee Fiber, LLC in Mississippi and SCTelcom in Kansas, SmartTown Alliance will expand to include BSPs of all sizes. ?? Curious how SmartTown Alliance gives BSPs a competitive edge in residential offerings? Dive into Laura’s full breakdown for all the details! ??https://lnkd.in/gWu-2vQT #Telecompetitor #Calix #ResidentialBroadband

SCTelcom is committed to investing in employees’ growth and success!

SCTelcom is thrilled to be at the NTCA–The Rural Broadband Association conference in Indianapolis! We've had the privilege of hearing from industry leaders like Shirley Bloomfield, John McDonald, Dr. Basil Gooden, and Crystal Washington. Their insights into technology, rural development, and the future of tech have been invaluable. As a bonus, SCTelcom is proud to announce that we've won the #SmartRuralCommunity Showcase Award! This recognition is a testament to our commitment to providing innovative solutions for rural communities. #NTCA #RuralTech #Innovation #SCTelcom #BroadbandBuiltToLast

It was a privilege to host our local veterans on our Peace Treaty float over the last two days. Their selfless service and sacrifice for our country are a constant inspiration. Thank you to all who have served. #ThankAVeteran #MedicineLodgePeaceTreaty #SCTelcom

Proud to see our SCTelcom team supporting rural communities! Our employees participated in the Foundation for Rural Service 5K rural walk yesterday morning. Proceeds from the FRS Rural Run/Walk 5K help support FRS programs, including scholarships and community grants for students and organizations in rural communities. #rurallife #FRSRuralRun #sctelcom

SCTelcom Welcomes Pamela Donald! We're excited to announce that Pamela Donald has joined the SCTelcom family as a NOC Service Support Specialist. Originally from Mississippi, Pamela has called Kansas home for over seven years. When she's not lending a hand to our customers, she enjoys spending time with her daughter and expanding her tech expertise. Please join us in welcoming Pamela to the team!