SaaStr Fund

Being a CEO is a tough job, and you often break some glass. But there are 9 types of CEOs that VCs ... just really don't like to work with. You may see some of yourself in here. If you do, maybe just make a few changes.

As we all gear up for Black Friday tomorrow, I want to thank all our customers, users, team members, partners, investors for helping us build Gorgias and make it a stronger tool year after year to take CX to a whole new level. So far, things are looking good, merchants are gearing up for a 20% YoY increase in sales during Black Friday Cyber Monday, best of luck to all the brands going through the biggest event of the year! This is the moment we work for, and we hope you feel our support on the other side. We’re here to see you win. Happy Thanksgiving everyone!

We’re happy to announce that OpusClip has successfully passed SOC II audit, reinforcing our commitment to data security and privacy. What does this mean for you? ?? Enhanced data security: Your data is safeguarded with industry-standard protocols. ?? Increased trust: Our SOC 2 compliance demonstrates a serious commitment to protecting your information. ?? Seamless compliance: Businesses using OpusClip can rely on a secure platform that aligns with their own compliance needs. ?? Peace of mind: Focus on growing your content knowing your data is in safe hands. A huge thank you to our team and partners who made this achievement possible! Happy clipping, securely ??

?? ?????? ???? ???????????? ???????????????????? ???????????????????????? ?????? ???????????????? ????% ???????????? When Alex Prasad, CEO of V1 Sports, transitioned the app from freemium to paid subscriptions, the team faced some tough challenges—negative reviews, customer pushback, and a major business model shift. But within 12 months, revenue increased by 90%. How? ?? ?? ???????????????????? ????????????????: Freemium is often the most complicated monetization model. Switching to paid subscriptions with free trials helped streamline the offering. ?? ?????????????????? ???? ??????????????????: Negative reviews provided insights to better refine messaging and user experience. ?? ???????????????? ???? ?????? ???????? ??????????: Understanding ideal customers allowed V1 Sports to build tailored solutions that delivered clear, lasting value. ?? Simplifying isn’t just easier—it works. Alex shared the full story (and lessons learned) with David Barnard on the latest Sub Club podcast. ?? Search for Sub Club wherever you get your podcasts - or find the links in the comments ?? #AppGrowth #SubscriptionApps

Fintech #RegulatoryCompliance can feel like a moving target these days. Our experts are here to guide you through it. Amidst seemingly shifting regulatory priorities, our General Counsel and Chief Compliance Officer, Sheetal Parikh, will join fellow #fintech leaders, Natasha Vernier, Euna Kim, and Amy Whitsel in a webinar to discuss the future of compliance, what it will look like in the upcoming administration and provide actionable strategies to improve standardization procedures. Register now: https://bit.ly/4fT4nak

?? I’m excited to announce that I’m hiring for multiple world class, super hero Sales and XDR Managers! ?? We finalized an exciting 2025 growth plan a few weeks ago and are sprinting to fill out our January cohort of reps. This means we need to add new Managers to the team ASAP. I’m looking for candidates who are currently award winning outbound AE managers and outbound XDR managers, LOVE to coach, can solve complex problems and have transactional sales experience. What you need to know about Sales at Owner: ?? We sell to a blue collar, SMB buyer. Mom & pop restaurant owners want to shoot straight and need some hand holding when it comes to technology.? ?We manage a transactional sales cycle between 1-7 days. Great sales craft is essential to success in our environment.? ??We’re a growth obsessed team. I’m looking for someone who invests in themselves relentlessly and does the same with their team.? ??When we say we’re customer obsessed, we actually mean it. We solve problems with customer experience and customer value first. We also expect all leaders to spend significant time in front of customers.? ??We’re a fully remote company and don’t have plans to set up offices. Confidence and excitement to work asynchronously is critical.? ??We hold a high bar. This is a performance culture and we expect effort and outcomes. There’s pressure in that but you also get to be part of a winning team.? ??We pay competitively.? ??We’re hyper focused on enabling our teams with tools and technology. I’m looking for a systems and data oriented thinker who can maximize the impact of our team members. While I’m really grateful for the incredible candidate volumes we receive on applications, it has quickly become overwhelming to get to the right candidates in a timely manner. With that in mind, please only apply if: 1?? You have previous XDR/AE leadership experience. 2?? You have sold and built in an SMB environment with a transactional sales cycle.? 3?? Truly believe that you are a world class sales leader and have the track record to prove it. We’ll be asking for receipts.? 4?? You are located in Canada or the US.? 5?? You can provide references early in our process that will insist that I would be insane not to hire you. We’ll ask for references from reps to assess for servant leadership.? 6?? You friggin LOVE sales and are energized by coaching front line managers and reps, writing scripts, testing new approaches and diving deep into data. If this sounds like the type of environment that you want to be a part of, shoot Bret Baumbach and Ryan K. Berner a message, and apply below.

Treasury Prime is thrilled to unveil Prime Analytics, an enhancement to our console, embedding standard reports with powerful business intelligence tooling in a single interface. Build your own insights We partnered with Sigma Computing to offer best-in-class business intelligence capabilities directly within the Treasury Prime console. Create new reports, collaborate with coworkers, schedule exports and more. Ready to try Prime Analytics? Prime Analytics is available today for both financial institutions and their clients in a private free beta; read our announcement for more information or contact us to try it out. https://bit.ly/3CLA6ME

If you want to know your industry’s average EPA penalty, risk indicator, and at-risk state, this post is for you?? We just launched our Enforcement Explorer, which turns the EPA’s public enforcement dataset into an easy-to-use dashboard. Just pick your industry, and you’ll instantly get an overview of your financial risk. Right now, this is just based on Clean Air Act enforcement data, but we’ll be adding Clean Water Act data and more in the future. We’re putting this tool behind an email form in the next few weeks. Check it out before we do ?? https://lnkd.in/gkMNhdd8 P.S. Let me know how you like it. What can we improve?

Fintech-bank partnerships require thorough #RiskMitigation procedures that many banks may not have in place. At this year's Money20/20, our General Counsel and Chief Compliance Officer, Sheetal Parikh, shared thoughts on how the internal risk profiles of banks and #fintechs can impact how regulators assess banks and the risks to their portfolio of business. https://bit.ly/3O6Xbf8