RingCentral

?? The future of business communications is evolving! Join us for an insightful webinar as we give you a sneak peek into the research found in our RingCentral Trends Report for 2025, "The State of AI in Business Communications," revealing the insights you need to stay ahead in the AI-driven communications landscape. Discover how you can leverage AI and these trends to drive innovation, efficiency, and growth for your business. ? Register for the webinar and let RingCentral help you navigate AI advancements to keep a competitive edge in business communications.?? https://lnkd.in/gZgNRSNm

When your team spans the globe, staying connected and compliant isn’t optional—it’s essential. Mastech Digital, a leading provider of digital-transformation IT services, needed a unified communications solution that could keep up with its rapid global growth while maintaining compliance for its large team in India. Enter Global RingEX. Click through to see how Mastech Digital streamlined operations and enhanced organizational efficiency with RingCentral: https://lnkd.in/g-8NyXZH.

RingCentral Bulgaria proudly received the Product of the Year Award at the Southeast Europe Innovation, Technology, and Sourcing Summit (SEE ITS)! This prestigious recognition celebrates outstanding contributions to the technology sector in Southeast Europe. We established a presence in Bulgaria just two years ago and are honored to be acknowledged among the region's industry leaders. This award reinforces the team's hard work, expertise, dedication, and commitment to innovation and excellence. Congratulations, team! https://lnkd.in/g26jyHPH

92% of professionals agree: AI call notes are a business game-changer. ?? With RingCentral AI Assistant, you can finally say goodbye to manual note-taking and hello to time saved! This AI-powered feature generates real-time call notes and summaries, giving you back valuable time to focus on connecting with clients and collaborating with your team. From solo consultants to global teams, this feature simplifies follow-ups, streamlines productivity, and keeps you in the flow. Why settle for less when you can lead the way? RingCentral AI Assistant is now included in all RingEX tiers at no additional cost! https://lnkd.in/g3GzsuKR.

Are you ready to level up your contact center efficiency? In an era where customer experience is a key differentiator, businesses are constantly seeking innovative tools to enhance their service delivery. RingCX's AI Quality Management makes it easy to automate and optimize agent coaching, streamline operations, and boost customer satisfaction. From the ability to review and score every call with AI to providing agents feedback on customer interactions in near real-time, and so much more, RingCX AI Quality Management automates what has traditionally been a time-intensive, manual process, making your operations faster and more efficient. Explore RingCX AI Quality Management: https://lnkd.in/gH_BfmdM.

Small Business Saturday is just around the corner—A day to celebrate the dreamers, the doers, and the community builders who keep our neighborhoods thriving. ?? But running a small business isn’t always glamorous. You’re juggling calls, emails, meetings, and more—on top of serving your customers. Sound familiar? That’s where RingCentral AI Assistant comes to help. Think of it as your behind-the-scenes teammate assisting you to: ? Never miss a detail with automatic call notes ? Capture every word with real-time transcripts ? Send polished, professional messages in a snap ? Stay on top of meetings with instant recaps ? Expand your reach with global customer connections Staying connected to and communicating with your customers and employees shouldn’t be the most challenging part of your day. Swipe to see how RingCentral AI Assistant can help you work smarter, not harder, and keep your small business moving forward ??

Women entrepreneurs are redefining the future of every industry with resilience, vision, and an unstoppable drive. This Women’s Entrepreneurship Day, RingCentral is proud to celebrate these trailblazers who continue to inspire and pave the way for the next generation of leaders. Their courage and innovation are reshaping what’s possible in business. Our Chief Innovation Officer & CMO, Kira Makagon, shares how women entrepreneurs are making an impact. ??

Salesforce CRM + RingCX = The dream team your customer experience has been waiting for. ?? RingCX seamlessly integrates with your Salesforce CRM, giving agents a single interface for all interactions. This powerful omnichannel CRM integration enhances your agent and customer experiences by: ? Simplifying agent workflows with an all-in-one platform? ? Boosting efficiency and productivity ? Empowering agents to focus on delivering outstanding CX? See how RingCentral and Salesforce work together to take CX to the next level: https://lnkd.in/gZDNDYzM.

RingCentral and Microsoft Teams have long been a powerful duo. ?? And now, RingCentral for Microsoft Teams embedded app users will get even more from the integration with the release of RingCentral AI Assistant for Microsoft Teams! After each call, RingCentral AI Assistant provides a comprehensive, AI-generated summary of the conversation. These polished recaps are easily accessible for future reference and can be shared with your conversation partners, ensuring everyone is aligned on what was discussed and what needs to happen next. And the best part? It’s all seamlessly integrated into Teams, enabling you to get these AI-powered insights without app switching. Elevate our Microsoft Teams experience: https://lnkd.in/g_fE7vRp

Thanks to AI, endless call reviews are a thing of the past for quality managers. Jim Dvorkin, RingCentral’s SVP of Customer Experience Products, explains how RingCX's AI-powered coaching insights are changing the game for contact center supervisors and quality managers. By automatically analyzing customer interactions, these tools instantly identify knowledge gaps and create actionable agent development plans, with no time-consuming manual review process needed. Find out why it’s essential for CX teams to leverage a contact center platform like RingCX that offers deep insights: https://lnkd.in/gMGEfcQN.