Rocketlane

We're thrilled to announce our $24M Series B funding! Rocketlane is revolutionizing client project delivery and PSA with our innovative all-in-one platform. We're addressing critical market challenges through innovative solutions in client delivery experience, project governance, budgeting, resourcing, insights, delivery operations, and beyond while achieving rapid growth. Oh and what good is a big announcement from us if we aren’t rapping about it? Thank you to our incredible customers, partners, and investors for your support. This one's for you! Learn more: https://lnkd.in/gxB72KGd Srikrishnan Ganesan Vignesh Girishankar Deepak Bala Rahul Sridhar Karthig Saravanan #Rocketlane #SeriesB #FundingAnnouncement #Startup #TechNews #ClientDelivery #PSASoftware #Innovation #RapSong

If finance keeps saying no to your 2025 budget, it might be time to learn some new tunes in Music City! ?? To all the PS and CS leaders: We're bringing the hottest ticket in town to Nashville - and we're not talking about the Grand Ole Opry! Join us for an evening where budget battles meet southern hospitality. We're gathering the rockstars of Professional Services to share their greatest hits on securing resources, sizing teams, and getting that coveted "yes" from finance. Less PowerPoint, more power moves. ?? December 17th, 6:00 PM CST ?? Limited seats at this intimate venue Hit the link below to secure your spot before the house is full! #ProfessionalServices #Nashville #Leadership #CustomerSuccess

We helped Hapi get to 85% billable utilization in less than a year. The best part? They did this without hiring more people or by asking their team to work longer hours. Jenn Brantmier, former SVP of Client Operations and Delivery at Hapi had two clear mandates: Completing projects without exceeding time and budget constraints Fully automating one type of implementation Hapi is primarily a Salesforce implementation partner that serves the hospitality industry. This meant a lot of their projects required both custom development and CRM implementations. To manage this, they resorted to using both Jira (for devs) and Smartsheet (for implementation managers), and ran into the following issues: - Lots of manual work to transfer data between systems - Inaccurate time tracking - Sky-high admin costs with existing PSA tools Hapi desperately needed a system to manage development work and implementation projects, while allowing for resource management and accurate time-tracking. We helped them do just that, and their utilization rates shot up, while their SaaS stack shrunk. As Jenn put it: "Earlier, we were in 20 places. Now we're in 2." With Rocketlane, you could be too.

Register to know the 5 must-know PS and project delivery trends.

If you are considering a role in #CustomerSuccess, #CustomerOnboarding, and #ProfessionalServices, explore Preflight's job board. Join us to connect directly with hiring managers and expand your network! Apply to join:?preflight.cx 1. MongoDB is looking for a VP, Professional Services Location: London, England, United Kingdom Ref: https://lnkd.in/g2WWmvU6 2. Younium is looking for a Vice President of Customer Success Location: Amsterdam, North Holland, Netherlands Ref: https://lnkd.in/g6Sr6jUp 3. CyberArk is looking for a VP of Global Customer Success Location: London, England, United Kingdom Ref: https://lnkd.in/gsni697p 4. Creatio is looking for a Vice President of Professional Services Location: London, England, United Kingdom Ref: https://lnkd.in/gxyRqbsd 5. Unit4 is looking for a Global Head Of Customer Support Location: Wroc?aw, Dolno?l?skie, Poland Ref: https://lnkd.in/gWXzMfQR 6. Tanso is looking for a Customer Success Manager Location: Munich, Bavaria, Germany Ref: https://lnkd.in/gj3byf2T 7. GoCardless is looking for a Customer Implementation Manager Location: Paris, ?le-de-France, France Ref: https://lnkd.in/gQUGPeb2 8. Exiger is looking for a Senior Manager, Customer Success Location: Bucharest, Bucharest, Romania Ref: https://lnkd.in/guTzGgkn 9. Orderly is looking for a Service Delivery Manager Location: United Kingdom Ref: https://lnkd.in/gcN4cMWe 10. Honeysales is looking for a Senior Customer Success Manager Location: Berlin, Germany Ref: https://lnkd.in/gXG7-VcE 11. Benefex is looking for an Implementation Specialist Location: Southampton, England, United Kingdom Ref: https://lnkd.in/gxRkgsnJ 12. Amenitiz is looking for a Head of Customer Onboarding Location: Barcelona, Catalonia, Spain Ref: https://lnkd.in/g--uZwkd 13. Candex is looking for an RVP, Customer Success Location: England, United Kingdom Ref: https://lnkd.in/gCCvQd9r #Hiring #CustomerSuccess #CustomerOnboarding #SaaS

Tired of disconnected customer experiences? Rocketlane’s customer portal helps you offer your clients transparent, easy-to-use, real-time views of project progress. They’ll access key updates, track deliverables, and collaborate seamlessly, all in one place. With everything centralized, no more missed communications or confusion—just smooth, on-time project delivery and stronger relationships. Ready to enhance customer experience and accountability? Learn more here: https://lnkd.in/gjWz254v #CustomerExperience #Customerportal #ClientExperience

The first value you deliver to a client can shape the entire trajectory of your relationship. Irit Eizips, Chief Customer Officer & CEO at CSM Practice, shares a powerful framework to help you decide what value to prioritize first. From evaluating the process being impacted to understanding the effort required, her approach ensures you set your clients up for success from day one. Check out the full video here: https://lnkd.in/gRxW48yK #CustomerSuccess #FirstValueDelivery #CustomerOnboarding?

The professional services landscape is evolving rapidly, driven by the rise of AI and the growing influence of CFOs. Are you ready for 2025? Join us to uncover 5 game-changing trends that every PS leader must know to stay ahead. Key insights include: 1. How CFOs are shaping profitability and sustainability 2. The secret to creating exceptional "six-star" client experiences 3. Why standardization and feedback loops are critical for long-term success Who should attend: Professionals in PS, project delivery, or PS Ops looking to boost profitability, elevate client experiences, and drive team efficiency. Let’s explore the future of professional services together. See you there! RSVP here: https://lnkd.in/gRKT-x35 #ProfessionalServices #FutureOfPS #Leadership #AITrends

We're coming to New York City! ?? After unforgettable events in San Francisco and Chicago, we’re bringing the excitement to New York. Join us for an evening filled with delicious food, insightful conversations, and incredible networking opportunities. If you're a leader in professional services or customer success, this is the perfect chance to connect with peers, share ideas, and enjoy some great discussions. We can't wait to meet you there and make some lasting connections! Venue: Midtown Manhattan, New York Date:? Thursday, December 5th, 2024 Time:? 6:00 PM - 9:00 PM EST #Rocketlane #Engage #ProfessionalServices #CustomerSuccess

October brings two standout updates to Rocketlane! Say hello to the all-new Customer Portal, a sleek, customizable hub that elevates client collaboration to the next level. Plus, dive into Phase Effort Planning, a game-changer for precise resource management across project phases. Book a demo of Rocketlane to learn more:?https://lnkd.in/g2E7hqJk #Productivity?#CustomerOnboarding?#PSA?#NewFeatures