???????? ???????? ???????????????? ???????? ???????? ?? ??????????? ??????????????:?Financial institutions often struggle with fragmented or incomplete customer data, leading to missed personalization opportunities and poor customer experiences. Data volume without quality is like having a huge library full of books with missing pages and incorrect information—it's hard to find what you need and trust what you find. ????????????????: ? ???????? ?????????????????????? + ????????????-???? ???????? ???????????????= Complete, trustworthy customer profiles. ? ????????????????, ?????????????????????? ???????????????? ?????????????????= Personalized experiences. ? ???????????????????????? ???????????????????????= Increased customer satisfaction, loyalty, and engagement. ????????????:?Discover how Redpoint’s secure, privacy-compliant CDP can power your digital-first financial journeys. #CustomerExperience #DataQuality #FinancialServices ?? Learn how to make your data work harder:?https://lnkd.in/gT-HgHSN
Redpoint Global Inc.
软件开发
Wellesley Hills,Massachusetts 9,144 位关注者
Ignite the Full Potential of Your Customer Data.
关于我们
The Redpoint CDP gives marketers a true actionable understanding of their customers so brands can quickly and easily deliver the most relevant and personalized interactions for every individual, leading to unparalleled brand loyalty and growth. The ability to deliver highly personalized experiences is table stakes for brands today. Yet most brands struggle to break down data silos, eliminate data quality issues, resolve identities, and empower marketing teams with the data they need, when they need it. Redpoint changes all that by giving brands: · The RIGHT data to drive personalized CX – Built-in data quality and tunable identity resolution delivers the most accurate customer profiles to drive any use case. · Superpowered segmentation with no code EVER – micro-segment your audiences for any dynamic campaign, activated in any channel. · The flexibility and agility to capitalize on innovation – Keep up with technology advances like AI, regulatory changes, and customer demands, no matter where your data lives or where it needs to go. Ready to liberate your data to create extraordinary CX? Reach out to us at redpointglobal.com. We’ll help you refine and unify all your disparate data into one accurate golden customer record, develop meaningful customer insights that drive growth, and orchestrate that insight into action using your existing MarTech stack.
- 网站
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https://www.redpointglobal.com/
Redpoint Global Inc.的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Wellesley Hills,Massachusetts
- 类型
- 私人持股
- 创立
- 2006
- 领域
- Cross-Channel Campaign Management、ETL, Data Quality & Data Integration、Marketing Software、Big Data Marketing Solutions、Customer Data Platform、Customer Experience、Customer Engagement Hub、CDP、omnichannel、personalization、next best actions、single customer view、campaign orchestration、customer centricity、digital transformation、real-time interactions、data driven marketing和martech
产品
Redpoint CDP
客户数据平台 (CDP)
Redpoint ignites the full potential of data to drive superior customer experiences. Marketers and CX leaders rely on Redpoint for industry-leading data quality and identity resolution, combined with no-code segmentation and activation, to fuel experiences that yield tangible ROI in acquisition, engagement, loyalty and retention.
地点
Redpoint Global Inc.员工
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Lino Pereira
Senior Software Engineer at Redpoint Global
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Jason Mitcham
Customer Data Platform (CDP) and Marketing Technology Expert. Experienced Seller | Solutions Consultant | Sales Engineer | Systems Architecture |…
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Mike Ferguson
Driving value through customer data and market-leading omnichannel customer experience by building and empowering people, process and technology.
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Simon Wagstaff
动态
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Don't miss Product Marketing Principal, Stephen Zisk, today on Deconstructing Data, as he chats with David Finkelstein and Jessie Lizak on all things #AI, Data Quality and Consumer Perspectives. Don't miss it: https://lnkd.in/gyYamfFd #dataquality #cx #customerjourney
This week on Deconstructing Data, we’re going deep into the critical topics shaping the future of AI and data. We’re thrilled to welcome Stephen Zisk, an expert with a wealth of knowledge about data integrity, quality, and consumer perspectives. Stephen’s insights are sure to shed light on some of the most pressing questions facing businesses and individuals alike. Here’s what we’ll explore: 1?? AI and Data Integrity 2?? The Future of Data Quality 3?? Consumer Hopes and Fears for AI Whether you’re a data enthusiast, an AI professional, or simply curious about these transformative topics, this episode promises thought-provoking conversations that matter. Join us for a meaningful exploration of the challenges and opportunities at the intersection of AI and data. Let’s deconstruct it all—together!
AI, Data Quality, and Consumer Perspectives
www.dhirubhai.net
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?? Personalized CX is no longer optional—it’s essential. ????% ???? ???????????? ?????????????????? ?????? ?????????????????????????????? ???????????? ?????????? ?????????? ??????????????. But many retailers are stuck battling data silos, outdated tools, and fragmented customer views. Sound familiar? Our Data-Driven Personalization Capability Maturity Model is your roadmap to overcoming these challenges and delivering the seamless, hyper-personalized experiences your customers expect. ?????????????? ??????'???? ???????? ???????????????? ???????? ???????????????????????? ???? ???????????? ?????? ????????-????????, ????-???????????? ??????????????????????????????, ???????? ?????????? ?????? ?????? ??????????????. ?? Imagine: ·???????Unified customer profiles that power every interaction. ·???????Real-time, next-best actions that delight and convert. ·???????Omnichannel experiences that boost loyalty and revenue. ?????????????????? ???????? ???????????????? ?????????????????????????????? ?????? ?????????? ???? ???????????? ???? ?????????????? ????%+ ?????????????? ???????????? Are you ready to join them? Download the eBook now and start transforming your CX strategy today: https://lnkd.in/gGZ_cGf9
Data-Driven Personalization Capability Maturity Model: A Retail Roadmap for CX Impact
https://www.redpointglobal.com
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CX is a team effort, thriving on collaboration across departments and initiatives. Gartner?? share ?????????????????? ???? ????????????—?????????????? ???????????? ???? ?????? ???? ?? ???????????? ?????? ?????????????????? ?????? ?????? ????????????????????????. To explore more insights, access the full report here: https://lnkd.in/gUzUES2C
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???????? ?????? ?????? ?????????? ?????????? ???????????? ???????????????????? ???? ???? ??????????????? Our specially curated webinar is one day away. We have top marketing and engagement experts who will share their?blueprint for overcoming the most common barriers to achieving true member centricity and industry-leading performance. ???? ???? ?????????????? ?????? ???????? ?????????? ?????? ????: ? Quickly identify the right population for a health activation campaign ?? Dynamically orchestrate personalized programs across channels ?? Measure,?optimize, and scale program performance Registration link in the comments ?? Attend or get the recording.
