Retention.com

I had the privilege of guiding Myung Sung Moving Meditation at the Retox Retreat, hosted by Retention.com—a truly special gathering of ECom leaders focused on growth, wellness, and meaningful connection. ? This experience was filled with shared wisdom, powerful energy, and moments of deep self-reflection. Thank you to RETENTION.COM for creating an inspiring event that nourishes the mind, body, and business. Every detail was designed to uplift and empower, from yoga sessions to thought-provoking discussions. It was an honor to be part of a lineup that included so many incredible speakers and leaders, each bringing unique insights to elevate our personal and professional journeys. Connecting with everyone and sharing this practice was a reminder of how essential it is to find balance and cultivate peace within ourselves and our communities. I am grateful for the opportunity to share this ancient wisdom and create lasting bonds. ????♀????? Here’s to more moments of growth, wellness, and collective inspiration. ??? #MyungSung #MovingMeditation #Wisdom #Connection #retoxevent #businessleaders JBK Wellness Labs, Baron Davis, Marcus Murphy, NP Digital, Felice Chan, Paul Street

2 weeks ago at Retention.com we held our 3rd (and best yet) Retox Retreat. A big theme amongst the crowd was customer retention and how brands are using different methods of engagement and loyalty to drive shoppers to become repeat buyers. I met some of the smartest people in e-com! People like Merisa Cano who heads up marketing at Splendies. We dove into her 2025 customer retention plans and how Splendies keeps their loyal subscribers excited each month with surprise designs and fresh styles...

We spent 100s of 1000s in large trade shows trying to get into our target accounts in the last 2 years. Here’s what I learned about big conferences vs planning our own: It’s WILD to me that… Big conferences are overhyped, massive time-sucks. They’re boring, awkward, and generate little to no ROI. Why? Because real connections are NOT made in awkward, forced situations. Beyond the exhaustion and my poor eyesight making it impossible to read badges to know who I should speak with, it’s just an awful environment overall. There’s just too much going on — - Big lines for literally anything - Information overload from panels that are generic and not relevant to everyone - “Networking” opportunities that are really just a mish-mash of awkward conversations - Vendors trying to follow you around This is not how I envision making real connections or getting to know anyone on a personal level. That’s why we created Retox Retreat. This is where real connections meet relaxation—no stuffiness, no awkwardness. It’s where relationships flourish effortlessly. Imagine getting an IV drip or a massage next to someone from a brand that inspires you. We’ve done it 3 times in a row and it keeps getting better. We rent out a mansion and pack all the rooms with different wellness experiences: - Breath work - Cold plunge - IV Drips - B12 injections - Yoga - Sound healing And a steady flow of panels from top leaders. A huge thank you to these legends who took the time to join our panel: Neil Patel –Co-Founder, NP Digital and marketing legend Scott Lloyd - Director of Growth, SKIMS Nicole Hatley - Global content strategy lead, Skechers Devon Lévesque – Co-founder, Promix Nutrition Elizabeth Ahern - CMO (former), Chamberlain Coffee Dr. Jason Wersland – Founder of Therabody Maria Medina - VP eCommerce & Digital, Faherty Brand Caitlin Coble Choate, CMO, Boatsetter Ron 'Boss' Everline – CEO, Just Train Productions & VP, HartBeat Ventures Baron Davis – 2x NBA All-Star & Founder, Business Inside the Game (BIG) Matt Barnes, NBA Champion & CEO of All the Smoke Productions Robert Roman – Co-founder, HartBeat Ventures Kimberly Carney - Founder & CEO, The Wires Aaron Paul - Co-founder, Paul Street Marcus Murphy - CEO, Hot Juice Studios Diana Ross - Co-founder, CRO, Retention.com Retox Retreat is an invite-only event. It is curated and intimate. You get personalized interactions and the chance to connect with industry leaders in an authentic, memorable way. It’s been a success each time we do it! Here are the results: 400+ RSVPs 250+ brand professionals in attendance 160+ from our ICP $13B+ in combined annual revenue in attendance We’re investing in our community even more in 2025. DTC is ever-changing, what made sense a few months ago, doesn’t anymore. And with it, we and our GTM playbook is evolving too. Cheers to making meaningful relationships and real connections. In 2025 and beyond…

Is your brand ready to MAXIMIZE revenue for Black Friday and Cyber Monday? It’s the biggest shopping season of the year, and you have traffic flooding your site and carts getting filled. But then… boom. They leave. They’re gone. And you have no idea who they are. Sound familiar? Join the club. But here’s the good news: there is a way to fix this. And it isn’t what you think. Instead of throwing more money at ads, which only leads to even more traffic that doesn’t convert, you need to focus on maximizing revenue from the visitors who are already on your site. Right now, you might only be identifying about 15% of those customers. That means a staggering 85% of returning customers or potential subscribers are just slipping away. This is why tools like Retention.com are essential for bringing in additional revenue. Implementing a retention strategy could mean the difference between an average year and an extraordinary one. Let’s make this holiday season your best one yet!

