Quavo Fraud & Disputes

After decades of experience at traditional banks, our founders witnessed firsthand the inefficiencies and outdated processes that often left cardholders feeling frustrated and overlooked. When innovation met resistance, they decided to take matters into their own hands. Quavo was born out of a determination to reshape the future of fraud and dispute management by bringing modern, efficient solutions to the financial world. Watch as our founders share their journey and vision for the industry. ????? #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech #Leadership #Innovation

That’s a wrap on Fintech Meetup 2025! ?? A big thank you to everyone who took the time to chat with us in Las Vegas! It was an incredible few days of insightful conversations, new connections, and discussions about the future of fraud and dispute management. Special shoutout to our team members Craig Capp and Spencer Kozal for representing Quavo. If you missed them, reach out on here or drop us a line at [email protected] Until next time! ?? #FinTech #FraudManagement #FinTechEvent

Are you settling for the subpar chargeback success rate? ?? Our top clients achieve more than 70% chargeback recovery rates with QFD?. Here's how: ? Automated rights determination at first contact ? Intelligent case filing with major card networks ? Strategic thresholds that free your team for complex cases ? No unnecessary documentation requirements QFD doesn't just process chargebacks—it delivers high-quality submissions that protect your bottom line while enhancing customer satisfaction. ?? Check out the video below to learn more or drop us a line at [email protected] #FraudandDisputes #DisputeManagement #FraudManagement #FinTech

Adopting a new dispute management solution is an exciting opportunity—but its success depends on strategic planning and execution. ?? Quavo’s Product Marketing Manager Aafie Somers sat down with VP of Engineering Jon Lindsey to break down the keys to a seamless software onboarding experience. From building a structured roadmap and navigating governance to overcoming common challenges, Jon shares Quavo’s proven approach to implementation success. ?? ? Learn how our team helps clients transition smoothly to QFD while maximizing efficiency and scalability. Read the full interview here ?? https://bit.ly/4kJPbzB #Onboarding #FraudandDisputes #DisputeManagement #FraudManagement #FinTech

?? Join us in congratulating Katelyn P. on her recent promotion to Director, PMO! "We are excited to announce Katelyn’s promotion, recognizing her exceptional leadership and valuable contributions to the Revenue team. Katelyn has demonstrated strong management skills, earned the respect of her peers, and has been instrumental in improving our project management systems," said CRO Ryan Sorrels. "Her collaborative approach and ability to drive results make her a key player in our success. This promotion aligns her title and responsibilities, placing her in a more visible and influential role at Quavo. We look forward to seeing her continued impact in this new position." Learn more about the Quavo Fraud & Disputes team ?? https://bit.ly/3Q1Vh0b #Promotion #FintechCareers #FraudManagement

Fintech Meetup kicks off today — let’s connect! If you’re attending, be sure to catch up with Craig Capp, our VP of Sales, and Spencer Kozal, our Account Executive. They’re ready to chat about how Quavo is helping issuers simplify dispute resolution, reduce operational headaches, and improve accountholder satisfaction. #FinTech #FraudManagement #FinTechEvent

We are excited to welcome Carlos Luna to the team as a Solutions Consultant! Want to learn more about what it's like working at Quavo? Click here ?? https://bit.ly/3B0t5H3 #FintechCareers #FraudandDisputes #DisputeManagement #FraudManagement

? Automate write-offs for low or no-touch resolution. Simplify claim resolution with QFD?—a seamless solution designed to enhance the user and accountholder experience. 4 automated checkpoints for instant claim closure: ? Low dollar threshold ? Post-Ethoca/Verifi check ? Recovery responses ? Merchant-issued refunds Boost efficiency, reduce friction, and deliver faster resolutions. Achieve automated claim closure without losing oversight. ?? Interested in QFD? Visit https://bit.ly/4geT0K5 to learn more, or drop us a line ?? [email protected] #FraudandDisputes #DisputeManagement #FraudManagement #FinTech

We're excited to join the Callahan & Associates, Inc. community! Looking forward to our partnership together. ??

?? Does your bank's dispute resolution process build trust, or break it? ?? Our latest research reveals a critical truth: 66% of consumers would switch banks due to long and tedious dispute resolution processes. That's a massive risk! We found that how banks handle fraud incidents has a greater impact on customer trust than the fraud itself. Swift, transparent, and fair resolutions are your opportunity to strengthen customer relationships, not erode them. Stay tuned for the full report! Be sure to check out our recent blog for a sneak peek at the data and insights on how to transform your dispute resolution process ?? https://bit.ly/43c5Ohk #FraudandDisputes #DisputeManagement #FraudManagement #FinTech