samespace

??????????-?????????? ???? ?????????????? ???????????????????????? ???? ?????? ?????? ????????????—???? ???? ?????????????? ????????! The discourse surrounding AI Agents in CCaaS is intensifying, yet we are already leading the way. We meticulously built Wave from the ground up as a full-stack CX automation platform, powered by intelligent AI Super Agents. Our extensive experience in AI convinced us—???????? ???????????? ?????????????? ???????????????????? ???????????? ?? ??????????—that this approach is the only way to build AI systems that work exactly like human agents. ?????? ???????? ?????????????????? ?????????????? ????????????????????????: ?????????????????? ???? ?????????? ???????????? Rather than burdening a single AI with every responsibility—be it IT support, billing, HR, payroll, or customer service—we deploy a network of specialized AI Super Agents. These agents operate collaboratively as peers, dynamically assigned to each task. This intricate orchestration occurs so fluidly that customers remain completely unaware of the sophisticated processes running behind the scenes. ???????????????????? ???????? ?????? ???????????????? ?????????? Each Super Agent is equipped with dedicated functionalities that enable decisive action. Whether it involves resetting passwords, authenticating users, verifying security clearances, opening support tickets, updating software, or escalating to a human agent when necessary, these nodes are engineered for rapid, low-code integration. They seamlessly interface with both public and proprietary applications, ensuring that every request is handled efficiently. ?? ????????????, ???????????????? ???????????????? This peer-based network, powered by Agentic Architecture, is far from theoretical. It has been developed, deployed, and ???????????? beneficial to: ?? Reduce inaccuracies ?? Automate workflows ?? Deliver faster, more precise solutions ?? Preserve a natural, human-like interaction. At samespace, we have championed this transformative technology for years. As the industry gradually recognizes its potential, one fact stands out: ?????????? ???? ?????? ???????????? ????????????????—???? ???? ???????????????????? ?? ???????????????? ????????????????????????????. We define this revolution as full-stack CX automation—a paradigm that reimagines every customer touchpoint with intelligent automation, delivers rapid ROI, and addresses real business challenges at scale. This is not a distant vision. It is a tangible, transformative reality unfolding right now. #ArtificialIntelligence #ContactCenterSolutions #CXAutomation #CCaaS #CustomerExperience

When surveillance becomes the default, trust becomes the casualty. Many productivity tools sacrifice trust for control, capturing hours and actions but losing sight of impact. We believe AI should be a partner, not a watchdog. It should support people in achieving their best, not diminish their autonomy. With Pulse, we’re committed to a model where insights empower, transparency builds trust, and technology respects the person behind the data. Is it time we rethink productivity? See our latest blog to learn more —> https://lnkd.in/gKWRfFQG #Productivity #AI #WorkplaceTrust #Samespace #Pulse #Privacy #Trust

When surveillance becomes the default, trust becomes the casualty. Many productivity tools sacrifice trust for control, capturing hours and actions but losing sight of impact. We believe AI should be a partner, not a watchdog. It should support people in achieving their best, not diminish their autonomy. With Pulse, we’re committed to a model where insights empower, transparency builds trust, and technology respects the person behind the data. Is it time we rethink productivity? See our latest blog to learn more —> https://lnkd.in/gKWRfFQG #Productivity #AI #WorkplaceTrust #Samespace #Pulse #Privacy #Trust

I'm thrilled to announce that I’ve stepped into a new role as Senior Account Executive at samespace! In this position, I'll be working alongside a talented team to bring innovative solutions like Circle?and?Wave to enterprises across the EMEA region. Our mission? To fuse exceptional design with cutting-edge technology. It has been a pleasure to meet Lauren Smith and Aniruddha Takle who guided me seamlessly through the interview process.?This culminated in an inspiring conversation with CEO & Founder Shailesh Tyagi about the ambitious goals for samespace.?His passion for design and technology has brought together an incredible team, and I am grateful to be joining them at this exciting time for the company. After 11 years at Apple, I knew exactly what I was looking for in my next opportunity: Vision, Leadership, Innovation, Growth, and Trust. From my very first conversations with the team, all of these elements were in the room. I am energised for this new chapter and looking forward to connecting with more professionals in the industry. Together, we can make a real impact! If you’re interested in learning how samespace can elevate your Hiring, Interactions and Team Productivity - Let’s talk!?