Retention.com, Panelists, Sponsors & Invitees, B R A V O!?? Cheers to another epic event! What you’ve tapped into invigorates inightful discussions & meaningful connections with a trajectory of ongoing partnerships & results: #RETOXRetreat.com Retention.com, Diana Ross, Kyle Standaert thank you for inviting us! Had a blast at such a zen & productive event! MasonHub, Kristen Kurihara, Abby Justinger your event sponsorship & warm welcoming getting us settled mansion-style gives all the feels! #3PL With gratitude, ??Candice M. M. #Beauty #Wellness #BeautyIndustry Hustle & Blush Inc Latinas in Beauty Latinas in Tech #LATechWeek #Retox????♀???????

The 3rd Retox Retreat was off the charts! We couldn’t be more grateful for everyone who showed up and made it an unforgettable experience! From powerful insights and wellness activations to connections that just clicked, this was the ultimate event for our eCommerce community. We dove deep into fresh ideas, tackled challenges head-on, and walked away with actionable strategies to elevate our businesses to the next level. We even had RSVPs rolling in after the doors opened—now that’s UNBELIEVABLE! If you missed it… well, let’s just say you missed out BIG time! Want to hear from the legends? Check out what Ron 'Boss' Everline, Freya Seeger, Lauren Bergeman, and Martha Cruz had to say about the event. Huge thank you to our incredible sponsors Aspire, Tapcart, VITAHUSTLE, Promix Nutrition, Just Train Productions, Business Inside the Game (BIG), Keynes Digital, Okendo, LaRue, Nostra AI and MasonHub for helping us create such a memorable day. This isn’t the end for Retention.com events—get ready for even more magic, and be sure to mark your calendars so you don’t miss out next time. We’re already counting down to 2025. See you there? ?? P.S. If you couldn’t make it to the event, DM me! I’d love to connect and explore how we can work together. More updates coming soon, so stay tuned!

Have you heard of the RETOX RETREAT? Thanks to Retention.com every year they put on on a powerful #retoxretreat to boost your brain, body and business and we’re happy to be their sponsor for the third year in a row - big things coming! Learn more at retoxretreat.com

When Kyle Standaert asked me to put a panel together for Retox Retreat back in June, I invited my dear friends Baron Davis, Ron 'Boss' Everline and Shadi Bakour for a conversation on meaningful partnerships. Fast forward to today, we’re back and we’re bigger!! Ron 'Boss' Everline and Baron Davis are 2 of the most value driven individuals I know, and they wanted to bring the entire might of their network, community and partners to the event. Tomorrow, we’re running back Retox Retreat in Bel Air with special guests and dear friends like Neil Patel, Robert Roman, Ariel Stoddard, Devon Lévesque, Dr. Jason Wersland, Nicole Hatley, Marcus Murphy and more. I will also be leading a conversation with Ron 'Boss' Everline, Devon Lévesque and Matt Barnes on doing HARD things, and we’re going deeep. It is going to be a purposeful day, and I can’t wait. DM if you are in LA and want an invite for tomorrow ?? Kyle Standaert Diana Ross Patrick Cleary Paul Street Retention.com

Keynes Digital is a proud partner and sponsor with Retention.com to host #RetoxRetreat on October 30th in West Hollywood, CA. Both Willy Green and myself couldn’t be more excited to represent the best performance CTV advertising partner for brands direct. This gathering of some of the brightest minds in #ecommerce #marketing and #DTC brings like minded professionals and some industry partners to network and retreat in a #corporatewellness environment before the madness of the holiday season begins. #DTCbrands #CorporateWellness #EcommerceBrands #keynesdigital #CTV #CTVadvertising #PerformanceTV #performancemarketing #growthmarketing #partnerships #streamingtv #streamingads #SiliconBeach #paidmedia #awarenessmedia #brandresponse #wellnessretreat

Excited to be a part of the most "All Star" studded DTC event in the history of DTC events... Fair play to Kyle Standaert, Marcus Murphy, Aaron Paul and everyone involved - over 300 top quality folks from some of my favorite brands coming together in a ridiculous BelAir home to hang out, share insights and focus on Wellness coming into the crazy few weeks ahead. It's going to be fun! Paul Street, Retention.com