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PSFK

PSFK

市场调研

Brooklyn,NY 12,370 位关注者

Your Future Ally: for over 20 years, PSFK has empowered change-makers to drive innovation and progress in their business

关于我们

PSFK is a leading innovation and insights consultancy that empowers major brands and retailers to stay ahead in a rapidly evolving marketplace. Founded and led by Piers Fawkes, a globally recognized authority on trends, retail, and consumer behavior, PSFK combines rigorous research with cutting-edge trend analysis to help businesses unlock growth opportunities and drive transformative strategies. Our work spans across multiple industries, providing actionable insights and strategic foresight that have been featured in top publications like The New York Times, Forbes, and Fast Company. Our expertise is regularly showcased at prestigious events including SXSW and the NRF Big Show. At PSFK, our mission is to guide brands in navigating the future of commerce, technology, and consumer experiences, enabling them to innovate, adapt, and thrive in the face of change.

网站
https://www.psfk.com
所属行业
市场调研
规模
11-50 人
总部
Brooklyn,NY
类型
私人持股
创立
2004
领域
Retail、research、innovation、trends、business intelligence、CX、shopper marketing、shopper insights、Loyalty、brand immersion、trends research、futures、brand experience、business strategy、workshops、events、conferences、branded content、thought leadership和market research

地点

PSFK员工

动态

  • 查看PSFK的组织主页

    12,370 位关注者

    Our new Future of Beauty report is built on the analysis and recognition of emerging trends, drawn from a narrow but highly focused snapshot of weak signal data collected over 90 days between November 2024 and January 2025. This report is about inspiration and imagination—a springboard for ideas rather than a rigid prediction of the future. Take leaps from our themes, challenge them, build upon them—or counter them entirely with your own perspective. By design, it captures what’s happening in the market right now, rather than forecasting long-term shifts or detailing product innovations like flavors, scents, or formulations. Our goal is to seek out signals of innovation, identify fresh thinking, and share our findings. This summary can be downloaded via 'full screen' mode. The full 60 page report can be purchased via the PSFK website. #beauty #trends

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    Barry Biffle, CEO of Frontier Group Holdings, recently shared some insights during the Q4 2024 earnings call regarding the airline’s plans to boost revenue and enhance customer satisfaction as they roll out premium seating options by 2026. Our Broadmind analysis gave them a score of 4/10, highlighting that there’s room for improvement. Despite facing challenges, Frontier Group Holdings demonstrated some resilience, reporting a 12% year-over-year revenue growth and a 15% increase in Revenue per Available Seat Mile in Q4. The airline also achieved a positive 5.1% pretax margin, showcasing effective cost management. Their investment in a fuel-efficient fleet and a solid liquidity position of $935 million is noteworthy. However, the company is still grappling with issues around differentiation and diversifying revenue streams. With travel demand on the rise, there’s an opportunity for Frontier to integrate AI solutions and explore new markets. But they’ll need to watch out for rising costs, intense competition, and shifts in customer expectations to maintain growth. The airline is responding to trends like sustainability, personalization, and partnerships. They’re looking to enhance digital solutions that meet customer needs while creating more inclusive airport experiences. By focusing on eco-friendly initiatives and a diverse range of services, Frontier aims to cater to various traveler preferences. In response to the CEO's comments, my Trend God system has crafted a comprehensive report that dives into strategies for Frontier Group Holdings. Here are some recommendations: 1. Upgrade digital infrastructure with predictive AI for better customer insights. 2. Launch a flexible subscription-based loyalty program. 3. Introduce a modular smart-cabin technology platform. 4. Create adaptive cabin environments that prioritize passenger comfort. 5. Design premium lounges offering a unique hospitality experience. 6. Implement a blockchain framework to transparently track sustainability initiatives. Understanding the CEO’s vision is key as Frontier navigates an ever-changing industry. What strategies have you observed airlines using to elevate customer experience and respond to market shifts?

