Sanas

A huge thank you to everyone who joined us at the Five9 CX Summit! It was an incredible experience sharing our insights on Transforming CX with AI-Powered Speech Understanding. We're grateful to the Five9 team and Wyndham Hotels & Resorts for joining us on stage for a successful presence. #Five9CXSummit #Barcelona #ContactCenter #CX #Innovation #Sanas #Wyndham #Five9 #Sanasai #SanasMovement #AccentTranslation #NoiseCancellation Maxim Serebryakov, Sharath Keshava Narayana, Marty Massih Sarim, Anant S., Shawn Zhang, Monal P., Ashish Kanoongo, Jon Heaps, Mackenzie Periatt, Nichole Manzanilla, Ami Dhaliwal ??, Anush Sridhar, Daniel Y., Mary Beth Montgomery, Anindya Ghosh, Danfel Bautista

?? Announcing A New Journey ?? I’ve been incredibly fortunate to be at the forefront of transformative technology waves that have reshaped our industry. Driving the cloud revolution, as one of the first employees at Spoken/Avaya we built and deployed some of the first cloud infrastructures for contact centers. As one of the first employees at Observe.AI we harnessed the bleeding-edge capabilities of LLMs to unlock unprecedented value right at the front door of customer experience. These experiences having successfully gone Zero to One, twice over the last 12yrs, have taught me the power of innovation and the impact it can have on both businesses and people’s lives. It doesn’t happen naturally, it takes real people with vision, grit, and the ability to relentlessly execute. Now, I’m thrilled ….. to announce that I’m joining Sanas as the Senior Director of Sales. Sanas is doing something truly groundbreaking. The incredible team of scientists, engineers, and leaders have developed real-time AI that enables people from all around the world to understand each other better ????. Imagine agents on calls with huge smiles—no more misunderstandings, no more discrimination over the phone. They’re free to focus on what truly matters: serving customers person to person. Their countless positive testimonials reemphasize the impact. Yesterday, I spoke with a self-proclaimed “old grizzly dude who’s been managing sites for 20 years.” His reaction? “Hoooly shit… I haven’t seen something that impressive before!” Genuine excitement like that is happening every day. And it’s already live at scale in many of the largest enterprises today. I feel like the most fortunate person to have worked with some of the best teams in the industry. Now, I’m diving into something new, something amazing, something that’s going to be really big, and most importantly, something that will have a truly positive impact on so many people dedicated to this industry. ?? Thank you to everyone who’s been part of my journey so far ?? #sanas #newbeginnings Anant S. Sharath Keshava Narayana Maxim Serebryakov Shawn Zhang Marty Massih Sarim Monal P. Ashish Kanoongo Raul H. Garcia Letona Rahaf Ebbini Mackenzie Periatt Zack Young Hamed Razzaghi Peter Stevenson and Howard Lee Jason Griggs Adrian Valenzuela Charlie Anderson Deepak Kumar P Mo (Mohamad) Afshar Muriel Chen, CPA and the many many many more

Don’t wait for the perfect product – build something people relate with and improve it from there. There’s no such thing as a “perfect” product. Even solutions like Windows, which have been around for 39 years, continue to evolve and improve. As Reid Hoffman said, “If you're not embarrassed by the first version of your product, you've launched too late.” In startups, urgency is everything—especially for enterprise-facing products, where multiple stakeholders look at the product through different lenses, leading to diverse feedback. So, launch your first version quickly and start the feedback and iteration loop as soon as possible. Keep your early customers in the loop so they feel heard and remain engaged as you iterate toward Product-Market Fit (PMF). At Sanas, we were quick to hit the market with an imperfect product—we were 70% there. :) Our first customer helped us uncover the real-world problems, and solving those problems continuously matured our product. Today, we’re proud that our products are empowering over 100K agents. Maxim Serebryakov, Sharath Keshava Narayana, Monal P., Anant S., Ashish Kanoongo, Nishant Agarwal, Marty Massih Sarim

