QuestionPro

Are you looking to elevate your customer experience strategy in 2024?? Our latest benchmarking guide, "Benchmarking NPS, CSAT, CES, and Online Reviews in the USA," is packed with industry-leading insights and trends. Discover the metrics that matter and learn how to navigate this challenging landscape. Access the full report now and empower your CX initiatives:?https://hubs.li/Q02ZTqgR0

We are thankful for YOU! As we reflect on what we are grateful for, it's clear that our success wouldn't be possible without our valued customers. Your trust, feedback, and support inspire us to innovate and deliver the best experiences every day. Thank you for being such an important part of our journey. Here's to continuing to grow, learn, and achieve amazing things together!

Struggling to find a solution that adjusts to your customer's needs? PCI Talent Assessment Solutions partnered with QuestionPro Workforce to deliver tailored experiences for their clients' needs. Learn the whole story here: https://lnkd.in/eXEKvAbJ #HR #EmployeeManagement

We are sending holiday cheer straight to your mailbox! ?? Fill out the form to receive a festive postcard from us—because everyone deserves a little extra joy this season. https://hubs.li/Q02YMmFw0

?????????? Likert scales make it easy to measure feelings! How else can we capture emotions on a scale? Learn more about this popular methodology with some fascinating examples: https://hubs.li/Q02YM2r20

Let's dive into Total Experience! In this #TCXT entry, QuestionPro's CX President Ken Peterson talks about how the seamless integration of customer, employee, and user experiences can and will transform business. Learn how focusing on TX can drive loyalty, engagement, and growth in today's dynamic market. Read more: https://hubs.li/Q02YM3lJ0 #TotalExperience #CX #EX

On November 26th at 11 AM CT, CX expert Mike Kendall will share three proven strategies that world-class brands use to build loyalty and quality. Discover how to cut through feedback noise, empower teams, and leverage insights for real impact. Secure your spot today! https://hubs.ly/Q02XCYwD0 #CXBS #CXExcellence #CustomerLoyalty

Did you know that 48% of customers will pay more for quality customer service and 70% will switch brands for better product quality? Is your Customer Experience Management Program driving better service and product outcomes or is it stuck making little progress? In this episode of CX Behind The Scenes, we will learn three powerful and practical actions you can take to democratize CX Innovation across your organization to achieve fast and sustainable impact. Join us as CX innovation expert Mike Kendall shares "The Three E's" that have been transforming world-class brands around the globe. Takeaways: - Bring customer insights into every decision, empowering teams to drive impactful change. - Enable cross-functional teams to respond faster and boost CX agility. - Cut through feedback overload to focus on actions that improve quality and loyalty. About the guest speaker: Mike Kendall helps top brands like Intuit, Roche, and Capital One drive innovation in customer experience and product development. With expertise in Agile, Lean Startup, and human-centered design, He leads transformations that empower teams, foster resilient cultures, and deliver measurable impact. Mike is passionate about mentoring, and building strategies that put customers at the heart of business growth.

Join us for an engaging session on the revolutionary role of synthetic data in market research. As businesses face challenges with data privacy, accessibility, and scale, synthetic data offers a game-changing solution. Learn how this cutting-edge technology enables researchers to simulate realistic datasets, accelerate insights, and unlock new possibilities in market analysis. Whether you're a seasoned researcher or just curious about the potential of synthetic data, this webinar will equip you with the knowledge to stay ahead in a data-driven world. Key takeaways from the webinar: - Understanding synthetic data: What it is, how it's generated, and its applications in market research. - Enhanced privacy and compliance: Learn how synthetic data ensures data privacy while maintaining analytical value. - Accelerating insights: Discover how synthetic datasets enable faster, scalable, cost-effective research processes. - Real-world examples: Explore practical use cases of synthetic data transforming industries and driving innovation along with some case studies.

Are you going to be defying gravity during this Thanksgiving? We asked 100 Americans which movie they would watch during this week's break, and more than 40% said they would watch Wicked. Moana came in second, and Gladiator was last but not least. Let's see what are your thoughts! Curious about how we got this information? Learn more about Instant answers: https://lnkd.in/gpwABJC3 #Wicked #Disney #Paramount #Universal #Movies #Cinema #Thanksgiving #Friendsgiving