?? Big sales bring big challenges—are you ready for the post-Black Friday returns wave? ?? ?? Returns aren’t just a holiday inconvenience; they can drain your inventory, labor, and resources. But with the right strategies, returns can turn into opportunities for customer loyalty and efficiency. ?? Check out this post to learn how you can: ? Analyze return patterns to reduce volume. ? Train teams to manage the rush. ? Automate with a Returns Management System for seamless processing. This Black Friday, don’t just survive the rush—thrive with ReverseLogix. ?? ?? https://lnkd.in/ddmE95vF #returnsmanagement #reverselogistics #blackfriday2024 #ecommerce
ReverseLogix
软件开发
Burlingame,California 5,060 位关注者
The only end-to-end, centralized, fully integrated returns management system for retail, ecommerce, manufacturers & 3PLs
关于我们
ReverseLogix is the only end-to-end, fully integrated returns management system (RMS) built specifically for retail, e-commerce, manufacturing, and 3PL organizations. Whether B2B, B2C or hybrid, the ReverseLogix platform facilitates, manages and reports on the entire returns lifecycle. Organizations that rely on ReverseLogix deliver a vastly superior customer returns experience, save employee time with faster workflows, and increase profits with 360? insight into returns data. What else makes us unique? -- A robust policy and rules engine can be configured to a brand’s specific policies, claims rules, vendor entitlements and approval hierarchies. Workflows and rules can be easily changed to accommodate new requirements. -- A branded, intuitive portal for B2C or B2B customers to initiate returns, check status and receive notifications throughout the returns process. -- Highly configurable returns processing module with intuitive, guided workflows for receiving, inspecting, and grading product returns. -- Quick implementations of 4-6 weeks and quick adoption, so customers start saving money fast. Users rarely require post-launch training, even when on-boarding new or seasonal employees. -- Business intelligence that centralizes returns data from many supply chain solutions. Finally, organizations have total visibility into the lifecycle of their returns for optimized management. Organizations leveraging ReverseLogix have seen net profits increase up to 5% and customer satisfaction rates increase 15-25%.
- 网站
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https://www.reverselogix.com
ReverseLogix的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Burlingame,California
- 类型
- 私人持股
- 创立
- 2014
- 领域
- Dynamic System Routing、Return & Repair Management、Warranty Check、Multipartner Integration、Analytics、Mobile App Integration、reverse logistics、reverse supply chain和returns processing
产品
Returns Management System (RMS)
订单管理软件
Our Reverse Logistics Portal is a one-stop shop for your customers to register products, initiate support requests, print necessary shipping labels, and track the status of returns and repairs. We also provide a comprehensive Return Avoidance solution to guide your customers through troubleshooting steps in an attempt to prevent a return from ever being initiated. The steps and decision points are all developed and controlled by you through our administration panel.
地点
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主要
1200 Howard Ave St. 201
US,California,Burlingame,94010
ReverseLogix员工
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Benjamin Gordon
Managing Partner and CEO, Cambridge Capital and BGSA. Leading advisor and investor to supply chain and tech companies.
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Gaurav Saran
Founder & CEO at ReverseLogix | Market Leading Reverse Logistics Software
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krishna sanjeeviah
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Chuck Fuerst
Chief Commercial Officer (CCO) | Marketing Management and Innovation
动态
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?? The holiday rush is almost here! Is your returns process ready to handle the peak season surge? Don’t let inefficiencies hold you back. Use our Peak Season Checklist for Holiday Returns Management to streamline your workflow, delight customers, and stay ahead of the game. ?? Download now and make this holiday season your smoothest yet! https://lnkd.in/dWkjV_Fk #returnsmanagement #holidayseason #ecommerce #supplychain?#reverselogix
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?? Proud to share insights from our CEO Gaurav Saran in Retail Today Executive Roundtable on how AI is revolutionizing sustainable returns management. ???? ?? Learn how AI-driven analytics are helping retailers reduce their environmental footprint while optimizing operations. From real-time inventory tracking to smarter disposition decisions, we're helping businesses build a more sustainable future in retail. ?? ?? Read the full article here: https://lnkd.in/eNzudtkW #reverselogix #returnsmanagement #supplychain #customerloyalty ???