Join Us at Call & Contact Centre Expo! Don't miss these insightful sessions at the Call & Contact Centre Expo: The Future of Customer Connection: Empowering the Human Touch in an AI World presented by Anant S., VP of Global Go-To-Market, and, How Enhanced Communication in the Contact Center Leads to Effective Results presented by Ben Warner, Director of Solutions Engineering Visit us at booth #E40 to learn more about how Sanas can transform your contact center. We can't wait to see you there! #CallAndContactCentreExpo #London #contactcenter #CX #innovation #Sanas Maxim Serebryakov, Sharath Keshava Narayana, Marty Massih Sarim, Anant S., Shawn Zhang, Monal P., Ashish Kanoongo, Jon Heaps, Mackenzie Periatt, Nichole Manzanilla, Ami Dhaliwal ??, Anush Sridhar, Daniel Y., Mary Beth Montgomery, Anindya Ghosh, Danfel Bautista

Trust Your Instinct! Most founders have powerful instincts and a deep sense of conviction—things that are hard to quantify but crucial for writing their own David vs. Goliath story. But as companies scale, instinct often takes a backseat, and we start relying more on data and reports to mitigate risk. I believe this is where founders risk losing what made their companies special in the first place—those bold, instinct-driven moves that set them apart. Many breakthroughs happen because someone dares to do something the reports don’t predict—like developing Accent Translation for contact centers, even when conventional wisdom might not have suggested it. So, I always tell my team and the founders I’ve invested in to find a balance and not let reports and industry outlooks override their intuition. When you're building a movement or a category-defining company, a lot of conventional wisdom might not be applicable anyway. Maxim, Shawn, Marty, Anant, Ashish, Monal, Carya Venture Partners, Supriya, Andrés #Startups #AI #Sanas #Entrepreneurship

Today, I’m filled with gratitude and excitement as I welcome my friend Christian Wathne to the Sanas family! Christian Gunnar Wathne and I first crossed paths at Observe.AI, (yes our common denominator and man on a mission Sharath Keshava Narayana was the reason at Observe and now at Sanas)? where I was just starting, and he was embarking on settling in Seattle. Little did we know that first meeting would spark not only a great working relationship but a true friendship. Christian has always believed, “there’s no better joy than working with genuinely good people”—and he lives it every day. So, it’s a real honor and joy to have him beside me again as we dive into this next chapter at Sanas. The path we walked at Observe was unforgettable, but the road ahead is something extraordinary. Together, we’re building what was once only a dream, pushing boundaries in ways that make us grateful to work with people we genuinely care about. Oh, and to those who noticed Christian in my last post—yep, you caught the Easter egg! Keeping this news a secret wasn’t easy, but I’m thrilled the word is finally out. ?? Welcome aboard, Christian Gunnar Wathne as a Sr Director of Global Sales. Here’s to new memories, bold visions, and all the amazing things we’ll achieve. Let’s make magic happen! ??? Sharath Keshava Narayana Maxim Serebryakov Shawn Zhang Marty Massih Sarim Monal P. Ashish Kanoongo Ben Warner Steven Lebron

At Sanas, we believe in creating a more understanding world, one conversation at a time. That journey begins by eliminating accent bias. Book a demo to hear how our technology combats accent bias, and read our blog here: https://lnkd.in/gEK3TvSk #Sanas #SanasAI #AI #ContactCenters #AccentTranslation Maxim Serebryakov, Sharath Keshava Narayana, Marty Massih Sarim, Anant S., Shawn Zhang, Monal P., Ashish Kanoongo, Jon Heaps, Mackenzie Periatt, Nichole Manzanilla, Ami Dhaliwal ??, Anush Sridhar, Daniel Y., Mary Beth Montgomery, Anindya Ghosh, Danfel Bautista

New Beginnings in India!?We're excited to announce the opening of our new office in Bangalore! Join us as we embark on this next chapter. #newoffice #india #sanas #expansion Maxim Serebryakov, Sharath Keshava Narayana, Marty Massih Sarim, Anant S., Shawn Zhang, Monal P., Ashish Kanoongo, Jon Heaps, Mackenzie Periatt, Nichole Manzanilla, Ami Dhaliwal ??, Anush Sridhar, Daniel Y., Mary Beth Montgomery, Anindya Ghosh, Danfel Bautista Shraddha Kallya Aniket Singhai (He/Him)