Roc IT Consulting

Hey friends! ?? You’ve been following my personal account (David Chamber) here on LinkedIn, I’d love for you to also follow my business page, Roc IT Consulting! We’re helping businesses tackle their IT challenges with simple, effective solutions – and I’d really appreciate your support as we continue to grow. Just a quick follow would mean the world to me! ?? Thanks in advance for the support! ??

Boost Employee Satisfaction with a No-Cost SharePoint Employee Portal! During a recent townhall, a client revealed that their employees feel communication from leadership is not as transparent or frequent as it should be. To address this, we are recommending the creation of an employee portal using their existing Microsoft 365 SharePoint environment. This portal will feature a public company calendar, easy access to their social media accounts, and an employee status page to let everyone know who is in or out of the office at a glance. Best of all, there are no additional hosting costs—this solution is included in what they’re already paying for with Microsoft 365! By implementing this solution, businesses can streamline internal communication and increase transparency, ensuring that employees feel connected and informed. If you're looking to enhance communication within your organization, Roc IT Consulting can help design and implement this tailored solution for you. #SharePoint #Microsoft365 #InternalCommunications #BusinessSolutions #RocITConsulting #EmployeeEngagement #NoAdditionalCosts #TechSolutions #OfficeProductivity

?? Shared Workstations: A Security & Compliance Risk ?? If your company uses shared workstations, it’s not just a security concern—it can also violate many regulatory frameworks. Protect your business with Gatekeeper (gkaccess.com): a solution that assigns each user a proximity-based hardware token and PIN (2FA), logging every login and tying workstation usage to a specific individual. Ensure compliance and boost security! Roc IT Consulting can install Gatekeeper and train your team for seamless use. Contact us today to learn more: 585-649-0030 ?? #CyberSecurity #Compliance #2FA #ITSolutions #efficiency #passwordmanager #proximityauthentication #proximitylogin #MFA #compliance #CMMC #DFARS #gkaccess

Are you running your small business with an old firewall that you picked up at Best Buy? Did your "tech-savvy" brother-in-law handle the installation? Maybe you’ve noticed some strange cybersecurity issues cropping up? If you answered yes to any of these, it’s time to take a serious look at your network security. Check out our latest article on why upgrading to a next-gen firewall is essential for small businesses: https://lnkd.in/egh2jbaA Quick takeaway: While that retail firewall may have been an easy choice in the beginning, a next-generation firewall offers the enhanced security, ease of management, and advanced features needed to protect your business from today’s evolving threats. It’s an investment that pays off in the long run. Don’t wait until a cybersecurity incident exposes the limitations of your current setup. Upgrade now and keep your business safe! Reach out to Roc IT Consulting for expert advice on finding the right solution to secure your network. #SmallBusiness #CyberSecurity #NetworkSecurity #Firewall #NextGenFirewall #RocITConsulting

Introducing Roc IT Consulting’s Free Cybersecurity Assessment for Small Businesses In today’s rapidly evolving digital world, protecting your business from cyber threats is more important than ever. Small businesses are often the prime targets for cybercriminals due to their limited resources and lack of dedicated IT security infrastructure. At Roc IT Consulting, we understand these challenges, and that’s why we’re excited to offer a Free Cybersecurity Assessment tailored specifically for small businesses. Why You Need a Cybersecurity Assessment Many small businesses operate without a Managed Service Provider (MSP), leaving them vulnerable to cyber attacks, data breaches, and operational downtime. Our free cybersecurity assessment is designed to uncover potential weaknesses in your IT systems and provide you with actionable insights to strengthen your security posture. This is a valuable opportunity to identify risks before they become costly problems. What’s Included in the Free Assessment During the assessment, our team of cybersecurity experts will thoroughly evaluate your IT environment, looking for vulnerabilities that could be exploited by cybercriminals. After completing the assessment, you’ll receive a detailed report with 5 Key Takeaways—practical recommendations you can implement right away to enhance your business's security. Whether it’s addressing outdated software, identifying gaps in employee awareness, or improving your data backup strategy, the assessment will leave you better equipped to protect your business from the ever-growing threat of cyber attacks. Take Control of Your Business’s Security Today Don’t wait until a cyber incident occurs—be proactive and secure your business now. Our free cybersecurity assessment will give you the peace of mind that comes with knowing your business is better protected. Contact Roc IT Consulting today at 585-649-0030 or visit www.rocitconsulting.com to schedule your free assessment. Let’s work together to build a stronger, more secure future for your business. Roc IT Consulting – Where IT Clarity Meets Business Prosperity

Quick Fix: Reducing Email Bounce-Backs with DKIM and DMARC Setup At Roc IT Consulting, we're always ready to step in when email issues arise. Recently, a client reached out with a problem: their marketing emails were experiencing a high bounce-back rate. After a quick investigation, I discovered that they didn’t have DKIM (DomainKeys Identified Mail) or DMARC (Domain-based Message Authentication, Reporting & Conformance) records set up in their DNS and with their mail host. This is a common issue, and it’s becoming more critical as email servers tighten their security measures. Without these records, emails can easily be flagged as spam or rejected entirely. I made a few simple changes to their DNS settings, added the necessary DKIM and DMARC records, and within 15 minutes, their email flow was back to normal. It’s a quick fix, but one that can have a big impact on your email deliverability. If you’re noticing an increase in mail delivery problems, don’t let it affect your business. Contact Roc IT Consulting today for assistance. These are quick, easy fixes that can make a world of difference!