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    In the recent Q1 2024 earnings call, L'Oréal's CEO Jean-Paul Agon highlighted the company's need to create a seamless shopping experience by enhancing its direct-to-consumer and omnichannel capabilities. Our Broadmind analysis system assessed this call and gave L'Oréal a score of 3/10, reflecting room for improvement. L'Oréal continues to hold a strong position in the beauty sector, backed by strong brand recognition and a broad product range, but it's facing some challenges like declining sales in North Asia and potential tax hikes in France. There’s a notable opportunity to tap into the demand for sustainable products and expand into emerging markets. The landscape of the beauty industry is influenced by several trends that L'Oréal must consider, such as the integration of technology and personalization, particularly with AI enhancing the customer experience. Sustainability is moving beyond marketing and becoming central to business practices, emphasizing ethical sourcing and transparency. Moreover, there's a clear shift towards blending wellness with beauty, and consumers are looking for more holistic offerings that improve their shopping experiences online and offline. Our latest Trend God report offers an analysis of L'Oréal’s situation and provides actionable recommendations based on the CEO's insights. Here are some key suggestions: 1. Enhance data architecture with SAP for better omnichannel experiences while prioritizing data privacy. 2. Create an AI system to better analyze consumer data and predict beauty trends. 3. Implement AI-powered virtual beauty advisors for real-time product recommendations. 4. Improve smart packaging to track usage, offer personalized tips, and automate refills. 5. Launch hyper-personalized AI-driven subscription services for tailored product offerings. 6. Convert retail spaces into experiential beauty hubs with localized production from the Suzhou fulfillment center. 7. Use biometric sensors and smart mirrors to adapt retail environments to consumer emotions. 8. Incorporate sustainability metrics into the AI ecosystem to align with ESG goals. 9. Develop hybrid mixed-reality beauty experiences that capitalize on e-commerce growth. These recommendations aim to tackle L'Oréal's challenges and align with the broader trends shaping the industry. With the insights from the CEO, it's evident that focused efforts in these areas could significantly improve L'Oréal's standing in the competitive market. How do you see L'Oréal responding to consumer expectations and competition in these dynamic times? #IndustryTrend #L'OréalStrategy #BusinessInnovation

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    Seattle-based Amazon is making some bold moves to integrate generative AI into its e-commerce platforms. During the recent Q4 2024 earnings call, CEO Andy Jassy highlighted this shift as a way to enhance customer experience while improving efficiency and managing costs. Our assessment of the call through the Broadmind analysis system resulted in a score of 5/10 for Amazon's business performance. Amazon continues to navigate a challenging environment by tapping into various revenue sources, with e-commerce at its core, but also leaning heavily on AWS and advertising for profitability. The company’s strong logistics network and global footprint are undeniable assets, yet challenges such as high capital expenditures and slim retail margins cast a shadow. Opportunities like AI-driven e-commerce, social commerce, and cloud service expansion remain, but they must contend with increased competition, market saturation, and shifts in consumer preferences. The ability to adapt, optimize operations, and manage regulatory landscapes will be crucial for Amazon's future success. As we see trends in AI, sustainability, and personalization converging, Amazon is striving to offer tailored shopping experiences that reflect these shifts, all while keeping eco-conscious practices in mind. This combination of physical and digital retail supported by augmented reality and experiential tech is likely to enhance customer engagement significantly. Our latest Trend God report offers a deep dive into Amazon’s business strategies, complete with insights and suggestions for boosting their performance score. Here are some key recommendations: 1. Advance Ethical AI Governance 2. Develop Predictive Commerce Engines 3. Implement Real-Time Hyper-Personalization 4. Establish Marketplace Optimization Tools 5. Pioneer Cross-Linguistic AI Communication 6. Innovate Supply Chain with Predictive Logistics 7. Forge Sustainable AI Operational Models 8. Design Unified AI Assistants 9. Enhance Ambient Computing Integrations These insights underscore the importance of addressing the challenges highlighted in the earnings call while also exploring new avenues for growth and transformation. Jassy’s focus on AI and operational excellence marks a crucial point for Amazon and the retail industry. I’d love to hear your thoughts on Amazon's strategy and how AI might influence the future of retail.

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    In the recent Q4 2024 earnings call, CEO Robert Greenberg pointed out that Skechers needs to bolster its market presence by expanding direct-to-consumer efforts through digital-first retail experiences in their physical stores. Our Broadmind analysis system gave Skechers a performance score of 4/10, highlighting plenty of room for improvement. The company saw a 16% revenue increase in Q3 2024 and a year-over-year growth of 13%. While their balanced sales channels and global reach are commendable, Skechers is facing challenges like rising inventory levels and low operating margins, particularly in key international markets such as China. That said, there are growth avenues in emerging markets and a significant opportunity to enhance their direct-to-consumer channels, as well as to invest in product innovation and sustainability efforts. In the fashion and apparel landscape, there's a clear trend driving companies towards digital transformation and sustainability. From incorporating blockchain for transparency to virtual fitting rooms, technology is reshaping the way consumers interact with brands and pushing for a more personalized, eco-friendly approach to products. In line with CEO Greenberg’s insights, our Trend God report offers a thorough analysis of Skechers’ challenges and opportunities along with actionable recommendations to improve their performance. Some key recommendations include: 1. Integrate advanced technologies like Hand Free slip-ins and Arch Fit for footwear customization. 2. Optimize distribution strategies for on-demand production in key markets. 3. Enhance in-store technology with personalized scanning and better e-commerce integration. 4. Develop systems to gather real-time customer feedback for product development. 5. Consider decentralized micro-manufacturing for on-demand production. 6. Create immersive AR platforms for customers to design footwear inspired by local styles. 7. Launch global livestreamed design and marketing events to engage audiences. 8. Form partnerships with independent designers and influencers to keep offerings fresh. The insights from the Trend God report highlight the urgency of implementing these strategies to improve Skechers' standing in a competitive market. What strategies do you think would be most effective for Skechers to adapt to these changes?

