We are thrilled to welcome a remarkable individual and experienced professional, Philippe Pereira, as a Helpdesk Supervisor to our rapidly growing team. We are confident that his contributions will greatly enhance our clients' IT peace of mind. Now, let's hear from Philippe himself: …With 3 years of experience as a Helpdesk Manager and over 17 years as an IT Technician and Helpdesk Support, my main objective is to lead our Helpdesk team effectively. I aim to ensure that our clients receive the best customer service and have access to professional technicians via call or chat for any assistance required. I believe in the importance of detail-oriented work, thorough troubleshooting of issues, and comprehensive documentation of findings. My goal is to equip all technicians with the necessary skills and knowledge to operate independently, escalating only tickets that have been properly vetted. I am extremely excited and thrilled to join RP Technologies and am committed to leading my team to success, while collaborating with other departments. Philippe, welcome aboard!
关于我们
RP Tech Services is a leading full-range IT Solutions Provider, specializing in Virtualization, Infrastructure as a Service (IaaS), and Managed IT Networks. With locations in the US and abroad, RP Tech Services has the resources to provide organizations with high-quality technology services at competitive costs. These solutions integrate our 24 x 7, personalized support services with best-in-class technologies for integration, knowledge management, and automated support.
- 网站
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redpaladin.com
RP Tech Services的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 11-50 人
- 总部
- Piscataway,NJ
- 类型
- 私人持股
- 创立
- 2002
- 领域
- Cloud Services、Networking Design maintenance、Virtualization、IT Helpdesk、Cloud VOIP Integration、VMware、Meraki、Disaster Recovery、Hybrid Cloud、Microsoft Server、Windows Server Monitoring、Windows Patch Management 、Business Continuity、Amazon Web Services、Cybersecurity、IT Infrastructure Optimization、IT Maintenance、Software and Hardware Solutions、Cybersecurity Tools and Solutions和HIPAA
地点
RP Tech Services员工
动态
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We are thrilled to announce that RP Tech Services has officially become a Silver Partner with 3CX, a globally recognized leader in VoIP solutions! This partnership marks a significant milestone in our journey towards delivering exceptional communication solutions. As a Silver Partner, we now have enhanced capabilities to provide cutting-edge VoIP services to our clients, ensuring seamless and efficient communication experiences. What does this mean for our clients? - Access to the latest 3CX technology and features - Improved communication systems tailored to your business needs - Dedicated support and expert guidance from our certified team Thank you to our amazing team and loyal clients for your continued support. This achievement is just the beginning of our journey to innovate and elevate communication solutions for businesses of all sizes. Stay tuned for more updates and exciting developments! #RPTechServices #3cx #silverpartner #voip #businesscommunications #technews
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?? Merry Christmas and a Happy 2024 New Year! ?? May this festive season bring joy, peace, and happiness to you and your loved ones. Cheers to new beginnings and wonderful memories ahead! ???? #merrychristmas #happynewyear
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Here's the situation: You're in the office where some areas have excellent Wi-Fi connectivity, while others are notably poor. Unfortunately, your workspace with your laptop, all your notes, and your fancy mug, is situated in a zone with terrible connection. Have you ever experienced this frustrating scenario? Sometimes, Wi-Fi coverage isn't evenly distributed across an office, warehouse, or restaurant, or call any place itself. The attached image illustrates an example of the real Wi-Fi coverage for one of our clients. Yes, we can visualize signal levels and, most importantly, we can fix those troublesome blind spots. Welcome! If you need to check your Wi-Fi coverage, contact us. We're offering a special price for a limited time. Call us or fill out the online form on our website for scheduling and details. Call (732) 353-1353 or ?? Contact Us - RP Tech Services - Secure IT Support (redpaladin.com) #wifisolutions #wifi #wifisecurity #techsolutions #techessentials
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Introducing Our Referral Program! At RP Tech IT Services, we believe in rewarding our loyal clients. That's why we're excited to announce the launch of our Referral Program! How It Works: - Refer and Earn: Simply refer a friend or business associate to our IT services. - Rewarding Experience: For every successful referral, enjoy exclusive benefits and rewards that enhance your own service package with us. - Spread the Word: Share the benefits of our top-tier IT services and be a part of their digital success story. Join our referral program today and start enjoying the rewards. Your referrals not only help us grow but also bring unmatched IT solutions to more businesses. Learn More https://lnkd.in/dRmKuSv6 #referrals #earnrewards #itservices #networking ?
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Attention Business Owners, Introducing our FREE “Cybersecurity Essentials for Business Owners” Brochure – Your Ultimate Guide to Safeguarding Your Business. Spanning 39 in-depth pages, this comprehensive guide covers everything you need to know about cybersecurity. From basic concepts to advanced strategies, this brochure is tailored to empower you with the knowledge to protect your business. Don't miss out on this essential read. Click below ?? https://lnkd.in/eQhfiN6Y to get your FREE copy and take a responsible, wise step towards a more secure business future. This picture shows just two of the 39 pages from our brochure. Enjoy! :)? #cybersecurity #cyberdefense #cyberawareness #cybereducation #protectyourbusiness
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Here is the stat: over 80% of CIOs must achieve more with fewer investments, and over 70% expect a negative impact on digital transformation due to technical debt in 2024, according to recent research. Well, RP Tech Services has the cure. We're thrilled to announce a new chapter in our journey to empower businesses: the “Digital Transformation Support Program.” ? Tailored for Growth: Understanding the challenges of digital transformation, we're now offering a solution specifically designed for small and mid-sized businesses. Whether you're looking to buy new IT equipment or upgrade your existing IT infrastructure, we're here to support your growth. ? Flexible Business Support Model: Our options are crafted to meet your unique business needs, offering the flexibility to deploy cutting-edge technology without the upfront burden. ? Empowering Transformation: We believe in the power of technology to transform businesses. With our business support program, we're committed to making tech upgrades more accessible, helping you stay competitive and agile in a rapidly evolving digital landscape. To get qualified for the RP Tech Digital Transformation Support Program and learn more about how we can assist in your business's digital transformation, please contact us: ?? (732) 353-1353 ?? quotes[at]redpaladin.com ?? redpaladin.com/contact-us #RPTechServices #financingoptions #businessgrowth #digitaltransformation #techupgrade #supportingbusinesses