Professional Crisis Management Association

Behavior Quick Tip: Empathy Training for Staff Behavior challenges and crises in schools can feel overwhelming, but one of the most powerful tools we have is empathy. Teaching staff how to respond with empathy isn’t just a “feel-good” approach—it’s a game-changer for building trust and diffusing tension. Here’s how to incorporate empathy training into your school’s professional development: ? Step 1: Teach Active Listening Encourage staff to focus on truly hearing what a student is saying—both with their words and their body language. Model how to paraphrase and validate emotions without judgment. ? Step 2: Practice Perspective-Taking Run role-play scenarios where staff put themselves in the student’s shoes. What might they be feeling or experiencing in that moment? This helps staff respond from a place of understanding, not frustration. ? Step 3: Focus on De-escalation Help staff practice calming their tone, body language, and words to create a safe space for the student. Empathy is the bridge to calming a crisis. ? Step 4: Provide Feedback and Coaching After each scenario, coach staff on what worked and where they can grow. This ensures empathy skills become second nature in real-life situations. When educators lead with empathy, they’re not just addressing behavior—they’re addressing needs. And when students feel understood, they’re more likely to meet expectations and grow. #BehaviorScience #EmpathyTraining #TeacherTips #BehaviorManagement #CrisisResponse #PCMA #CrisisManagement #CrisisPrevention

In this episode,?Christopher Hull sits down with Dr. Paulie to share his journey from the classroom to becoming a leader in educational innovation. As a former teacher, Christopher understands the challenges educators face every day and uses that experience to drive meaningful change in K-12 education. Together, he and Dr. Paulie dive into what it takes to empower teachers, improve student outcomes, and turn data into tools that truly support learning. Christopher opens up about his mission to create a better educational experience for everyone involved—students, teachers, and administrators alike. He discusses how his firsthand experiences shaped his vision and commitment to making a difference where it counts most: in the lives of students and the educators who support them. Tune in for an insightful conversation on rethinking education through passion, purpose, and practical solutions. https://lnkd.in/enjjRAWt #CrisisinEducation #NewEpisode #Education #Data #OTUS #PCMA

Debriefing for Growth: Why It Matters When challenges arise, how we respond determines whether they become stepping stones or roadblocks. Understanding the "why" behind a crisis is key, and that’s where Applied Behavior Analysis (ABA) shines. It’s not just about fixing problems—it’s about building systems that prevent them and creating environments where success thrives. At PCMA, our training solutions—Professional Crisis Management (PCM) and EveryDay BehaviorTools—are grounded in the practical application of ABA. These tools empower individuals and organizations to not only manage crises but to create sustainable, positive outcomes. If you’re ready to level up your approach to crisis management and growth, this is a must-watch. Click the link and see how ABA transforms setbacks into opportunities for real progress. If you'd like information about becoming a certified instructor of PCM or EveryDay BehaviorTools, reach out to [email protected]! #BehaviorScience #Leadership #CrisisToSuccess #PCMA #ProfessionalCrisisManagement #EveryDayBehaviorTools https://lnkd.in/e84Dsy53

We’re honored to have our latest article featured on the cover of Behavior/Braina Magazine! At PCMA, we’re deeply committed to fostering positive, safe, and effective environments across education and human services. This article dives into an OBM-driven framework that’s reshaping how schools manage challenges and create lasting change. Curious to learn more? Check it out here: Managing Mayhem in Education: The OBM-Driven Framework Schools Desperately Need https://lnkd.in/eQ_ihUYE #BehaviorScience #Education #PositiveChange #PCMA #CrisisManagement #CrisisPrevention #BehaviorManagement

How does equipping teachers with behavior management tools transform classrooms? By improving student behavior and achievement. Many educators face daily challenges with behavior management yet receive minimal training or support. It’s a major reason talented teachers leave the profession. When staff are empowered with the right tools, strategies, and support, they can make a real difference—not just for students, but for themselves too. Improving student behavior starts with equipping educators to thrive. Let’s give them the tools, coaching, and leadership opportunities they deserve. Together, we can create a positive ripple effect in every classroom. #EducationMatters #StaffSupport #PositiveBehaviorChange #PCMA #BehaviorManagement #CrisisManagement