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    Pinterest has a lot on its plate, especially after CEO Bill Ready highlighted the need to transform visual content discovery into a more engaging shopping experience during the recent Q4 2024 earnings call. Our Broadmind analysis gave Pinterest a performance score of 3/10, indicating there's room for improvement. Looking at the Q4 results, Pinterest showed some resilience with a 19% year-over-year revenue growth and better profitability. That said, the company is grappling with challenges like lower ad pricing and strong competition in key markets. While there are still plenty of opportunities for international expansion and enhanced e-commerce integration, Pinterest must tackle threats from tech giants, and adjust to regulatory and economic changes. The path forward will hinge on diversifying revenue streams and keeping users engaged amid an increasingly crowded space. In our latest Trend God report, we've highlighted significant shifts in digital media, notably the move toward hyper-personalization and the merging of commerce with immersive content. By integrating elements of gaming, social media, and e-commerce, brands can create more cohesive ecosystems that enhance user experiences. Representation in visual searches is also becoming crucial as consumers demand more inclusive platforms. Our 33-page report dives into actionable recommendations for Pinterest, inspired by recent trends and the CEO’s insights: - Boost AI-driven personalization for tailored content and product suggestions. - Increase diverse representation in visual search algorithms. - Upgrade the ad suite for improved relevance. - Expand e-commerce offerings, including new advertising formats. - Integrate sustainability and ethical filters in shopping processes. - Design adaptive interfaces to cater to cultural and accessibility needs. - Enhance visual scanning tech for better product identification. - Leverage biometric authentication for secure payments. - Introduce community boards for collaborative collections. - Explore immersive holographic interfaces for products. As Pinterest grapples with evolving challenges, the insights from our report could guide them toward meaningful improvements. What do you think Pinterest should focus on to navigate its current landscape and capitalize on growth opportunities?

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    In the recent Q4 2024 earnings call, Ariane Gorin, CEO of Expedia, pointed out the importance of boosting market share and customer loyalty through tailored travel solutions. The call was analyzed by Broadmind, resulting in a performance score of 4/10, which underscores the challenges ahead. Expedia showed solid revenue growth in lodging and B2B bookings. However, the company faces some hurdles, including reliance on traditional revenue streams and margin issues. They’re investing in AI to improve efficiency and customer experiences, and they’re committed to providing value to shareholders with dividends and stock buybacks. As the market shifts, there's potential for growth in sustainable travel and tech integration. Yet, Expedia needs to navigate economic uncertainties, increasing competition, and a consumer shift toward personalized and diverse travel experiences. Finding the right balance between strengths and challenges is key for the company moving forward. The Trend God report dives deeper into Expedia's landscape, offering concrete recommendations based on the CEO's insights: 1. Boost AI use for personalized features. 2. Create a real-time trip curation engine. 3. Introduce flexible pricing models through AI. 4. Develop a framework for user-controlled data privacy. 5. Enhance the advertising system with better targeting. 6. Integrate sustainability and carbon tracking into bookings. 7. Innovate payment models for flexibility. 8. Build a marketplace for local suppliers. 9. Partner with local entrepreneurs for unique offerings. 10. Launch a blockchain-based rewards system. Ariane Gorin's insights point to key improvement areas, and the report offers practical strategies to elevate Expedia's performance despite industry challenges. What are your thoughts on these suggestions? How can Expedia take these steps to enhance its market position and reshape travel experiences for its customers? #IndustryTrend #ExpediaStrategy #BusinessInnovation