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Forrester ???????????????? ???????????????? ???????? ???????? ???????? ???? ?????????????? ???????? ???? ???????????????? ???????????????? ???????????????????? (#CX) quality, despite increased spending by many businesses. This is due to executives misinterpreting strong stock performance amid declining CX quality as a reason to scale back CX efforts. ???????? ???????????????????? ?????? ???????????????? ???? ???????????? ???????? ???? ????, ???????? ????% ???????????????? ???? ???????????????? ?????????? ?????????????????????? ?????????? ?????????????????? ???????????? ???? ?????? ???????? ???? ????????????. CX quality in the U.S. is at an all-time low, with factors such as poor digital experiences, financial concerns, and societal issues contributing to the decline. ???????? ??% ???? ?????????????????? ?????? ???????????????????? ????????????????-????????????????, ?????? ?????????? ?????????????????????????? ?????? ?????????????????????????? ???????????? ???????????? ?????? ?????????????????? ??????????. The Covid-19 pandemic reshaped CX standards, initially lowering expectations but later causing them to rise faster than service provision could keep up. The pandemic also accelerated the demand for personalized, seamless experiences. John Nash, chief marketing and strategy officer here at Redpoint Global, explained, “???? ?? ????????-???????????????? ???????????????? ????????????, ????% ???? ?????????????????? ???????? ???????? ???????? ?????????? ?? ?????? ???????????????? ???????????????? ???????????? ?????? ????????????????, ???????? ????% ???? ?????????????????? ?????????????????? ???????? ???????? ?????? ???????????? ?????????????????????????????? ?????? ????% ???????????? ???????? ?????? ???????????????????? ???????? ???????? ??????’?? ???????? ????.” Social media has heightened customer expectations, and self-service tools, along with AI, have streamlined CX but can fall short for complex issues. A balanced approach combining AI and human support is recommended to enhance CX quality. Take a few minutes and read the article here: https://lnkd.in/ehZNqKW4 #customerjourney #martech #personalization #cdp
2025 Looks Like Another ‘Meh’ Year for CX
https://www.crmbuyer.com
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According to BCG, in 6 to 12 months, some payers that have implemented personalization have seen member experience????10%, administrative costs????5-10%, quality standards????20-25%. Join Kathleen McQuade Ellmore, Co-Founder and Managing Partner at?Engagys LLC?and John Nash, Chief Marketing and Strategy Officer at?Redpoint Global Inc.?for a?specially curated webinar to learn how to personalize and scale your member campaigns for industry-leading performance. ?????? ????????????-?????????????? ?????????????????? ???????? ?????????? ????: ?? The impact of member-centricity on health outcomes ???? Barriers and strategies for closing?the member experience gap ??? The 9 steps to building your business case ???????????????? ???? ???????????? ???? ?????????????? ?????? ??????????????????. Find the registration link in the comments ??
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?? The year is almost over and that can only mean one thing… #NRF2025 is just around the corner! Join us in NYC this January at booth 1447 to learn how you can harness the power of Redpoint’s CDP to unify your customer data and deliver seamless, personalized #CX. ?? ??????????: ??????-???????????????? ???? ????-???????? ?????????????? ???????? ???? ?????? ??????’???? ???? ?????????????? ?????? ?? ???????????? ???? ?????? ?? ???????? ???? ???????? ???????????????????????? ?????????? ????????????????????! Let's connect to discuss how Redpoint can help you: ·???????Move faster with no-code segmentation and audience-building tools ·???????Execute precise, cross-channel campaigns that deliver results ·???????Simplify customer data management with AI-driven insights Book your meeting here: https://lnkd.in/gJUvYes6 #Retail #CustomerData
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We are delighted to announce that?Sevil Smith, Customer Experience Analyst & Audience Specialist, at?Stena Line, has emerged as the winner of our drawing after successfully completing the assessment at the?IQPC Personalisation Summit?last week. The time taken to complete the assessment underscores a commitment to enhancing Stena Line's personalisation capabilities and sets the stage for valuable recommendations to drive future growth. Congratulations, Sevil! ??
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?????????????? ???????? ??????????: ???????? ?????? ?????????????????????????????? ???????????????? ????????????????????. Personalization is a game-changer in customer experience – but without a clear strategy, it’s easy to fall short of expectations. With our Personalization Maturity Assessment, you’ll ???????? ?? ???????????????????? ?????????????? ???? ???????? ?????? ???????? ???????? ???? ???? ?????? ??????????????, ???????????????? ???? ???????? ???????????? ???????????????? ?????????? ?????? ????????????????????. Ready to see where your brand stands? Get started now - https://lnkd.in/gBBNvJys #cx #cdp #customerjourney #personalization #martech #dataquality