RingCentral

Missed customer calls = missed opportunities. It doesn’t have to be this way. ? Meet RingCentral AI Receptionist (AIR), an AI phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place. ?? Think of RingCentral AIR as your always-on, AI-powered digital employee. Built directly into your existing RingCentral business phone system, RingCentral AIR makes setting up an AI receptionist effortless—easy to deploy, simple to use, with no IT setup. It empowers businesses of all sizes, from local SMBs to fast-growing enterprises, to automate customer interactions. Key features include: ? Resolves routine customer inquiries ? Scalable for multiple locations or departments ? Intelligent call routing ? SMS confirmations ? Call transcripts and analytics And more! With RingCentral AIR, the future is calling—and this time, no call will go unanswered. https://lnkd.in/gjKBucpz

Cheers to 10 years of partnership with BT Group! ??

?? That's a wrap on Enterprise Connect 2025—this was one for the books! From AI innovations to insightful conversations on the future of business communications, this year’s event showcased how technology is redefining the way we connect, collaborate, and serve customers. Here are our top 3 takeaways from the show: ?? AI's Role in Contact Centers: AI is transforming CX by automating routine tasks, delivering real-time insights, optimizing workflows, boosting efficiencies, creating more personalized interactions, and enhancing customer satisfaction and loyalty overall. ?? Agentic AI in Business Communications AI is evolving beyond assistance, enabling systems to autonomously analyze, adapt, and act—creating intelligent, connected, and effortless experiences. ?? Voice Data = Ultimate Customer Intelligence Voice data is the key to deeper customer insights and smarter business decisions. Organizations that harness this data can turn insights into action, driving real, measurable value. At RingCentral, we're building a solid foundation for an agentic AI future—a future where intelligent digital agents and human expertise combine to achieve what neither can accomplish alone. A big thank you to our team, current and prospective customers, analysts, partners, and everyone who stopped by our booth to see first-hand our latest AI innovations and explore the future of business communications. We can't wait to do it again next year! ??

Kicking off the mainstage at Enterprise Connect this morning, our President & COO, Kira Makagon, delivered a powerful keynote on how we’re laying the foundation for an agentic AI future, followed by dynamic demos from SVP of Global Technical Solutions & Innovation, Amir Hameed, and VP of Product Marketing, John Finch. When it comes to your business, every moment matters. Every call, every text, every meeting, every customer interaction…matters! That’s why we’re putting AI into every phase of the customer conversation journey—before, during, and after interactions. ? Each AI-driven touchpoint works seamlessly together to create an intelligent, connected, and effortless experience from start to finish. If you missed the action, we demonstrated the powerful uses of: ?? RingCentral AI Receptionist (AIR) ?? RingCX AI Interaction Analytics We’re helping businesses harness the voice of their customers in ways that drive real, tangible value—turning conversations into insights and insights into action.

1 hour until President & COO Kira Makagon takes the keynote stage at #EnterpriseConnect! ??

The final full day of #EnterpriseConnect is here, and we’re going out with a BANG! ?? Today’s lineup is packed with expert-led sessions on AI in business communications and two customer spotlight sessions sharing their migration journeys and how they are unlocking real ROI with GenAI. And to top it off, RingCentral President & COO Kira Makagon takes the keynote stage at 10 AM ET to explore voice AI and how our AI innovations turn every conversation into intelligent, connected, and effortless experiences so you can focus on what truly matters most—creating meaningful connections. ? We saved the best for last!

Day 2 of #EnterpriseConnect was amazing, but the best is yet to come, and we've saved the best for last! Tomorrow, RingCentral President & COO Kira Makagon takes the keynote stage to dive into the power of voice AI, RingCentral AI Receptionist (AIR), and our AI innovations that are transforming and redefining customer experiences. AI is rewriting the rules of business communications, and RingCentral is at the forefront of this shift, bringing AI-powered solutions that go beyond simple assistance to truly transformative automation. Haven’t explored RingCentral AIR yet? Tomorrow is your last chance to see our AI Phone Agent in person! ?? See you at the keynote and booth 307!

AI is transforming business communications, and voice data is at the center of it all. ??? Tomorrow at #EnterpriseConnect, RingCentral President and COO Kira Makagon will explore how companies can turn their conversations into powerful, AI-driven insights that increase efficiencies and unlock better customer experiences and business outcomes. ? Don’t miss her keynote at 10 AM ET!?

Welcome to our Enterprise Connect booth! This is where all the AI magic happens! ? Industry powerhouse, 2x best-selling author, and WFM expert Juanita Coley stopped by our #EnterpriseConnect booth to take you on an exclusive tour with the one and only Amir Hameed! See firsthand how RingCentral is transforming business communications with our latest AI innovations. ?? Want to experience it for yourself? Stop by booth 307 and discover what’s next in AI and the future of work!

Congratulations to two of our incredible customers, Renee Doersch, Senior UC Manager at alphabroder, and Eric Brosius, VP of Technology Services at Sun River Health, for receiving prestigious awards at #EnterpriseConnect! ???? ?? Renee was honored with the Women in Communications Spotlight Award for her outstanding leadership and dedication to empowering others. A true role model, she exemplifies what it means to be a woman in technology—leading with passion, integrity, and a commitment to empowering others along the way. ?? Eric received the IT Hero Award for his relentless drive for innovation and excellence in patient and employee experiences. Under his leadership, Sun River Health’s 50+ locations and 2,000 employees benefit from cutting-edge technology and strategic decision-making. His efforts have also contributed to an impressive 97% call answer rate across 1 million calls annually! Join us in congratulating these two incredible individuals on their achievements and awards!?