QA Mentor - Software Testing Expert - 14 Years of Making Products Successful

Sadly, today, for the second time in my career, I had to fire my own client. The first time was back in March 2019 — the same month I wrote this article. History repeated itself today. Yes, many of you might ask, "Ruslan, are you out of your mind?" In times like these, when the QA industry is taking a hit and every client is as valuable as gold, one should think twice — or even thrice — before taking such a step. Yes, I’m fully aware of that. But I simply can’t go against my principles. Read this article to understand more. It’s exactly the same situation all over again. ??

Are you a chess player? If so, can you play with your eyes closed? Or what does "play with your eyes closed" mean when applied to the world of testing? Thoughts?

We’ve sold 4 QA Testing - Defects Vacuum Machine membership packages last week. Why such demand? Probably because the feedback on the health state of the release/sprint is instantaneous, and the cost is minimal. What’s even more interesting is that companies with existing onshore testing teams and offshore providers want a second opinion, and that’s the main reason for the success of our membership packages. You don’t need to replace your existing vendor or remove your testing team. But if you want to evaluate their performance and compare it with a QA expert vendor's reported defect, it won’t require a huge investment. We can kick off your testing cycle within 24 hours. If you did not check them out yet, please take a look here --> https://lnkd.in/euAUc4kF We have aligned 70 on-demand testers just for this membership service itself. Let's go and order your membership package TODAY! Call us today 1-800-622-2602 and learn why we can make your products successful better than any other testing vendor.

I see multiple threads in various forums where some of you are very skeptical about measuring productivity, effectiveness, and efficiency metrics of testers. Some other proclaimed gurus and testing experts are completely against metrics. In order to form an opinion on metrics one should first try to understand what benefits one can get from metrics and KPIs and why do we need to measure anyone’s productivity. The big misconception is that productivity metrics are not fair as they can paint a completely inaccurate picture and are used only as a tool to identify poor performance or used against employees when it comes to firing decisions or salary revisions and appraisals. I would agree that improper collection of metrics can lead to inaccurate outcomes and as a result, unfair decisions. Therefore, instead of refusing and blaming metrics for usefulness and unfairness one should understand how to collect metrics the proper way and how to make metrics collection and calculation a fair process which will provide benefits to all. One thing I realized throughout my 27 years of career in Software Quality Assurance and Testing individuals who do not like metrics or biggest opposers to metrics simply afraid of them. They are afraid to measure their own productivity within organization and value add. They are afraid to be revealed that they are not effective because they only can talk fluff but cannot execute or take actions. Each employee should bring ROI to the organization they work for. How is this ROI measured? Yes, you guessed it right, it is measured through productivity and effectiveness. Below are my favorite metrics which help me to understand better on what throughput we as organization can achieve for our clients and customers, provide better insights on test estimation, timelines, capabilities, future projections and value add from each QA Professional. Test Effectiveness of a Tester: ? Percentage (%) of Defect Leakage against assigned User Story ? Percentage (%) of Defect Leakage against assigned Functionality ? Percentage (%) of Defect Leakage against assigned Module ? Percentage (%) of Defect Leakage against assigned Regression Testing Cycle ? Percentage (%) of Schedule Variance for a Tester ? Percentage (%) of Effort Variance for a Tester ? Percentage (%) of Defect Rejection Rate ? Number of Suggestions/Recommendations/Improvements raised by a Tester ? Percentage (%) of Suggestions/Recommendations/Improvements raised by a Tester ? Number of Critical Defects identified per Sprint/Release/Week/Month/Year ? Number of Static Testing defects identified per Sprint/Release/Week/Month/Year Watch this video on how to measure TEI (Test Efficiency Indicator) and Defect Leakage the proper way -> https://lnkd.in/gnz6SGWw Your comments, feedback, concerns are always welcomed.