Teachers everywhere want their students to be engaged, and they strive to reduce classroom disruptions. But sometimes, even their best efforts fall flat, and the classroom becomes chaotic or disengaged. Therefore, we created a video highlighting the ultimate tool every teacher needs to boost engagement and minimize disruptions. If you're ready to transform your classroom dynamics and create a more interactive learning environment, this is for you. Check it out! #PCMA #BehaviorManagement #CrisisManagement #CrisisPrevention #StudentEngagement https://lnkd.in/ePVDn2Z8

New Quick Behavior Byte is live! Today’s focus: Respecting Personal Space. ??? Learn how your body language and proximity can make or break interactions with someone in distress. We’ll show you how to adjust your approach to reduce tension and de-escalate potential crises—all in less than a minute. Take a quick listen and discover the power of mindful interactions. For more strategies, email [email protected]. #QuickBehaviorBytes #RespectPersonalSpace #CrisisPrevention #BehaviorTips #PCMA #MindfulInteractions

A heartfelt thank you to Keith Haughn, Program Specialist, PCM Instructor and Practitioner at Redlands Unified School District, for being a true Safety Maximizer! Your dedication to Professional Crisis Management (PCM) has transformed your district into a safer, more supportive environment for both students and staff. This kind of impactful feedback is often shared by our dedicated PCM instructors and practitioners, who, like Keith, experience how PCM training empowers staff with proactive de-escalation and crisis intervention strategies. By fostering a confident, collaborative atmosphere, reducing the need for restrictive interventions, and maintaining student dignity, your commitment is building a positive, supportive school culture that truly makes a difference. At PCMA, we are honored to celebrate leaders like you who use the science of human behavior to drive meaningful change. Together, we champion the safest, most effective, and humane crisis management solutions. Thank you, Keith, for your outstanding dedication and for making a lasting impact! #SafetyMaximizer #BehaviorAnalysis #PCMA #SchoolSafety #CrisisManagement

Classroom disruptions and challenging student behaviors can drain even the most resilient teachers, turning each day into a battle to maintain order. Many well-meaning strategies fail to get to the root of the issue, often escalating the problem. There is a more effective approach: shifting your perspective. When educators learn to see challenging behavior as a form of communication rather than defiance, it opens the door to compassion, connection, and lasting solutions. This small mindset shift can transform classrooms from spaces of conflict into centers of growth and support. Want to dive deeper into behavioral strategies like these? Check out PCMA’s Behavioral Brief for more insights and tools to make a positive impact! #BehavioralStrategies #ClassroomManagement #PositiveBehaviorSupport #PerspectiveTaking #EducationMatters #TeacherTools #PCMA #BehavioralBrief #StudentSuccess #CompassionateTeaching #EffectiveInterventions #BehaviorAnalysis #BuildingConnections #PositiveClassrooms #TeacherSupport

On this Veterans Day, the Professional Crisis Management Association (PCMA) extends its heartfelt gratitude to all veterans for their unwavering dedication and service. Your commitment to safeguarding our nation exemplifies the highest standards of courage and resilience. At PCMA, we recognize the profound contributions of veterans, not only in defense of our country but also in their roles within our communities. Your experiences and leadership continue to inspire and guide us in our mission to promote safety, respect, and dignity in all professional settings. We are honored to stand amongst and beside you, learning from your example of steadfastness and integrity. Your sacrifices have paved the way for a safer and more secure society, and for that, we are eternally thankful. #VeteransDay #ThankYouVeterans #HonorOurHeroes #PCMASalutes #ServiceAndSacrifice #GratefulNation #SupportOurTroops #VeteranStrong #CourageAndCommitment #SaluteToService #PCMA