Praxedo North America

?? Reminder: Upcoming webinar! How Field Service Management Delivers Real-Time Insights and Improves Fiber Installations Join us for a powerful webinar where we’ll explore: ? How to identify and eliminate performance gaps ? The role of real-time tracking and streamlined workflows ? Creating effective customer feedback loops Let’s rethink the way broadband providers approach field service—ensuring transparency, efficiency, and customer satisfaction every step of the way. Don’t miss it! Hosted by: Fiber Broadband Association Speakers: ?? Cédric VENARD, General Manager, North America, Praxedo ?? John Greene, CEO & Co-owner, Mytra Consulting ?? Date: Nov 21, 2024 ? Time: 1:00pm EST ?? Save your spot now: https://buff.ly/3YMhfZe #FieldServiceManagement #FiberBroadband #CustomerExperience #Praxedo #saas

An insightful article from Copperberg on the Future of Field Service Scheduling: Leveraging AI for Optimal Efficiency. Discover AI's role in field service scheduling & operations, and how it can transform your business. Full details below ?? #fieldservice #ai #predictivemaintenance #fieldservicemanagement #artificialintelligence #augmentedreality #fsm

?? Upcoming webinar, in partnership with the Fiber Broadband Association In today’s competitive landscape, customer experience is everything. But for fiber installation providers, limited visibility into installation progress and quality control often lead to service "blind spots." Did you know that 90% of customers don’t report their experiences? This leaves providers guessing about the true service impact. Join us for an exclusive webinar where we’ll explore how field service management software, like Praxedo, can help broadband providers gain real-time insights, streamline workflows, and establish feedback loops for a seamless customer experience. ?? Featuring: Cédric VENARD, General Manager, North America, Praxedo John Greene, CEO & Co-owner, Mytra Consulting Don’t miss this chance to discover practical strategies to elevate your installation processes. Full details below ?? #FiberInstallation #FieldServiceManagement #CustomerExperience #Webinar #Praxedo

?? Feature Friday: Optimize Your Technician Routes with Praxedo's SmartScheduler In this video, we show you how Praxedo's SmartScheduler can transform your field operations by automating technician routes based on customizable parameters. Here's what it can do: ?? Configure execution speed, working hours, and travel time for each technician ? Ensure techs only receive jobs they’re qualified for based on skill sets ? Prioritize work order types, automatically scheduling high-priority jobs ?? Assign techs to specific territories by zip codes to reduce route crossover With preset strategies and technician groupings, dispatchers can launch the SmartScheduler to create the most efficient routes, cutting down travel time and boosting job completions. Watch the full video below ?? Want to see it in action? Contact us at Praxedo.com for a demo today! #FieldServiceManagement #SmartScheduler #RouteOptimization #Efficiency #Praxedo https://hubs.li/Q02SYV0-0

?? Feature Friday: Empower Your Technicians with Praxedo's Nearby Feature In this video, we dive into the Nearby Module—a game-changing feature of Praxedo’s Field Service Management Software. With this tool, technicians can self-schedule open work orders based on their location, if they have extra time in their day. The app filters work orders by: ? Technician’s skill set ? Business unit ? Defined radius Technicians can view this from a map or list, sort by relevant criteria, and even check work order details before deciding if they have time to handle it. This gives them the autonomy to assign work orders without involving a dispatcher, increasing the number of jobs completed and reducing response times. ?? Watch the full video below ?? Want to see how it works? Contact us at Praxedo.com for a demo today! #FieldServiceManagement #SelfScheduling #TechnicianAutonomy #Praxedo https://hubs.li/Q02SYWg80

?? Small businesses offering field services are constantly looking for ways to streamline their operations and enhance customer satisfaction. One game-changing solution? Field Service Management (FSM) software designed specifically for small businesses. At Praxedo, we understand the unique challenges these companies face—limited resources, tight budgets, and workforce constraints. That’s why implementing best-of-breed FSM software can make all the difference. It reduces costs, increases efficiency, and boosts customer satisfaction, all without significantly expanding overheads. What exactly can FSM software do for small businesses? ?? Work order management – Create, assign, and monitor jobs in real-time. ?? Scheduling & dispatching – Ensure technicians are sent to the right jobs at the right time. ?? GPS tracking – Track field employees’ locations to reduce travel time and improve response. ?? Mobile access – Technicians can update job status, capture signatures, and access customer details on the go. By automating these processes, small businesses can eliminate inefficiencies, reduce manual paperwork, and scale operations effectively. Read the full article to learn more ?? https://hubs.li/Q02SYVkn0 #FieldServiceManagement #SmallBusinessGrowth #FSM #Efficiency #CustomerSatisfaction

