renewtrak

Revenue leaders want their teams to work strategically, but to do so they need to be armed with the right tools. Last week we met with an incredible CS team who do everything from onboarding, implementation, training, renewals and are expected to upsell and cross sell!?Yet, they are also bogged down in emails and reporting. Forrester has reported that incorporating elements of automation and Ai into processes can drive up to a 30% increase in renewal rates.?Our?own data supports this. What are you doing in #SaaS #renewals to work smarter?

Heading into the weekend with a great customer success story??? ? Let’s talk about a KPI that is at the heartbeat of an organization: ????-???????? ?????????????? ??????????. Have you felt the sting of last minute scrambling to get renewals done on time, watched them be late, or worse, seen the renewal slip through the cracks? ???? ??????????'?? ???????? ???? ???? ???????? ??????. ? Reviewing metrics with one of our customers yesterday, and they reported that renewals processed through our platform are on average renewed 15 days early, and in some cases up to 22 days! Prior to Renewtrak the average was 1 day, plus a huge manual lift to achieve it.? ? CS team in this case felt huge relief knowing customers were locked away and gave them time to breathe and focus on strategic growth. ? Are you ready to drive improved On-time Renewal Rates across your organization? With AI and Automation, let Renewtrak show you how.?Drop a comment ?? #saas #renewals #customersuccess

Update on: The Future of Customer Renewal Engagement ?? Renewals drive growth, but friction in communication with customers can hurt retention and impact your bottom line. That's why we're excited to introduce Message Hub! A proactive, real-time communication tool from Renewtrak. Message Hub simplifies engagement, resolves customer questions instantly, and reduces churn by strengthening relationships at every renewal touchpoint. With message hub, your team can: ? Instantly Address Customer Concerns ? Proactively Prevent Churn ? Build Stronger, Trust-based Relationships Watch our quick demo to see Message Hub in action and discover how seamless, frictionless communication can transform your renewals process. https://lnkd.in/geixUkRG #Renewtrak #Renewals #CustomerSuccess #Retention #SaaS #Growth

Some great insights from our CEO! Check it out ??

We're #hiring! Our team is looking for a Marketing Specialist in the SaaS industry who's passionate about renewals and delivering amazing customer experiences ? ? ? ? ? If you're interested, check out our job post below ?? If you know a marketing genius who might be a fit, tag them in the comments ?? https://lnkd.in/gC_d-22a

?? Sales Teams: Are You Ready for the Renewal Shift? ?? As companies tighten budgets, we’re seeing a clear trend here are Renewtrak: renewal management is moving to sales. While this creates new opportunities, it also comes with challenges. So, how can sales teams improve renewal sales outcomes? ? Adopt a customer centric approach ? Leverage data for insights ? Invest in training ? Segment renewals ? Set clear ownership ? Reduce customer friction ? Scale using automation ? Choose the right tools Can you think of anything else? ?? let us know below ?? #renewals #automation #saas #sales

In today’s tough economic climate, customer success teams have been hit hard, with a 53% reduction between 2021 and 2023. As companies cut costs, we’re seeing a clear trend amongst customers: renewal management is moving to sales. While sales teams are stepping in to fill the gap, managing renewals effectively and at scale requires the right strategy and tools. In our latest guide, we explore: ? Why renewals are shifting to sales amid economic challenges ? Challenges Sales Teams Face in Managing Renewals ? How Sales Teams Can Improve Renewal Sales Outcomes ? Choosing the Right Renewal Tools To Support Sales If your team is feeling the impact of this shift, this guide is for you: ?? https://shorturl.at/fHmNQ #renewals #sales #salesops #customersuccess #cro #saas #xaas

?? Stop Losing Revenue to Missed Renewals! Manual processes, slow follow-ups, and complex checkouts are costing businesses millions in lost renewals. But it doesn’t have to be this way. Renewtrak automates and optimizes renewals—so you can boost retention, increase revenue, and free up your sales team for what matters most. ?? Watch how it works here: https://lnkd.in/gRYTuztV #renewals #cs #customersuccess #renewtrak #salesops #xaas #saas

Feeling overwhelmed with scattered renewal communications? ??♂??? Between buried emails, lost threads, and changing POCs, managing renewals can feel overwhelming. ?? With our centralized Message Hub, everything is organized in one place—making it easier for your team and customers to stay informed and connected. #Renewals #Saas #xaas #CustomerSuccess #salesops #renewtrak

?? Attention Subscription Businesses! ?? With stricter rules taking effect in July in California - that many states will likely follow- compliance is critical. From clear disclosures to easy cancellations, here’s a quick checklist to help you prepare—and how renewtrak can simplify the process and make it less time consuming. #Compliance #AutoRenewals #Subscription #saas #autorenew #renewtrak