ReturnQueen

Happy International Women’s Day! Today we honor the incredible women who make ReturnQueen what it is, from our hardworking team to our amazing customers and every woman out there juggling a million things. We see you, we appreciate you, and we are here to make life just a little easier. ??? #IWD

We're excited to announce ReturnQueen is officially back in Beantown, and we’re ready to knock returns out of the park! No more strikeouts with lost receipts. last-minute post office runs or even worse, missing your return deadline! Just schedule a pickup, and we’ll handle the rest. For all of your online orders that didn’t quite hit a home run, we make returns effortless so you can enjoy more shopping throughout Boston and beyond! Tag a friend who needs a return concierge, because hassle-free returns are always a grand slam! #ReturnQueen #Fenway #Boston #reverselogistics #retail #shopping #lastmile

We are pleased to welcome Kevin Morris to our team, as Head of Operations. ?? ?? In his role, Kevin will lead operational strategy and execution, focusing on optimizing logistics, enhancing customer experience, and scaling the company's growth. Kevin brings extensive experience in operations, supply chain management, and business development. He previously served as Vice President of Operations at iRecommerce, where he was responsible for end to end returns management, remanufacturing, recycling, and multi-channel resale / re-commerce operations and leadership for a multi-site Reverse Logistics Supply Chain provider servicing retailers, manufacturers, and resellers nationwide. Prior to that, he served as Regional Director of Operations at Amazon, where he led multiple innovation efforts across a broad group of teams helping expand the Prime Now Service and Amazon Flex delivery network across the globe. His leadership will be instrumental as we continue to expand our seamless and customer-friendly return solutions and revolutionize the overall shopping experience. “We are thrilled to welcome Kevin to the ReturnQueen team. His operational expertise and strategic mindset will be invaluable as we streamline and elevate our services. Kevin’s leadership will play a pivotal role in strengthening our infrastructure and delivering exceptional value to our customers and partners.” - Michael Katz, CEO #manifest #returnqueen #reverselogistics #retailshopping #ecommerce #logistics #finalmile #midmile #returnsmanagement #returnsolutions

We’re back, Austin! ?? Due to overwhelming demand, ReturnQueen is excited to announce our return to the Austin market, offering seamless doorstep return pickups once again! As we continue to expand, our mission remains the same - making returns hassle-free so you can focus on what matters most. Whether it’s fashion, electronics, or everyday purchases, we’ll pick up your returns right from your doorstep and handle the rest. We’re grateful for the incredible response and can’t wait to serve the Austin community once again. Know someone who could use a return concierge? Tag them below! ?? #ReturnsMadeEasy #ReturnQueen #AustinReturns #Ecommerce #CustomerConvenience #Return2ReturnQueen

We’re going to Manifest 2025 in Las Vegas!??? We can’t wait to connect with industry leaders and share how ReturnQueen is shaping the future of reverse logistics. Who else is attending? Let’s connect! #Manifest2025 #ManifestVegas

We are thrilled to announce the addition of Angela Blain as our new Head of Partnerships. Angela brings over two decades of experience in logistics partnerships, client engagement, and strategic growth from companies like Narvar, Pitney Bowes, DHL, USPS and FedEx. In her new role at ReturnQueen, she will help us redefine the returns landscape and significantly enhance the shopping experience nationwide. #returnqueen #homepickups #doorsteppickups #youshopwereturn #returns #reverselogistics #returnsfraud

With RETURNS BOOMING, so are the demands for return convenience! Imagine doorstep pick ups of your returns without having to box it all up? ?? Say goodbye to the packing, taping, labeling and dropping off your returns. ?? Say adios to the long lines at return desks or return hubs. ?? Just as we all fell in love with the convenience of home delivery shopping, now fall in love with home pickup returning! Are RETURNS really that significant? ???Returns in 2024 expected to amount to 17% of all merchandise sales, totaling?$890 billion in returned goods, according to The National Retail Federation. ???67% of shoppers say a negative return experience would discourage them from shopping with a retailer again, the NRF found. ???46% of consumers said they are returning goods multiple times a month in 2024 - a 29% jump from 2023, according to Optoro. ReturnQueen's simple app is just as easy as shopping- but reversed. 1. Have your shopped items organized with alerts of return deadlines. 2. Select your returns and add them to your return bag. 3. Schedule your return and get back to doing what matters to you most. Leave the rest to us. ?? Retailer's get their items back on their shelves much quicker. ??Shoppers get their refund in their pockets much faster. ??Shoppers shop more, now with confidence. ?? If you are an apartment complex, residency, or hotel and want to offer additional concierge amenities, ReturnQueen is for you! ?? If you are a college wanting to help ease res life, settle parent's fears, and soften the blow of college expenses, ReturnQueen is for you! ?? If you are a retailer and want repeat customers, providing shopping confidence, ReturnQueen is for you! ??If you are a shopper, who wants returning to be just as quick and easy as shopping, then ReturnQueen is for you!

We had a great time discussing transforming returns from a pain point to an opportunity today at GROW! ?? Thank you to everyone who attended.??

Can AI reduce reverse logistic costs????? We've teamed up with Onfleet to discuss! Check out the insights in our latest blog post and let us know your thoughts in the comments! #ReverseLogistics #AI #Innovation

Our incredible Product Designer, Iryna Osipa ????, is having a great time at #Config2024! Who else is here? Feel free to come say hi.???