How Smart Cybersecurity Measures Saved One Manufacturer 32% on Insurance Premiums Last year, we partnered with a manufacturing company that faced rising cybersecurity risks and increasing pressure to comply with various security standards. With cyber threats evolving rapidly, it became clear that their existing security framework wasn’t enough to safeguard their data or to satisfy insurance requirements. Fast forward to this year, after a comprehensive cybersecurity remediation effort, we’ve seen the real-world benefits of proactive cybersecurity. By implementing advanced tools such as Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), and modern firewalls, along with rolling out an employee education program, the company was able to strengthen its defenses against potential threats. The results speak for themselves: as they renew their cyber insurance policy, this manufacturer is now saving an impressive 32% on their premiums. Their insurer recognized the significant risk reduction achieved through these security improvements, rewarding their investment with a substantial cost reduction. This example highlights the value of taking cybersecurity seriously, not only in protecting your business but also in delivering measurable financial benefits. If your company is still relying on outdated security measures, now is the time to consider the potential cost savings and enhanced protection that come from modernizing your defenses. Ready to secure your business and save on insurance? Give Roc IT Consulting a call today and let’s discuss how we can help you implement the right cybersecurity measures for your business.

The Rise of Sophisticated Phishing Attacks: What You Need to Know In recent months, several of my clients have experienced serious issues after employees fell for phishing emails that looked incredibly legitimate. These emails seemed to come from trusted sources—people the employees knew and communicated with regularly. However, behind the scenes, cybercriminals used advanced "man-in-the-middle" tactics to intercept and manipulate these communications. Even worse, they were able to bypass Microsoft’s Multi-Factor Authentication (MFA), a security measure many of us rely on to keep our accounts safe. Most of these attacks were traced back to sources outside the United States. To help prevent future incidents, I've been implementing geographic restrictions on clients' systems. By blocking access from certain regions, we can reduce the risk of these sophisticated attacks. If you’re concerned about the security of your Microsoft Office tenant and want to explore additional protective measures, please reach out. Together, we can strengthen your defenses and keep your business safe from these evolving threats.

The Value of Hiring Expert Consultants to Research and Select Your MSP In today’s tech landscape, businesses rely heavily on managed service providers (MSPs) for IT needs. Finding the right MSP is challenging due to varying services and pricing. This is where expert consultants like Roc IT Consulting come in. Why Expert Consultants? 1. Deep Industry Knowledge: Consultants bring valuable expertise to navigate the MSP landscape. They understand the latest trends, technologies, and compliance requirements, ensuring the selected MSP is competent and forward-thinking. 2. Customization: Every business has unique needs. Consultants tailor their search to find an MSP that aligns with those needs, ensuring the services provided are relevant and beneficial. 3. Comprehensive Evaluation: Consultants assess technical capabilities, service offerings, pricing structures, and customer service to ensure high standards of quality and reliability. 4. Cost-Effectiveness: Hiring a consultant might seem like an added expense, but it often proves cost-effective in the long run. Consultants identify MSPs offering the best value, avoiding costly mistakes from inadequate partnerships. 5. Time-Saving: Researching and selecting an MSP can be time-consuming. Consultants streamline this process, allowing businesses to focus on core operations while handling the complexities of MSP selection. Real-World Example Currently, I am working with a local non-profit to find an MSP that fits their needs and budget. This organization requires an MSP with expertise in HIPAA compliance. By understanding their unique requirements, I can present them with a curated list of potential MSPs that align with their goals and financial constraints. Throughout this process, I’ve observed how services and price points differ drastically among MSPs. Without a detailed and knowledgeable approach, making an informed decision would be challenging for any organization. Conclusion Hiring expert consultants to research and select your MSP is a strategic move that can save time, reduce costs, and ensure your IT needs are met precisely. At Roc IT Consulting, we bridge the gap between technology and business, helping our clients find the best IT solutions tailored to their needs. Whether you’re a non-profit or a private enterprise, our expertise guides you through the complexities of the MSP landscape, ensuring you make the best choice for your business.

Great Cybersecurity Awareness training for @CFBT in Buffalo today! During the session, I discussed various types of malware, including Cryptojacking. Cryptojacking malware hijacks a computer's resources to mine cryptocurrency without the user's knowledge or consent, operating covertly in the background, slowing down system performance, and increasing energy consumption. One of the employees shared that he had been infected with this type of virus and ultimately had to wipe his computer and start from scratch. It's always rewarding to see participants relate to the training and share their experiences. If you'd like to discuss Cybersecurity Awareness education for your organization, don't hesitate to reach out. I offer reasonable rates and can present both in person and online.