Port of Seattle

On Aug. 24, we identified system outages consistent with a cyberattack. It was a fast-moving situation, and our staff worked to quickly isolate critical systems.? ? This incident was a “ransomware” attack by the criminal organization known as Rhysida. The efforts our team took to stop the attack?appear to have been successful. There has been no new unauthorized activity on our systems since that day. ? ? We remain on heightened alert and are continuously monitoring our systems. Our staff has been working around the clock to enable our partners and travelers who use our gateways to safely and securely reach their destinations and utilize our facilities.? ? We’ve been engaging with our forensics specialists and actively supporting law enforcement’s investigation of the attacker. We have refused to pay the ransom demanded,?and as a result, the actor may respond by posting data they claim to have stolen on their darkweb site. ? ? Our investigation of what data the actor took is ongoing, but it does appear that some Port data was obtained by the actor in mid-to-late August. Assessment of the data taken is complex and takes time.? ? We are committed to these efforts and notifying potentially impacted stakeholders as appropriate. In particular, if we identify that the actor obtained employee or passenger personal information, we will carry out our responsibilities to inform them.? ? While our response and recovery are still ongoing, we wanted to share updated information about what happened, what we have been doing, and how we are further strengthening our security. It remains safe to travel from SEA Airport and use our maritime facilities.??? ? Read our full statement ?? https://lnkd.in/gxm8x4GV?

Next up in our volunteer spotlight series — meet Julie Kinzie, Sound Insulation Senior Manager, Noise Programs. Rocking a green vest, she volunteered over the busy Labor Day weekend in the baggage claim level and put herself in travelers’ shoes as she answered questions and provided directions and baggage claim information. ???????? ?????? ?? ?????? ???? ?????? ???????????????? ?????????????? ???????? ?????? ????????????????????: “?????????? ???????? ?? ???????????? ???? ?????????? ???????????? ???? ?????????????????????????????? ???????? ???????? ???????????? ???? ?????? ?????????? ???????????? ???????? ???????? ????????????’?? ?????????????? ???? ????-????. ?? ???????????? ???????? ???????????? ???????????? ?????? ?????? ?????????????????????? ???????????? ????-???? ?????? ????????’?? ???????? ???? ?????????????????????????? ???????? ???? ???????? ?????????? ?????????? ????????. ???????? ?????????????????? ?????????? ?????????????? ???? ?????? ???????????? ???? ???? ?????????? ???????????? ???????? ?????? ?????????????? ?????????????? ???????? ????????????’?? ?????????????????????? ???????? ????????. ?? ?????? ???????? ???? ?????????????? ?????? ???????????? ?????????????? ???????? ???? ?????? ?? ??.??.-?????????? ????????????. ?? ???????? ???????????? ?????? ???????????? ?????????????? ???????? ???? ?????? ???????????? ???????????????????? ???????? ????.” “?? ?????????? ???? ???????? ?????????????????? ?????? ?????? ?????? ?????????? ?????????????? ?????? ?????? ?????????? ???????? ???????? ???????? ?????? ???????? ???????????????? ???? ?????????????? ???????? ???? ???? ???? ?????????????????? ?????? ???????? ?????????? ???? ?????? ???????? ?????? ????????????????. ?? ?????? ???????????????? ???????? ???? ???????? ?????? ???????? ?????? ???????? ???????? ???????????????? ???? ??????, ???????? ?????? ?????? ???????????????? ???????? ???? ???? ???? ??????????????????. ?????????????? ???????? ???????????????? ?? ?????? ???????? ???? ?????????????????? ???????? ???????? ?????? ???????? ??????????????, ?????? ???????? ???????? ???????? ???? ?????? ‘????????.’ ?? ???????????????? ???????? ???? ?????? ?????????????? ???????????? ???? ?????? ?? ??????.” “?? ???????????????? ?????? ?????????????? ???? ???????? ???? ?? ?????? ???????????? ?????????????? ????????. ?????? ?????? ???????????????? ?? ?????????? ???? ?????? ???? ???????? ???? ?????? ??????, ?????????? ?????? ?????????????? ?????? ???? ?????????????? ???????? ????. ???? ???????????? ???? ?????? ?????? ???????????????? ?????? ?? ?????? ???????? ???? ?????????????????? ?????? ???????????? ???? ???? ?????????????? ?????? ?????????????? ???????????? ???? ???????? ?????? ???????? ?????????? ???????? ???? ?????? ?????????? ???????? ?????????????? ???? ????????????, ?????? ?????? ?????? ?????? ???????????? ???? ???????? ????????. ?? ?????? ???????? ???? ???????????? ?????? ???? ?????? ?????? ?????? ?????? ?????????? ???? ?????? ??????????????????.”

