Elevate your customer engagement with PureSocial! ?? With PureSocial, receive feedback from your customers on your social media and digital messaging channels—all in one place. Streamline your interactions, understand your audience better, and enhance your customer service effortlessly. ?? Discover more at www.puresocial.cx
PureSocial
软件开发
PureSocial enriches the capabilities of Genesys taking the omnichannel strategy of your Contact Center to the next level
关于我们
The new PureSocial helps businesses offer their customers a truly omnichannel service experience by integrating social media, digital channels, and video calls on a powerful and unique interface specially designed for Genesys Cloud.
- 网站
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https://www.puresocial.cx
PureSocial的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 类型
- 自有
PureSocial员工
动态
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With PureSocial, customer service in Genesys Cloud contact centers is enhanced, along with the management of all social media interactions. ?? Discover all the benefits here!: https://puresocial.cx/?
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PureSocial is a Gold sponsor at the upcoming #XperienceLatam2024! ?? Date: September 12 ?? Location: Mexico City Join us at the Genesys event to explore innovations in AI-driven experience orchestration, #optichannel interactions, #automation, and much more. ?? Don't miss your chance to advance towards excellence in customer service! Register now at https://lnkd.in/e5sEnymj
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At PureSocial we understand the importance of effective and centralized communication. That's why we have developed a solution that allows the integration of all social media into a single ecosystem, enabling customer service centers to expand its capabilities and offer a superior user experience. ? Discover how our platform can take your service to the next level at www.puresocial.cx ?? #PureSocial #CustomerService #SocialMediaIntegration #Innovation
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?? Good news from #PureSocial for contact center agents! ?? We present our new features that will transform the way customer interactions are managed. These updates are designed to make every conversation smoother and more effective. Discover all the #innovations at www.puresocial.cx and take your contact center to the next level. ?? #CustomerExperience #ContactCenter
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With our platform, you can easily manage interactions on social media, instant messaging, and more, all from a centralized interface. ???? Discover how PureSocial can transform contact centers and elevate the customer experience to a new level at www.puresocial.cx! ??? #PureSocial #CustomerExperience #DigitalTransformation
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#PureSocial - Simplicity that powers exceptional experiences! Our intuitive and easy-to-use platform seamlessly integrates with #GenesysCloud, providing a unified experience for both your agents and your customers. Ready to see the difference? Visit www.puresocial.cx for more information! ? #CustomerExperience
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In today's competitive landscape, delivering exceptional customer experiences across all channels is no longer a luxury, but a necessity. #PureSocial, the powerful solution for #GenesysCloud, empowers to the #ContactCenters to achieve this goal by seamlessly integrating social media, messaging, and video calls into a unified platform. ???? Ready to take the #CustomerExperience to the next level? Visit www.puresocial.cx to learn more!
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Agents can have a unified view of customer interactions across social media, messaging, and video calls with PureSocial. How? ????With a single inbox for all channels. ????Comprehensive customer history for personalized support. So they can reduced resolution times and enhanced customer satisfaction and loyalty. ?? Empowered agents with the tools they need to succeed. Visit www.puresocial.cx to learn more! #GenesysCloud #OmnichannelCX #CustomerExperience
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Transform #GenesysCloud contact centers into an #omnichannel powerhouse. PureSocial seamlessly integrates all digital channels, social media, messaging and video calls. Ready to take customer service to the next level? Visit www.puresocial.cx for more information!? #CustomerExperience #PureSocial