Tired of missed service calls and lost appointments? ?? With Service Response Complete, your dealership can handle 100% of inbound service calls with ease. Powered by https://hubs.ly/Q03cB_Pz0 and live agent support, we ensure every customer gets the attention they need—day or night. ?? 24/7 call handling ?? DMS & scheduler integration ?? Live agents for complex calls ?? Book a demo today & transform your service department! ?? Book a Meeting Online Today: https://hubs.ly/Q03cB_MP0 #BetterCarPeople #ServiceEfficiency #CustomerEngagement #ConnectedResponse #DecemberBoost #BetterCarPeople #AutoService #ServiceBDC #CustomerExperience
Proactive Dealer Solutions
汽车
Huntersville,North Carolina 8,341 位关注者
We are Modern Retailing. We believe that every dealer has the ability to be GREAT and deserves that opportunity.
关于我们
Our Mission To help dealers maximize their success through people, process, and technology. We are Modern Retailing. Founded in 2001, Proactive Dealer Solutions is known for having disrupted the automotive industry as the authority in the Business Development concept. We have built more than 4,000 BDCs across the US and Canada, and we continue to evolve around customer experience (CX) expectations in today’s highly competitive market. Proactive Dealer Solutions focuses on partnering with dealers to drive their gross profit and service revenue by transforming the dealership’s culture through people, process, and technology. As a single-source solution, our comprehensive, customizable training, coaching, and lead management programs support a range of clients from single-store solutions to national programs in the automotive, RV, marine, and powersports industries. We help dealers & OEMs build customer and brand loyalty through a customer retention strategy focused on delivering an excellent customer experience across the entire organization. We believe that every dealer has the ability to be GREAT and deserves that opportunity.
- 网站
-
https://www.proactivedealersolutions.com
Proactive Dealer Solutions的外部链接
- 所属行业
- 汽车
- 规模
- 51-200 人
- 总部
- Huntersville,North Carolina
- 类型
- 合营企业
- 创立
- 2001
- 领域
- BDC Set-Up and Rehab、BDC Central、BDC Boot Camp for Sales and Service Departments、Performance Coaches、Recruiting Services、Support Products、Hands-On BDC Management/Rep Training、BDC Evaluations、BDC Mentor、Digital Retail Training、Customer Experience Training、Call Recording Software、Performance Software、Sales MasterClass、Outsourced Virtual BDC、Virtual Call Center和Virtual Automotive Training
地点
Proactive Dealer Solutions员工
动态
-
Service MasterClass is less than two weeks away! Sign up here: https://bit.ly/41M1UdB
Vice President & Co-host of The Fixed Ops Roundtable | Automotive Consulting | Automotive News 40 Under 40 | Dealer Solutions | BDC | Fixed Ops | Sales | Leadership | Equestrian
The Better Car People Service MasterClass is coming up soon! March 18th-20th join the three day boot camp at Better Car People’s training facility in Huntersville, NC! You’ll learn: - Navigating Service conversations - Creatinf value and ROI - Online to Service Bay Experience - Optimizing Service Operations - Understanding styles with DISC - Developing a high performing team - AI-powered customer experiences - Optimizing operations through process mapping - Creating customer centric KPIs Get your seats now at the link below! ???? You can also catch more information and best practices from Better Car People at the next Ted Ings' Fixed Ops Roundtable? virtual event May 12th-15th!
-
Are missed opportunities, slow response times and overnight inquiries resulting in a disappointing Q1? Click here to see how First Quality Response can prevent your leads from falling through the cracks: https://hubs.ly/Q039LGlc0 Eliminate your missed opportunities with Better Car People's First Quality Response. Our service guarantees that every lead is quickly and effectively engaged, ensuring you never miss a chance to connect with a potential customer. ? Immediate response to customer inquiries, day or night. ? Personalized interactions tailored to each customer’s needs. ? Integration with your existing CRM systems for seamless data flow. ? Detailed analytics to help you monitor and improve engagement metrics. This year, treat your dealership to the best in lead management with First Quality Response ! Call us at (803) 619-3794 or Click Here to Book a Meeting: https://hubs.ly/Q039MkqV0 #bettercarpeople #fqr #firstqualityresponse #Automotive #AutoIndustry #CarDealership #LeadGeneration #CustomerEngagement #SalesSupport #CustomerService #24x7Support #BDC #BusinessDevelopment #ClientRetention #SalesAutomation #DigitalTransformation #AutoSales #CustomerExperience #AutomotiveTechnology #SalesOptimization
-
-
Check out our latest blog on the importance of BDC Sales Training here: https://hubs.ly/Q039sP4c0 Signs You Need a Sales BDC Training Program: Even the best BDC teams need regular training to stay sharp and keep up with changing buyer behaviors. Here are some clear signs it’s time to invest in BDC sales training: - Your show rates are dropping - You’re hearing the same old scripts - Your team struggles with objections - Your sales team is overwhelmed - Lead response times are lagging Your BDC is the backbone of your dealership’s sales operation. They are often the first point of contact for potential customers, handling everything from initial inquiries to appointment scheduling. But if you’re like many dealership owners and managers, you might be feeling the squeeze of being short-staffed. Maybe you’ve watched as your sales leads try to squeeze training sessions between their already packed schedules, or you’ve noticed that some of your best practices feel a bit outdated. The good news? The right BDC sales training can solve these challenges and get your team firing on all cylinders again. To learn more about unlocking your team's potential, check out our latest blog on BDC Sales training here: https://hubs.ly/Q039sP4c0 #SalesMasterClass #BetterCarPeople #SellMoreCars #BDCSalesTraining #BusinessDevelopment #SalesTraining #AutomotiveSales #CustomerEngagement #LeadGeneration #SalesPerformance #SalesLeadership #SalesCoaching #SalesStrategy #SalesSkills #SalesTeam #SalesSuccess #SalesTips #SalesManagement Aaron Kleinhandler Syl Raymond Randy Berlin Marilynn Youngs Matt Gray Matt Lowery Michael Davis Justin Hill
-
-
Join us for Service MasterClass March 18-20! Click here for more information: https://lnkd.in/dyiB43Th
BDC SERVICE MASTERCLASS: An exciting learning opportunity for Fixed Ops Managers and Service BDC Managers! This 3-day MasterClass is packed with information to help your teams excel! Join Better Car People at their training center located 10 minutes from beautiful Charlotte, NC on March 18th-20th. Link to register: https://lnkd.in/evmuWsFt #automotive Vanessa Collins Brooke.ai Proactive Dealer Solutions Sarah Vantine Katrina Ness Justin Hill Zach Daw Randy Berlin Syl Raymond Ted Ings' Fixed Ops Roundtable?