Lauren captures the essence of what our CEO, Shailesh, has always believed—building a team isn’t about checking boxes on a resume; it’s about seeing the potential beneath, finding alignment in values, and recognizing the qualities that are necessary to push boundaries. This approach to hiring isn’t just a strategy—it’s our philosophy.

You’re sitting in your office, staring at a pile of resumes, knowing that the future of your team—and maybe even your company—depends on finding the right person. It’s overwhelming, isn’t it? Whether you’re running a small startup or an enterprise-level company, the challenges in recruitment are universal. Every hire matters. Every misstep can set you back significantly. We recently delved into the core issues that plague the hiring process, from the sheer volume of applicants to the lack of deep candidate analytics. It made us realize just how critical it is to have the right tools and strategies in place. We looked at advanced AI assessments, unified dashboards, and real-time collaboration tools that can turn these challenges into opportunities. Read the full article to learn more ?? https://lnkd.in/grM4eNrf #Recruitment #Hiring #BusinessGrowth #Leadership #Innovation

I might be a bit late sharing this news, but I'm thrilled to say that I've already started my 3-month Frontend Developer Internship at samespace It's been an incredible experience so far working with the talented team here. I'm learning so much and getting hands-on experience applying my development skills to real projects. The work is challenging but incredibly rewarding. A big thank you to Faisal Ansari for motivating and supporting me - I couldn't have done this without your encouragement. And a special thanks to Aniruddha Takle and Abhishek Kambli for giving me this opportunity. I'm excited to continue sharing my ongoing journey and learnings throughout this internship. I'm grateful for this chance to grow my career. #FrontendDeveloper #Internship #WebDevelopment #CareerGrowth #Samespace

Every hire you make isn’t just filling a seat—it’s adding a new lifeline to your dream. We’ve been thinking a lot about the challenges you face when hiring. In a small business or startup, every new team member can either be your greatest asset or a significant setback. That’s why it’s so important to get it right. In our latest blog, we explore the unique hiring challenges for small businesses and startups like yours. We dive into how innovative tools like AI-powered assessments, unified candidate dashboards, and interview summarization features can transform your hiring process. It’s about making informed decisions that help you build a cohesive, high-performing team. Take a moment to read this—it could be the game-changer you’ve been looking for. #SmallBusiness #Startup #Hiring #Recruitment #BusinessGrowth #Leadership

Hiring the right person isn’t just about filling a vacancy—it’s about finding someone who fits your company’s culture and values. Each hire can propel your business forward OR set it back significantly. Imagine you’re running a growing company. You have an urgent role to fill, and after a quick hiring process, you bring in a candidate who seemed perfect on paper. Fast forward a few months, and you notice your team’s productivity has plummeted. The new hire isn’t fitting in, projects are delayed, and morale is at an all-time low. This isn’t just a setback; it’s a wake-up call. Meet Sarah, a hiring manager at a tech firm. Under pressure to quickly fill a crucial position, she rushed through the hiring process and used a job description that didn’t accurately reflect the role. The result? The new employee, despite having an impressive resume, didn’t align with the company’s culture and felt discontent in the role. Within six months, the team’s performance suffered, key projects were behind schedule, and turnover rates spiked. The cost of this bad hire? An estimated $240,000, including recruitment expenses, lost productivity, and the emotional toll on the team. Why does this happen? Because hiring is not just about qualifications—it’s about finding someone who fits your company’s values and vision and clearly understanding the role they will play. A bad hire can ripple through your organization, impacting everything from morale to your bottom line. Read more and learn how to make informed hiring decisions that protect your business and foster a thriving team. ?? https://lnkd.in/dwAhNSzP #HumanResources #TalentAcquisition #BusinessGrowth #Leadership #HR #Hiring #Recruitment

STOP HIRING THE WRONG PEOPLE. We get it. We’ve done it over and over again. Once upon a time, recruiters were buried under stacks of resumes and endless emails. But a new dawn is breaking with AI leading the way. ???Automated resume parsing to saves up to 75% of screening time. ???Applications increase by 30% with streamlined job postings. ???Candidate engagement booms by 40% with quick communication. All this saved time leaves room to connect deeper with candidates. We believe that finding the right people should be an exploration, Not an administrative headache. If you found our blog interesting please share or leave your thoughts in the comments! #Recruitment #Hiring #HRTech #TalentAcquisition #AItools #GenAI