We can’t wait to sponsor Customer Contact Week in Nashville on October 23-25! Visit us at booth 304 for one-on-one discussions, live demos, and be sure to attend our speaking session on Thursday, October 24 from 10:45-11:30 AM in the 'Mockingbird 2' room. See you there! #CustomerContactWeek #CCWNashville
关于我们
Prosodica provides an enterprise-grade voice and speech analytics engine that businesses use to gain deep insights into customer experiences, employee engagement, and customer satisfaction. Using state of the art artificial intelligence, the engine automatically tags, classifies, and scores every customer conversation to drive interactive data visualizations that identify operational areas of risk tying them to specific processes or workgroups for actionable remediation. Prosodica democratizes data providing customer experience analysis and call scoring to all levels of the organization from executives to the front-line where the system provides personalized coaching advice to representatives following every conversation.
- 网站
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https://www.prosodica.com/
Prosodica的外部链接
- 所属行业
- 数据基础架构与分析
- 规模
- 11-50 人
- 总部
- Chicago，Illinois
- 类型
- 私人持股
- 创立
- 2012
- 领域
- Call Center、Contact Center、Analytics、Workforce Optimization、Performance Management、Customer Experience、Speech Analytics、Voice Analytics、Predictive Modeling、Engagement、Operational Dashboards、Real-time Feedback、Automated Coaching和Gamification
地点
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主要
获取路线
2 N Riverside Plaza
Suite 225
US，Illinois，Chicago，60606
Prosodica员工
动态
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“AI enables our clients in call-center industries to enhance their customer experience by analyzing calls more effectively than ever before.” — Ankush Rastogi, Senior Business Analytics Engineer Curious about how we're leveraging AI to deliver faster, more effective and innovative solutions to our customers? Check out our full interview on Built In. #BuiltIn #AI #ArtificialIntelligence #MachineLearning #Innovation
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Prosodica转发了
“When people feel a part of something and their individuality is embraced, they find ways to be creative, take more risks, and make a unique contribution.” — Mariano Tan, Founder and CEO Want to be a part of the excitement taking place at Prosodica? See what else Tan had to say about his leadership vision and approach to building culture. #RaisingUpTech #BuiltIn
For Prosodica’s Founder And CEO, ‘Policy is The Enemy’ of Cultural Progress
builtin.com
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Our Product Manager, Sarah Swartz, spoke with Built In to share how we maintain collaboration between our product and design teams. Learn more about how we drive innovation together! #RaisingUpTech #BuiltIn #ProductManagement
How — and Why — These Product and Design Collaborate Effectively
builtin.com
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We’re headed to CCW Emerging Technology Exchange this February 21-23 in San Diego, CA! If you are looking to implement emerging technologies into your CX strategy, join us at the exchange. View the full agenda here: https://bit.ly/47AcF3m #CCWExchange #CustomerManagementPractice
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“When people feel a part of something and their individuality is embraced, they find ways to be creative, take more risks, and make a unique contribution.” — Mariano Tan, Founder and CEO Want to be a part of the excitement taking place at Prosodica? See what else Tan had to say about his leadership vision and approach to building culture. #RaisingUpTech #BuiltIn
For Prosodica’s Founder And CEO, ‘Policy is The Enemy’ of Cultural Progress
builtin.com
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Join Mariano Tan, President & CEO of Prosodica, at Customer Contact Week Austin 2024 for his breakout session "Beyond the Нуре: How Generative Al Will Change the Contact Center." We hope to see you there! #CCW?#CCWAustin?#CustomerContactWeek
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We're thrilled to announce that Prosodica is sponsoring Customer Contact Week Austin 2024! Visit booth 818 for one-on-one chats with our team, live demos, and more. Learn more and register here: https://lnkd.in/dQDid3k #CCW #CCWAustin #CustomerContactWeek
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