-
Sales MasterClass: March 11-13 & Service MasterClass: March 18-20. Reserve your spot today: https://hubs.ly/Q038rT5S0 Three days in March can make a world of difference for the rest of your 2025. Join us in Charlotte next month and give your Sales and Service Teams the boost they need! Better Car People proudly presents our first Sales and Service MasterClass sessions of 2025. Our state-of-the-art, interactive seminars for automotive professionals aiming to navigate and master a new era of car buying and automotive service. Our sessions are facilitated by the industry's finest - seasoned automotive experts who bring a wealth of knowledge and a track record of success! Three days of Modern Retailing training will allow you to have an immediate impact on your entire team once they return to the dealership! Book Early and Save! Speak to a member of our MasterClass team today! Call Us at 1-800-265-1855 or Click Here for more information: https://hubs.ly/Q038rT5S0
-
-
BETTER CAR PEOPLE: L. Courtney Douglas, MBA of FordDirect and Aimi Gundersen, Ed.D. of Better Car People discuss their strategic alliance - The Shop: The?One-stop marketplace?for your dealership needs ... with Katrina Ness and Vanessa Collins of Northwood University at NADA! Brooke.ai Proactive Dealer Solutions Zach Daw Ted Ings' Fixed Ops Roundtable? Fixed Ops Magazine Matt Gray Justin Hill For details please DM Ted Ings or Sarah Vantine
-
ANNOUNCING: Aimi Gundersen, Ed.D. of Better Car People and Brooke.ai is a guest speaker at FixedOpsRoundtable.com "All Systems Go!" The 4-Day Virtual Event; May 12 through 15, 2025! 170+ expert speakers, 40 panel discussions, 4 keynote speakers, and the latest technology, processes, and information you need to know! TICKETS ARE COMPLIMENTARY - while they last! Please DM Ted Ings or Sarah Vantine for event information Zach Daw Justin Hill Randy Berlin
-
-
Sales MasterClass: March 11-13 & Service MasterClass: March 18-20. Reserve your spot today: https://hubs.ly/Q036dS-M0 From the bustling BDC to the dynamic Showroom, and all the way through to the Service Drive, our Sales and Service MasterClass sessions are a state-of-the-art conduit for automotive professionals aiming to navigate and master the new era of car buying and service. Our MasterClass sessions are three-day boot camps held at our training facility in beautiful Huntersville, NC, just ten minutes north of Charlotte. Both sessions are facilitated by seasoned automotive experts who bring a wealth of knowledge and a track record of success in both the Sales and Service. Three days of Modern Retailing training will allow you to have an immediate impact on your entire team when you return to the dealership! Book Early and Save! Speak to a member of our MasterClass team today! Call Us at 1-800-265-1855 or Click Here for more information: https://hubs.ly/Q036dS-M0
-
-
Special thanks to Ted Ings' Fixed Ops Roundtable? for having Katrina Ness and Vanessa Collins stop by our NADA 2025 booth! Check out what happens when L. Courtney Douglas, MBA of FordDirect popped up at our booth to talk about the partnership between our companies. Learn how Better Car People can leverage training, BDC Solutions and Brooke.ai to put your dealership on the fast track to success in 2025! Ted Ings Aaron Kleinhandler Syl Raymond Aimi Gundersen, Ed.D. Randy Berlin Justin Hill Matt Gray Matt Lowery Katy Milton Jim Sterling
BETTER CAR PEOPLE: L. Courtney Douglas, MBA of FordDirect and Aimi Gundersen, Ed.D. of Better Car People discuss their strategic alliance - The Shop: The?One-stop marketplace?for your dealership needs ... with Katrina Ness and Vanessa Collins of Northwood University at NADA! Brooke.ai Proactive Dealer Solutions Zach Daw Ted Ings' Fixed Ops Roundtable? Fixed Ops Magazine Matt Gray Justin Hill For details please DM Ted Ings or Sarah Vantine