Reef.ai

How do you 'score' your customers? Brent Grimes, CEO of Reef.ai, joined the Unchurned team to talk about how his CSMs maximize their customer scoring so each customer has a value-packed lifecycle. Just about every sentence in this episode was a golden nugget for any CSM team! Watch and Listen to the Full Episode ?? YouTube: https://lnkd.in/g9tYgWqY Spotify: https://lnkd.in/gSjnR9jK Apple: https://lnkd.in/gf2GwS8d #customersuccess #customeroutcomes #updateai

?????? I'm really excited to welcome Christine Pelky to the Reef.ai Customer team! Christine joins us with her wealth of experience in Q2C product management, RevOps, and data analytics from ZoomInfo, Salesforce, Slalom Consulting, and IBM. In her role, she will be a key leader in customer engagements, helping our customers realize the full value of the Reef platform. I'm excited to see Christine's passion for solving complex problems and leveraging data to optimize outcomes up-level how we engage with our customers to drive revenue outcomes with machine learning. ???Welcome Christine!!! #CorallitesUnite ???

Excited to announce AEP Hawaii's 2 year strategic partnership with the brilliant team at Reef.ai as we build and scale their SaaS startup in Hawaii and beyond? Over the next 24 months, AEP will operate as Reef's technical recruiting arm with the purpose and intention of growing Hawaii's tech ecosystem through talent. Reef's CTO Corey Goff & CEO Brent Grimes are leading the charge in #startupparadise to show the world that startups can thrive and make a global impact from the 808 state. We're currently hiring a remote Data Analyst based here in Hawaii. Apply below to join this team of superstars ????

Excited to announce AEP Hawaii's 2 year strategic partnership with the brilliant team at Reef.ai as we build and scale their SaaS startup in Hawaii and beyond? Over the next 24 months, AEP will operate as Reef's technical recruiting arm with the purpose and intention of growing Hawaii's tech ecosystem through talent. Reef's CTO Corey Goff & CEO Brent Grimes are leading the charge in #startupparadise to show the world that startups can thrive and make a global impact from the 808 state. We're currently hiring a remote Data Analyst based here in Hawaii. Apply below to join this team of superstars ????

?? | ?? Good Agent | Bad Agent (https://lnkd.in/gd3Wm6hv): The vision for AI Agents that is dominating the internet, podcasts, and conferences is compelling but there's a problem. The Bad News: Poor data quality is prevalent and it is the #1 inhibitor to agentic customer experiences that really work and can deliver revenue. The Good News: There is a path that allows you to capture incremental revenue in 2025 while preparing your data for your AI future. Based on the overwhelming feedback from our presentation at TSIA, we created a blog post to make the content broadly available. Please enjoy and we'd love feedback. #ML #AIAgents #Retention #Growth

???? I was blown away today when Thomas Lah from TSIA highlighted Reef.ai?to >2000 people in the TSIA World ENVISION 2024 keynote as a key AI technology for customer revenue generation. Thomas also promoted the TECHtonic podcast where we nerded out on customer data and practical ways to unlock revenue growth with AI. Check it out here on?Spotify (https://lnkd.in/gYtiyRfp)?or?Apple Music (https://lnkd.in/gZSCKgby). If you're at the TSIA conference, check out my presentation today at Theater Stage #3 at 1:35pm PT. It's called Good Agent | Bad Agent: Clean Data & Predicitve Models Will Power AI Agents That Actually Work Key take-aways from Thomas' presentation ?? Customer revenue orgs will be expected to reduce costs and HC because of assumed benefits of AI (whether AI solutions are in place or not) ?? The landscape of AI solutions can be overwhelming but there are practical use cases that are easy to get started with (AI assisted Sales/Marketing Materials, Predictive Scoring for Churn and Growth, Price Optimization, etc) ?? Reef is awesome (at least that's what I took away ?? ) #AI #ML #PredictiveScoring #NetRetention #Growth #Renewals

?? ?? Not sure if you've noticed, but there's been a bit of chatter about AI Agents recently. ???? While autonomous agents present an exciting (and sometimes scary) vision of our future, the reality is that Agents will only be as good as the data that underpins them. Especially, as they reach beyond unstructured data and engage proprietary data in corporate databases. Join me at TSIA World Envision 2024 for a fun session on Good Agent | Bad Agent as we show companies how to deliver incremental revenue 2025 while preparing your data to support AI Agents of the future. Don't forget to stop by the Reef.ai booth to chat with Corey Goff, Sara La Torre, and Chris Erickson-King and pick up Reef swag and goodies direct from Hawaii. Big thank you to Jack Johnson, Thomas Lah, and the TSIA team for guiding Reef.ai to deliver maximum value to the TSIA community. #predictiveScoring #machineLearning #NDR #growth #renewals

? #SuccessAmplified 2024 was ??! ? We're still buzzing from the energy of 195 incredible women who joined us yesterday in NYC for our first-ever summit. ?? From an insightful keynote & workshops led by Gainsight, Deloitte Digital, and Anthropic, to delicious food (thanks Reef.ai and AdRoll, a division of NextRoll), global connections, and amazing swag (thanks to our generous sponsors Planhat, Scarpetta Wine, Something & Nothing | B Corp?, Cuyana Berry (YC W23), CS Angel, and M.M LaFleur !), it was a day to remember. ?? ?? Huge thanks to our speakers, volunteers, and attendees for making it all possible! ?? We are forever grateful, listed in no particular order in our comments (we exceeded the mention limit in the post! it really does take a village ??) Here's the first drop of our professional photos that came through. We cannot wait to share deeper recaps, the full photo album and video snippets of the event. For now though, it's time for a short rest and recoup ?? ??♀? We're already planning Success Amplified 2025! Warmly, Laura & Lauren