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?? As costs rise and sustainability becomes a priority, recommerce—resale, rental, and refurbishment of products—is booming. ?? This shift not only reduces waste but opens new revenue streams by extending product lifecycles. From fashion to electronics, businesses and consumers alike are benefiting from a circular economy approach. ?? In our latest blog, we break down the top recommerce models, their impact on reducing waste, and how they can cut costs for companies and consumers alike. Discover how the recommerce market is expected to grow and why it’s an essential part of a sustainable future. ?? Dive into the blog for a closer look at the recommerce economy! https://lnkd.in/dyXyczkF #Recommerce #CircularEconomy #Sustainability #ProductLifecycle #ReduceWaste #ReverseLogix
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?? We are proud to share some exciting news! ?? ReverseLogix has been named to The Software Report's List of Top 100 Software Companies of 2024! ?? ?? We're transforming how businesses handle returns with our end-to-end platform, helping tackle what's now a trillion-dollar challenge in the US. Our all-in-one RMS platform continues to revolutionize how retail, eCommerce, and manufacturing businesses manage their reverse supply chain operations – from initial return requests to repair management and recommerce ??. ?? Big thanks to our amazing customers who inspire us to keep pushing boundaries in returns management technology! ?? Read more https://lnkd.in/dpRgwUBx #?? #returnsmanagement #supplychain #top100companies #reverselogix ??
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Returns can be a huge headache for retail businesses today. But what if you could turn those returns into exchanges — and boost your bottom line? Check out this blog post that dives into 8 game-changing strategies to help your business reduce the cost of returns, improve customer satisfaction, and even increase sales. From offering free shipping on exchanges to exclusive discounts, these approaches are designed to keep your customers happy while protecting your profits. Ready to transform your returns process? Check out the full guide now! https://hubs.li/Q02YWc1M0 #returnsmanagement #customersatisfaction #ecommerce #retail #strategy #reverselogix
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?? When customers don’t get their orders on time, your brand’s reputation is on the line ??. For businesses today, managing orders accurately and efficiently isn’t a ‘nice-to-have’—it’s a must. ? A robust order management system helps prevent stockouts, reduces errors, and makes returns a breeze, setting the foundation for a reliable, scalable customer experience. ??? Check out why order management is critical for driving growth and satisfaction at every step: https://lnkd.in/dis9RvXx #ordermanagement #customerexperience #reverselogistics??#reverselogix
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E-commerce returns have become a critical operational challenge for online retailers. ???? Effectively managing the reverse logistics process is crucial, but it requires closely monitoring the right returns metrics. Our latest article dives into 7 key returns metrics to track, including: ?? Returns Rate ?? Return Reason Analysis ?? Return Processing Time ?? Refund & Exchange Rates ?? Reverse Logistics Costs ?? Customer Loyalty & Satisfaction ?? Inventory Recovery Rate Mastering these metrics can help you reduce costs, enhance customer experience, and gain a competitive edge in e-commerce. ?? ?? Read the full article to learn how to put these metrics to work for your business: https://hubs.li/Q02YwH0-0 #Ecommerce #ReturnsManagement #ReverseLogistics #Reverselogix
E-commerce Returns Metrics to Track for Successful Returns
reverselogix.com
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?? The hard truth? You can’t avoid returns completely – but you can transform how you handle them! ?? Here’s what smart retailers know: Perfect products still get returned ? Detailed descriptions alone won't stop returns ? Over-strict policies hurt customer trust ? Modern shopping = complex return reasons ? Data-driven prevention > blanket avoidance Stop fighting returns. Start perfecting your returns strategy with smart prevention tactics that keep customers coming back. Read more: https://hubs.li/Q02YcTF90 #ecommerce #customerexperience #reverselogistics #reverselogix
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In the Q3 Executive Roundtable from RetailToday, Chuck Fuerst, our Chief Commercial Officer at ReverseLogix, shares insights on how retailers can elevate both efficiency and customer satisfaction using AI-powered returns solutions. From predictive analytics to dynamic return routing, these tools are helping retailers cut down return rates while providing a seamless experience. Check out Chuck's full feature below to see how AI is reshaping returns management! https://hubs.li/Q02Y4-GP0 #retail #returnsmanagement #ai #logistics #reverselogix