At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. That’s where we come in. Founded in 2002, our company has spent over 21 years working with the industries that impact you every day. From retail to government to healthcare, we’ve been on a mission to bring humanity, connection, and empathy back to business. It’s a mission that thousands of Qualtricians across the globe think is work worth doing. Mission: At Qualtrics, our mission is to build technology that closes experience gaps.
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?? The world of work is changing fast, and our 2025 Employee Experience Trends report reveals that many organizations are struggling to keep up. But there's good news: employees are more engaged and ready to embrace AI when equipped with the right tools! Join our exclusive webinar to dive into key findings and gain actionable insights to boost employee engagement and performance in your organization. Can’t make it live? Register now, and we’ll send you the recording!
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Join us on?Wednesday, December 11, 2024, at 1:00 PM ET?for a webinar on the?State of the Contact Center 2025! We’ll be diving into insights from a survey of over 23,000 global consumers on key topics, including: - How our partners are empowering their agents to deliver better experiences - The trends our CX experts discovered will be shaping the next 5 years in the industry - How to implement the results we obtained to improve your contact center operations ? Featuring industry experts from Forrester, AWS, and Qualtrics, this is your chance to have your questions answered live!
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Want to dive further into the game-changing trends that will shape employee experience in 2025? ?? Join us for an insightful webinar focused on navigating the evolving world of work! As the workplace transforms, it’s essential to prioritize your employees. We’ll explore key insights from our 2025 Employee Experience Trends report, including: - Rebuilding trust between teams and leadership - Bridging the AI maturity gap - Addressing frustrations in the employee journey - Tapping into the potential of the next generation of talent Register now and receive a recording if you can’t attend live: https://lnkd.in/gCy8mXXP #FutureOfWork #EmployeeExperience #Webinar #Leadership #AI #Engagement #Trust #Talent
?? 4 Market Research Trends You Need to Know for 2025 ?? As the research landscape evolves, staying ahead of key trends will help you make smarter decisions and drive more impactful insights. Here’s what’s shaping the future of market research! ?? Want to learn more about these shifts and how you can leverage them in 2025? Download the full report now! https://lnkd.in/g4uEbHm6 #MarketResearch #DataTrends #AI #SyntheticData #CustomerInsights #QualitativeResearch #BusinessStrategy #2025Trends #ResearchInnovation #Qualtrics
Qualtrics转发了
I had the pleasure of sitting down with Dr. Umair A. Shah, M.D., M.P.H. where we had an insightful discussion on the importance of experience management in healthcare. The partnership between Qualtrics and the Washington State Department of Health is a great one, serving the 8 million community members across the state. At Qualtrics, we help organizations find experiences that cause a lack of trust and recommend what actions they should take to enhance those experiences. The biggest takeaway from this discussion was that across both commercial and public health systems, patient trust is built on two things: positive experiences and emotional connection. When community members trust and feel connected to their healthcare system, this leads to better health outcomes. That’s what experience management is all about. Check out the full video: https://lnkd.in/gwRN3RXZ #qualtrics #experiencemanagement #healthcare #publichealth #government
We’re all entering the AI era—and it’s transforming the way companies deliver exceptional customer experiences. ???? AI is helping brands listen, understand, and act faster and smarter than ever before. Want to see how this trend and others are reshaping the customer experience landscape in 2025? Download the 2025 Customer Experience Trends report now! https://lnkd.in/gbzCmvDU
We're thrilled to be recognized as a Leader in the The Forrester Wave?: Customer Feedback Management Solutions, Q4 2024. With our strong global market presence, innovative product enhancements - backed by our $500m investment in advancing AI capabilities - and strong partner network, Qualtrics is delivering the solutions, services, and support CX teams need to make data-driven decisions that improve customer experiences, drive loyalty and operational efficiencies, and increase revenues. Learn more about why Qualtrics was named a Leader and take a look at the full report. https://lnkd.in/g3_Meb_7
?? Ready to elevate your customer experience strategy? Whether you’re just starting your XM journey or looking to take your CX programs to new heights, you won't want to miss XM Basecamp Live at X4! ?? This exclusive add-on to the main X4 conference pass offers you access to?20+ expert-led, hands-on sessions. Dive deep into essential topics like building and maturing your programs, mastering the Qualtrics XM platform, designing impactful customer experience dashboards, navigating omnichannel analytics, and so much more! Unlock the untapped value in your CX initiatives and connect with industry leaders at this must-attend event. Don’t wait—secure your spot today! ?? https://lnkd.in/gETfac-n #XMBasecamp #X4 #CustomerExperience #CX #Qualtrics
We extend our heartfelt gratitude to our Veterans for their unwavering service and the sacrifices they've made for our country. As a proud Military Friendly employer, we are dedicated to creating an environment where industry careers provide the development and opportunities that our veterans, reserve forces, and their families truly deserve. Together, we can honor their commitment and work to forge pathways for a brighter future.
As the leader of the Qualtrics People team and the executive sponsor of Q Salute, our veteran community group, we are celebrating our 6th consecutive year on the Military Friendly Employer list. This accolade showcases our commitment to fostering an employee experience that values inclusion and recognizes the opportunity to improve never disappears. Any organization has the opportunity to create a thriving work environment for their team – we simply have the tools to do it. Congratulations to the whole Qualtrics team on this recognition!
Consumers want personalization, but they also want privacy. Striking the right balance is key to building trust and loyalty in today’s market. Curious how leading companies are navigating this trend? Download the 2025 Customer Experience Trends report now! Learn how to deliver personalized experiences while respecting customer privacy—and stay ahead of the curve. https://lnkd.in/gbzCmvDU