Relay Network

At Relay, engagement is in our DNA. That's why we've created the Business Feed Platform, a new channel designed to increase engagement and drive results. If you are new here, check out the video below to learn more about how and why we do what we do. #customerengagement #mobileengagement #feedtechnology

We're excited to attend the 2025 Consumer Bankers Association Live event from March 17-19 in Orlando, FL! Meet our team at Booth 24 to learn more about how our clients are using our channel to drive account primacy, increase account funding, and improve customer satisfaction! #CBALive2025 #LevelUp #CustomerEngagement #Primacy

We're excited to attend RISE National next week in San Antonio, TX! Our Relay team, Leann Brunner, Vanessa Robson, and Patrick St. George are looking forward to connecting with leaders in the healthcare space and dive deeper into trends like risk adjustment and quality enhancement as well as member experience and social determinants of health. Meet us at Booth 729 to learn more about how we reach and engage with the Medicare Advantage population! #RISENational #MedicareAdvantage #memberengagement #memberexperience

Yesterday concluded our first ever Relay Rally, a collaborative and productive full team off-site in Atlantic City, NJ. Colleagues from across the country came together with the purpose to?inspire, inform, and connect. Over the past three days, we were?inspired?by our clients and our team to pursue greatness in 2025,?informed?by our leadership team and department heads about our vision, strategy, and goals, and most importantly?connected?with one another in person as an entire organization. We're grateful for this incredible opportunity and thank our leadership team for their guidance and support! Shout out to our planning committee for putting together an unforgettable event. Check out some of the highlights here!

We're excited to attend #ViVE2025 in Nashville from February 16-19! Looking forward to connecting with industry peers and leaders in the digital health space and learning about key initiatives across provider and payer organizations. If you are planning to attend, reach out to our Relay team: Alex Andersen, Leann Brunner, and Charles Delany #ViVE2025 #digitalhealth #memberengagement #patientengagement

?? Boosting member and patient satisfaction is key to acing CAHPS surveys! So, how can payers and providers maintain a stronger pulse on member sentiment ahead of the official CAHPS surveys? Check out our blog post where you will learn more about CAHPS and discover actionable strategies to enhance your healthcare service and improve member satisfaction. From personalized communication to administering pre-CAHPS surveys, these tips can transform your member experience. https://hubs.li/Q035G0P10 #CAHPS #membersatisfaction #memberexperience #digitalcommunication

Vanessa Robson represented Relay as a panelist during the 8th Annual Medicare Advantage Leadership Innovations Forum this past week. We were thrilled to be a part of the discussion, "Real World Product, Service & Technology Innovations to Streamline Operations, Reduce Costs & Improve Quality," which proved to be highly valuable for attendees looking to leverage technology and innovation more effectively for the growing Medicare Advantage market! #MedAdv2025 #MedicareAdvantage #digitalhealth #memberengagement #memberexperience

HEDIS measures are evolving, and staying ahead is crucial for payers and providers aiming to deliver high quality care and meet compliance standards. Our latest blog dives into the key changes for 2025 and offers insights to help your organization: ? Understand the latest updates to HEDIS measures ? Identify opportunities to improve care quality and close care gaps ? Actionable strategies to help drive HEDIS score improvement ?? Start 2025 strong by understanding what’s changed and how you can make meaningful improvements for your organization and for your members and patients. ?? Read the blog here: https://hubs.li/Q033zSMN0 #HEDIS2025 #HealthcareInnovation #QualityImprovement #DigitalCommunication

We're excited to have Vanessa Robson represent Relay during this insightful panel discussion at the Medicare Advantage Leadership Innovations Forum tomorrow in San Diego, CA. ?? This session is a must-see if you are attending the event and want learn more about digital health programs and the transformational impact they are making with the Medicare Advantage population! #MedAdv2025 #MedicareAdvantage #digitalhealth #memberengagement #memberexperience

We're excited for our first event of the year! Let us know if you are attending the 8th Annual Medicare Advantage Leadership Innovations Forum next week. And check out Relay's own, Vanessa Robson, on the Day 1 speaking agenda! ??? https://hubs.li/Q032SZ5c0