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    In the recent Q3 2025 earnings call, e.l.f. Beauty’s CEO, Tarang Amin, spoke about the need for the brand to step up its customer engagement and revenue growth efforts through a more dynamic mobile app. The app aims to provide personalized experiences, loyalty rewards, and social sharing capabilities. However, our Broadmind analysis assigned e.l.f. a score of 4/10, highlighting opportunities for improvement. Despite significant year-over-year growth of 31-40%, largely driven by a robust digital presence and international expansion, e.l.f. is facing hurdles like a slowdown in growth and increased marketing expenses. They have made impressive strides in capturing essential makeup market share and maintain a healthy 71% gross margin. Yet, challenges loom with established competitors, economic uncertainties, and evolving consumer preferences. The good news? There are still plenty of growth opportunities. Emphasizing advanced digital solutions, exploring new markets, and expanding eco-friendly product lines can help bolster e.l.f.’s position. Trends like AI integration in personalized beauty experiences and a consumer shift towards sustainability are really shaping the landscape. Brands are looking for more meaningful connections, authentic brand interactions, and transparent sourcing practices. To provide deeper insights into e.l.f. Beauty’s current standing and potential paths, my Trend God system has released a detailed 35-page report. This analysis not only responds to the CEO’s remarks but also offers practical recommendations to boost the company’s performance score. Here are some suggestions for e.l.f. Beauty: 1. Create an AI integration framework with wearable and mental health tech. 2. Enhance the direct-to-consumer website for a more user-friendly experience. 3. Revamp the Beauty Squad loyalty program into a dynamic rewards marketplace. 4. Use real-time emotional analytics to tailor customer beauty experiences. 5. Launch a decentralized co-creation platform for user-generated product ideas. The insights from the Trend God report can guide e.l.f. Beauty in refining its strategy while also providing a lens into industry-wide implications. Implementing these recommendations could help the brand align closely with emerging consumer demands and environmental needs. What are your thoughts on how beauty companies can harness technology and sustainability to boost customer engagement?

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    Following GoPro's recent Q4 2024 earnings call, CEO Nicholas Woodman emphasized the importance of boosting recurring revenue through expanded subscription offerings. Despite strong brand recognition and a lineup of new HERO cameras, GoPro faces challenges with retail revenue and operating losses. Our Broadmind analysis gave them a score of 2/10, indicating there's work to be done. The consumer electronics market is undergoing significant changes, with trends like AI personalization and 5G technology shaping the future of user engagement. Companies are increasingly focusing on subscription models, aiming to balance premium features with affordable options in response to economic pressures. Our Trend God report dives into GoPro’s situation and the wider industry, providing actionable insights for improvement. Here are some recommendations tailored for GoPro: 1. Launch a subscription tier for hardware upgrades to keep customers engaged with the latest products. 2. Create an AI tool that learns users’ editing styles for a more personalized experience in the Quik app. 3. Introduce AI-driven content filters and effects based on user feedback. 4. Enable real-time collaborative editing features for shared projects. 5. Develop a platform for multi-angle live streaming and gear exchange to promote community involvement. 6. Offer personalized insurance options for equipment as part of subscription packages. 7. Provide a space for third-party developers to create innovative modular accessories. 8. Design a modular camera system for users to customize according to their needs. These insights underscore the importance of adapting to current market dynamics. With these steps, GoPro has the opportunity to strengthen its position and meet evolving consumer expectations. What are your thoughts on how subscription models are shifting consumer behavior in the electronics sector?

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    On Spotify's recent Q4 2024 earnings call, CEO Daniel Ek highlighted the importance of enhancing the company's market position and revenue growth, particularly through AI technology that personalizes multimedia content for high-value users. Our Broadmind analysis gave Spotify a score of 4/10, indicating there’s room for improvement in various areas. With 675 million monthly active users and impressive year-over-year revenue growth, Spotify is making strides. They've introduced a range of content, from video podcasts to audiobooks, boosting user engagement. However, challenges like slowing growth in premium subscriptions and advertising revenues hint at potential market saturation. There are opportunities for growth in programmatic advertising, deeper connections between artists and audiences, and localized content in emerging markets. It’s essential for Spotify to confront fierce competition, advertising saturation, and changes in the regulatory landscape regarding digital advertising and data privacy. Fortunately, Spotify's strong brand recognition remains a key asset for meeting these challenges. The digital landscape is shifting rapidly, with AI integration and a push for sustainability leading the charge. As consumers increasingly demand personalized experiences, Spotify’s commitment to AI stands out. Their move towards energy-efficient technologies indicates a readiness to address environmental concerns, reinforcing their position as a leader in the media sector. Multi-tiered monetization strategies also signal adaptability to current trends. Our Trend God report dives into Spotify's business dynamics, offering recommendations inspired by Daniel Ek's insights. Here are some suggestions for Spotify moving forward: 1. Create AI-driven recommendation systems for multimedia content based on users' moods and locations. 2. Develop immersive experiences that mix music, video, and interactive components. 3. Enhance narratives that adapt according to user interactions. 4. Provide creators with real-time analytics to refine their content. 5. Organize exclusive personalized events to boost user engagement. 6. Explore decentralized content distribution to empower creators. 7. Look into blockchain-based monetization for new revenue opportunities. Ek’s emphasis on AI and personalization could reshape Spotify's path as it faces industry challenges and opportunities. What steps do you think Spotify should take to bolster its market presence and user engagement?

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