Rapid Response Monitoring

Did you know that 81% of people prefer to open emails on a mobile device? That's why optimizing for mobile is so important ?? If you're not sure where to start - we've got you covered. Our #DLRMarketingTips are easy-to-implement tools designed to help you boost your business.

Join us in celebrating these November Rapidversaries! 10 Years ?? Fiore Ayala, Director of Operations Brittnee Blakely, Sonitrol Team Supervisor Evangelina Banks, Elite Team Specialist 5 Years ?? Jeffrey Lippert, Director of Sonitrol Services Selena Kramer, Sonitrol Team Specialist Christian Fasce, Corporate Trainer

Ready To Get Started With Video Monitoring? Join Rapid Response and Alarm.com on December 4 at 1pm! In the webinar, our presenters will discuss ?? ?? Remote Video Monitoring Console ?? Visual Verification ?? Camera Requirements ?? Technical Configurations You won't want to miss this! Register Now: https://ow.ly/NpxX50U5qV6

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We'll be at #ISCEast tomorrow and Thursday! Be sure to stop by Booth #507 to say hello and learn about the latest innovations from Rapid Response.

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LAST CALL: Today is the last day to secure your FREE Expo Pass for ISC East! ??Grab yours now: https://lnkd.in/efAPKVwe Don't forget to stop by booth #507 to chat with us November 20-21!

Evangelina, Elite Team Specialist, celebrates 10 years at Rapid Response. "When I started, the Corona office was still under construction," said Evangelina. She remembers entering the training classroom for the first time and feeling nervous "It was like going back to school," she explained. "Learning the procedures and expectations. I wasn't sure what to expect, but the support from trainers and my peers helped to strengthen my confidence. They believed I could do it and one day, everything just clicked." "As a Monitoring Specialist, I've handled many difficult situations," Evangelina said, recalling a medical alarm where she needed to give the dispatcher turn-by-turn directions to the premises. "It was a relief to learn later that the person was okay." Evangelina continued to hone her skill set as a Specialist until our Corona office formed an Elite team. Evangelina immediately felt inspired. "I waited a year to apply just to be sure I was ready," she explained, expressing how exciting it was to accept the role finally. "I'm very honored and proud to be on the Elite team," said Evangelina. After consistently delivering stellar quality assurance scores, productivity, and attendance, Evangelina won recognition from our Rapid Response Strive Program in August 2024. "I was honored to win, it made me feel appreciated for the meaningful work we do."

Jeffrey Lippert, our Director of Sonitrol Services, is celebrating 5 years with Rapid Response this month! Jeff's leadership has been pivotal in expanding our SONITROL service. ? Since Jeff joined #TeamRapid, our Sonitrol team has grown exponentially and become fully redundant with team members in Corona and Syracuse. ? "We've listened to our Dealers and have integrated solutions directly into our proprietary software, Triangulum AI. At Rapid Response, we offer customers a unified monitoring experience. We've augmented Sonitrol's own automation software with our advanced technology, redundancy, and unparalleled support to create a superior customer experience. In short, no central station can match Rapid's Sonitrol service," said Jeff. ? When he's not at work, Jeff is a dedicated CrossFitter and enjoys training for and accomplishing fitness-based challenges.?Right now, he is training to complete The Murph Challenge on Memorial Day.

No two alarms are the same. Triangulum AI’s Presence Detection feature automatically collects real-time customer data, designing workflows so Specialists can respond in the most efficient way. In the blink of an eye, the software re-orders your customer's call list, prompting the Specialist to contact the person closest to the premises. Learn more about how Presence Awareness can improve alarm response: https://lnkd.in/eBqaWiYP