Upland RightAnswers

#KMWorld2024 – What an Amazing Event! A HUGE thank you to everyone who stopped by the Upland RightAnswers and Upland BA Insight booth—we loved meeting you and seeing all those wonderful smiles! ???? If we missed you at the event, no worries! Feel free to send me a DM, and I’d be happy to connect you with our team. A special shoutout to Sean Coleman, Mitch Pursell, Chris Pecce and Dennis Hiel for leading the way. It’s always an honor to learn from the best! Looking forward to continuing the conversations and staying connected!

Thank you to everyone who attended Sean Coleman's keynote at #KMWorld2024 on the importance of protecting your KM investment and a value-driven approach to AI! What a great way to kick off the final day of the show. Missed us? Don't worry! You can always request a meeting with the RightAnswers team at https://ow.ly/gycW50UbZH2

Wow, you loved the household essentials kits! What do you think of our spectacular team behind the tablecloths? Make sure you stop by booth 109 before 4:00pm ET today to talk with any of the friendly faces at Upland RightAnswers and Upland BA Insight ? #KMWorld2024

And we're off! The showfloor at #KMWorld2024 is now open! Stop by booth 109 today and tomorrow to snag a handy household essentials kit to take home with you just in time for Thanksgiving ??

Today is the day! #KMWorld2024 kicks off tonight with a welcome reception! Will we see you there? ??

Just one week from today, catch Sean Coleman's keynote session at #KMWorld2024! Get actionable insights to navigate the next phase of KM with confidence. Join us to learn: ??? how to separate AI fact from fiction ??? how to identify AI opportunities that actually complement your existing KM ecosystem ??? how to implement a measured, value-driven approach to AI adoption

Next week, the RightAnswers team partners with Upland BA Insight on the ground in D.C. for #KMWorld2024! Be sure to check in here to see what we're up to throughout the week ??

Agent retention, training, first contact resolution... the list goes on and on when it comes to managing your contact center and customer service teams. But it doesn't need to be an impossible task. Stop by booth 109 at #KMWorld2024 to learn how KCS v6 verified RightAnswers is the knowledge management tool to support your agents. Interested in scheduling dedicated time with one of our fabulous team members? Request a meeting! ?? https://ow.ly/nimg50TWMrE

The holiday season presents its own set of challenges for contact centers, but there are many that stick around all year long. Special thank you to Denis Francoeur, Ian Habinski, Nicki Collins, and Nahed Ahmed for sharing their insights with us!

KMWorld is right around the corner and we're thrilled to be diamond sponsors! ?? Stop by Booth 109 to meet with us and our friends at Upland BA Insight! Schedule a meeting to secure dedicated time with one of our friendly, knowledgeable team members during the conference ?? https://ow.ly/Lrc650TWLxY