We’re proud to support and partner with the Seattle Aquarium in the development of the new Ocean Pavilion. Commissioner Fred Felleman takes you on a tour of the new iconic exhibition and highlights ways the Port and Aquarium are partnering to improve ocean health.

Over the next few weeks, we’ll be introducing you to some of our superstar volunteers who supported travelers during SEA Airport’s system outage. Meet Marlene Slugay, senior HR organizational business partner. She spent the Tuesday after Labor Day in the baggage claim level dressed in a green vest, offering a friendly face to answer traveler’s questions, direct them to their baggage claim, and navigate construction. Here are a couple of her favorite stories from her experience: ? “There was a traveler who I could see was frantically looking for something. He said, ‘I’m trying to get to Amtrak’ and showed me the piece of paper with his itinerary. He was taking the train up to Vancouver B.C. to get on an Alaska cruise. I told him his options were to take a $50-70 Uber to get to the Amtrak station downtown or he could take the Link Light Rail for $3. He liked the idea of taking light rail, but I could see his eyes glossing over as I was trying to give directions to the airport station. So, I walked him to the parking garage and the Link Light Rail stop and helped him buy a ticket. I told him what stop to get off at and that there are restaurants nearby to hang out in and people watch while waiting for the train.” ? “I met two young men from Austria who had travelled to America to go backpacking. Seattle was the first place they landed — they were planning to go to Mt. Rainier and North Cascades. They had a rental car through the Turo app, but because the Wi-Fi was down at the airport, they couldn’t get on the app to locate their car. So I used my Port phone to help them log in and find out where their car was. It was parked in the airport garage. They had all this climbing equipment, so I went with them and directed them to the elevator, across the skybridge into the parking garage and down the elevator to floor 2, row M,?to reach their car.”

During the Sept. 10 Commission Meeting, Executive Director Steve Metruck provided an update on the current system outages that began Saturday, Aug. 24. The investigation into this cyberattack is ongoing, and we will provide appropriate updates as they become available.

SEA Airport House Words: We’re busy. Thank U 2019, Next! 2019 was a Hot SEA Summer, but 2024 is brat and very demure all in one. Our top 10 busiest days at SEA are now from 2024 or 2023. To all our airport workers and partners, We Love You 3000.

In the latest installment of Elevated, discover the intricate planning and construction efforts behind SEA Airport's third runway. Designed primarily to minimize delays due to adverse weather, the project navigated a complex approval process involving local, state, and federal agencies, while also overcoming substantial community opposition. Despite these hurdles, the runway was successfully completed in November 2008. Watch the full episode → https://lnkd.in/g3uS7hME

A key piece of our Workforce Development strategy is creating awareness and pathways for port-related careers. Next month, we’ll launch our second aviation career training pathway, an Introduction to Ground Support Equipment Mechanic (GSE) course. The new GSE education program is a partnership between the Port, Port Jobs, and South Seattle College and is likely the first training program in the nation to focus on training GSE mechanics. GSE mechanics are currently in high demand with salaries starting at around $30 an hour, so it’s important to build a training pipeline that prepares workers for these important roles.

Pete Fleming, public art technician at SEA Airport, has worked in galleries and museums for over a decade and is also an artist himself. These days, he keeps SEA’s world-class art collection in top shape. He focuses his efforts on the conservation, maintenance, installation, relocation, and protection of art across the airport. The art collection currently features 221 pieces and continues to grow and evolve as the airport upgrades its facilities to make travel easier, more efficient, and more convenient. ?? https://lnkd.in/gShPyB_Z

Here’s a 2024 progress report on the Pacific Northwest to Alaska Green Corridor for cruise, an ambitious collaboration among 14 organizations to create a new era of low- and zero- greenhouse gas emission cruise travel between Alaska, British Columbia, and Washington.