Project N95

In January 2020, the CDC reported the first laboratory-confirmed case of the the 2019 novel coronavirus SARS-CoV-2 in the United States. Just weeks later, on March 3rd, 60 cases were reported across multiple states. Project N95 began the very same day. This is the story of how a tiny nonprofit ultimately delivered more than 42 million pieces of PPE to people in need. #healthequity

Want to make a difference? Get a team. The Project N95 team came from all walks of life and all over the world. Our hundreds of incredible volunteers and staff brought to bear their deep expertise in procurement, healthcare, government, logistics, and technology to help people in need. And did they ever—more than 650,000 people got access to nearly 43 million pieces of life-saving equipment through Project N95. We are so proud of everyone who worked together when hope felt so distant. The enduring lesson of our time together? With the right team, you can do amazing things. Thank you to the entire Project N95 crew. Interested in reaching out? Just search for "Project N95" in the LinkedIn search bar and select "People" to see the team members who made our mission possible over the years.

Ready to take your team to the next level? Meet Malcolm Nowlin, our Project Manager with a flair for excellence! With his agile prowess, Malcolm spearheaded the adoption of agile principles for our team, achieving an outstanding 90% completion rate for e-commerce marketplace development sprints. His adept team leadership resulted in a 20% increase in content creation from our marketing team – turning ideas into tangible success. Malcolm's knack for vendor collaboration shone through in an impressive 80% boost in our nonprofit shop's Black Friday sales this year. Beyond his project management finesse, Malcolm is a stellar vendor relationship manager. For organizations in search of a dynamic and results-oriented professional, Malcolm is the ideal choice. #ProjectManagement #ProjectManager #AccountManager #KeyAccount #Agile #Sprint?#VendorManagement #agileprinciples #agilecelebrations #ecommerce #scrummanagement #leanprinciples

In search of a customer support wizard who can turn chaos into calm with a wave of her wand? Introducing Laura Derr, our Head of Customer Support. In addition to her work at Project N95, where her team fielded and triaged thousands of calls (while rocking a greater-than-90% SLA and a consistent customer satisfaction rating of more than 95%!) she’s worked in #healthcare in a variety of capacities including contact tracing and veterinary medicine. Lara developed our individual mask donation program and was an unflagging champion for the people we served. She’s been our social responsibility superstar, our ZenDesk guru and the person we counted on to be calm in the midst of a storm. If you’re a nonprofit or healthcare organization looking for someone who can level up your customers’ experience and bring new energy to your team, reach out to Lara! #customersupportmanager #patientadvocacy #patientoutreach #customersuccessmanager #remotework #customerexperience #customersupport #healthcare #healthequity?

In search of a customer support wizard who can turn chaos into calm with a wave of her wand? Introducing Laura Derr, our Head of Customer Support. In addition to her work at Project N95, where her team fielded and triaged thousands of calls (while rocking a greater-than-90% SLA and a consistent customer satisfaction rating of more than 95%!) she’s worked in #healthcare in a variety of capacities including contact tracing and veterinary medicine. Lara developed our individual mask donation program and was an unflagging champion for the people we served. She’s been our social responsibility superstar, our ZenDesk guru and the person we counted on to be calm in the midst of a storm. If you’re a nonprofit or healthcare organization looking for someone who can level up your customers’ experience and bring new energy to your team, reach out to Lara! #customersupportmanager #patientadvocacy #patientoutreach #customersuccessmanager #remotework #customerexperience #customersupport #healthcare #healthequity?

Our partners made our work possible.? We're grateful to?US Tool Group?for their incredible support through donations of high quality, authentic masks for people in need. Thank you for sharing our vision of protecting communities through the COVID-19 pandemic and beyond!

While our nonprofit shop will take its last order on Sunday, December 17th our Customer Support team will still be available after that date to handle questions and make sure your packages arrive safely. Donation requests from individuals experiencing difficulty covering the cost of masks can be made via our website until December 20th.?Thank you for being a part of our journey!

Our partners made our work possible. We're grateful to?Bona Fide Masks??for their incredible support through donations of high quality, authentic masks for people in need. Thank you for sharing our vision of protecting communities through the COVID-19 pandemic and beyond!

Our partners made our work possible. We're grateful to?United States Mask?for their incredible support through donations of high quality, authentic masks for people in need. Thank you for sharing our vision of protecting communities through the COVID-19 pandemic and beyond!

Our partners made our work possible. We're grateful to?WellBefore?for their incredible support through donations of high quality, authentic masks for people in need. Thank you for sharing our vision of protecting communities through the COVID-19 pandemic and beyond!