Root Cause Insights

Some exciting news coming out of our team at RCI! We recently conducted an exciting eye tracking study for a client and will be working together towards publication in the coming months! If you are interested in conducting any research studies with us, don’t hesitate to reach out. We are activity conducting early design research studies as well as validation/summative studies for our clients. Reach out to [email protected] or message us here for more info!

Human factors friends and colleagues - we have seen some recent letters from the FDA asking our clients to withdraw their pre-submissions due to a lack of resources. If you need help and are seeking advice on how to proceed without impacting your product timelines and goals, don’t hesitate to reach out.

As we kick off National Ergonomics Month this October, RCI is proud to champion the design of ergonomically friendly and user-centric products in the healthcare industry. Our team of human factors professionals is dedicated to ensuring the safety and efficacy of healthcare products for a diverse range of users, including healthcare professionals, patients, and caregivers.? ? This month, we encourage you to embrace best practices for creating ergonomically sound products:? 1. Consider the capabilities of your intended users, such as hand size, grip strength, and dexterity.? 2. Conduct formative and validation testing to gather feedback from real users before bringing your product to market.? 3. Make design improvements based on feedback and user needs. At RCI, we’re here to support you every step of the way—whether you need help planning and conducting testing or ensuring your product meets industry standards. Let’s work together to create better healthcare solutions!? ? #NationalErgonomicsMonth #HumanFactors #HealthcareInnovation?

We’re excited to have Gianna Maaddi and Sindhu Raghava at RCI as part of Drexel’s co-op program! Their enthusiasm and fresh perspectives are a fantastic addition to our small but mighty team. A special thanks to Maximilian Gadebusch, Bryan Lockhart, Josh Divaker, and the rest of the RCI team for their hands-on support and dedication to nurturing these young professionals as they develop in their careers. #CareerDevelopment #FutureLeaders

Proud to have been a part of such a great product and team! Congratulations OBVIUS Robotics, Inc.!

Let’s come together for Eczema Awareness Week! Did you know that eczema is often diagnosed during childhood and commonly presents as a rash on the arms, legs, hands, or face? At RCI, we’re dedicated to improving the lives of those affected by eczema and other medical conditions. How do we do this? We gather insights and provide recommendations on how to improve the usability of healthcare products. Join us this Eczema Awareness Week in raising awareness and driving progress!? ? #EczemaAwarenessWeek #Eczema #HealthcareInnovation?

?? “Through [asking ‘silly questions’], you learn and progress more quickly... if you’re more passive and just listen in, it’s going to be more difficult to truly process and understand information.” Reece Knight shares valuable career advice: while listening and observing are important, asking questions is a more proactive way to advance your knowledge. It's natural to feel hesitant about speaking up, but embracing curiosity and actively seeking clarification can lead to greater success. How do you challenge yourself to reach your full potential? Share your strategies below! #CareerGrowth #ProfessionalDevelopment #AskQuestions #ContinuousLearning?

What aspects of your career make you most proud? For Josh Divaker, it’s completing a project and knowing a product is one step closer to market. Hearing user feedback and implementing it into everyday products makes all the hard work worthwhile! What brings you the most pride in your work? Share your thoughts below! #HumanFactors #UserFeedback #CareerPride #ProjectCompletion #MarketReady #ProductDevelopment #InterviewSeries?

How do user experience, product design, and human factors intertwine? In this clip, RCI’s Reece Knight breaks down the pivotal role of human-centered design in the healthcare industry. #HumanFactors #UserExperience #HealthcareInnovation #InterviewSeries

?? “[The] tiny changes we make [can] improve a product, make it easier to use, and hopefully make people’s lives better.” -Bryan Lockhart, senior HF engineer at RCI Why should you care about human factors? Any change, no matter how small, can make a huge difference in how it feels to use a product. That’s why it’s essential to listen to our users and seek out their opinions. How do you advocate for the end user in your work?? #HumanFactors #UserExperience