🏆📊 Exciting news to share! Protocall Services has achieved an exceptional Net Promoter Score (NPS) of +64.5 – nearly double the healthcare industry average of 34. NPS is the gold standard for measuring customer satisfaction and loyalty, ranging from -100 to +100. Our score of +64.5 reflects that the vast majority of our partners would strongly recommend Protocall Services to colleagues – a testament to the trusted relationships we've built in behavioral health support. As creators of the Welltrack Ecosystem, this milestone validates our mission to be more than a service provider – we're your dedicated partner in delivering 24/7 behavioral health support when communities need it most. Thank you to our incredible team for making this possible, and to our valued partners for your continued trust in Protocall Services. Read the full press release: https://qrco.de/bfjMoY #BehavioralHealth #CustomerSatisfaction #EPA #CommunityMentalHealth #HigherEducation
Protocall Services, Inc.
心理健康保健
Portland，Oregon 2,414 位关注者
It's not just what you get, it's who you get
关于我们
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
- 网站
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http://www.protocallservices.com
Protocall Services, Inc.的外部链接
- 所属行业
- 心理健康保健
- 规模
- 201-500 人
- 总部
- Portland，Oregon
- 类型
- 私人持股
- 创立
- 1992
- 领域
- mental health triage、call center、behavioral health、self-help app和provider network
地点
Protocall Services, Inc.员工
动态
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We're #hiring a new Remote 988 Crisis Chat and Text Counselor in Oregon. Apply today or share this post with your network.
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We had so much success with our last hiring fair that we are going to do them more regularly. Drop by and meet with our recruiters and learn about our exciting careers providing high-quality crisis care! #Hiring #HiringFair #MentalHealth #MentalHealthcare #988
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I'm thrilled to announce a collaboration between Resilience Lab and Protocall Services, Inc. / Welltrack Connect, aimed at providing a free continuing education opportunity to all participating universities and schools nationwide. It has been an absolute pleasure working alongside Dr. Anica Camela Mulzac, Aarti Khullar, PsyD, and Rachel Williams to bring this vision to life. We cordially invite you to join us for a virtual educational event titled "Race and Therapy: Why it Matters?" on March 14th at 2 PM EST. If you're unable to attend the live event, we encourage you to still register - content will be made available through Resilience Lab Continuing Education Program as a home study course.