?? Benefits of Field Service Management Software for Small Business For small service-based businesses—like HVAC, plumbing, and electrical services—staying competitive often means finding ways to work smarter, not harder. Field service management software designed for smaller teams is proving essential in meeting customer expectations, streamlining schedules, and responding flexibly to operational challenges. FSM technology is reshaping how these businesses manage daily logistics, optimize routes, and empower field teams—all while controlling costs and minimizing manual tasks. The journey to efficiency starts with the right tools and mindset. Read our latest article to explore more insights on FSM software's potential to transform small business operations ?? https://hubs.li/Q02W3Pnc0 #FieldServiceManagement #FSMsoftware #FieldServiceInnovation #SmallBusinessGrowth #FutureOfWork

Hear it straight from our customers—what life was like before Praxedo and the success they’re seeing now. Before Praxedo, invoicing was a manual headache, technicians often arrived without knowing the full job history, and the paperwork? Overwhelming. Missing parts or crucial details wasn’t just frustrating—it hit the bottom line. Now? Praxedo has transformed the game: ? Jobs are dispatched smoothly, with the right info and parts every time. ? Paperwork is digitized, with real-time data, photos, and documentation at your fingertips. ? Leadership can instantly check team progress. ? Our dispatching tool has driven 20% growth since we started using it. Less stress, more productivity. ? Praxedo shares our values—Honorable, Empathetic, Responsible, and Outstanding—making them the perfect partner. Watch the full video here > https://hubs.li/Q02SYWHg0 Want to see similar results? Book a demo today at https://hubs.li/Q02SYR7G0 #FieldServiceManagement #Efficiency #DigitalTransformation #FSM

?? Feature Friday: Optimize Your Field Operations with Praxedo's Map Scheduling Feature In our latest video, we explain Praxedo’s Map Scheduling feature, a powerful tool within our Field Service Management Software. ?? Visualize work order locations and your team in real-time ??? Make fast, smart scheduling decisions based on routes and travel time ?? Easily search by starting address or the most recent location of your techs ?? Account for traffic patterns and adjust routes on the fly ?? Use Google Maps to track techs' locations and assign work orders quickly With drag-and-drop scheduling and live route adjustments, this feature is perfect for urgent jobs or same-day assignments. It helps cut down on travel time, improve response rates, and boost customer satisfaction. ?? Watch the full video below ?? Want to see it in action? Contact us at Praxedo.com for a demo today #FieldServiceManagement #MapScheduling #CustomerSatisfaction #TechInnovation #Praxedo https://hubs.li/Q02SYWL20

At the recent Smarter Services? Executive Symposium, a panel of industry leaders shared valuable insights into the evolving AI landscape and how businesses are leveraging AI to stay ahead. Key takeaways on AI trends: ?? Scaling AI Beyond Proof-of-Concept: Companies are moving from experimenting with AI in sandboxes to fully integrating AI solutions into business operations, prioritizing seamless implementation and scalability. ?? Generative AI on the Rise: AI is advancing beyond machine learning into generative models, with many businesses actively exploring and testing these technologies to enhance everything from customer service to product development. ?? Data is the Foundation: Successful AI implementation hinges on robust data management. Without high-quality, well-organized data, scaling AI solutions becomes a challenge. Many companies are focusing heavily on data transformation to fuel AI growth. ?? Ethics and Employee Impact: As AI adoption accelerates, the conversation is shifting towards responsible AI practices, ensuring transparency, addressing job displacement concerns, and using AI to enhance employee well-being by automating mundane tasks. Read the full article to learn more ?? https://hubs.li/Q02SYR8v0 As AI continues to shape the future of business, staying informed about these trends and aligning AI investments with business objectives will be key to unlocking its full potential. ?? #AI #DigitalTransformation #AITrends #BusinessInnovation #ResponsibleAI