Podium

This happens every day: A car shopper finds a vehicle they love online… But the dealership is closed—so they can’t ask questions or schedule a visit—and they move on. The result? Poor customer experience and lost sales. Here’s how dealers fix it: a. Extend hours to stay “open” late — inefficient and unsustainable. b. Outsource BDC (call center) to remote teams — costly and inconsistent. c. Use AI tools to handle after-hours calls and inquiries — efficient and scalable. According to Podium , they’re seeing an 80% increase in after-hours appointments when a dealership has an AI BDC handling leads 24/7. Expect to see a lot more dealerships turning to AI tools to capture missed opportunities and deliver better service after-hours. - If you’re a dealer, you can learn more about Podium’s AI here: https://lnkd.in/grwhPEDH (Data from CDG partner: Podium #podiumpartner)

????? We’re excited to be part of the brand-new podcast, Driven Loyalty. A podcast tailored to help dealerships create lasting customer relationships to fuel their business growth. Don’t miss the first episode—out now—where our own Ross Tinkham discusses the game-changing role of AI in modern customer engagement.?

We're honored to receive Premier Inc.’s Supplier Horizon Award at #Breakthroughs24! The Supplier Horizon Award recognizes our support of Premier members through exceptional customer service and engagement, the ability to drive value through clinical excellence and commitment to lower costs. Learn more about our partnership with Premier Inc and how Podium’s AI powered conversion and communication platform can help streamline every client interaction—all in one place—for more bookings and better experiences from start to finish. Visit: https://lnkd.in/ggYJ--zp

Did you know you can use Podium's AI Employee to respond to reviews AND improve your SEO? ?? Scott Allred from our Jewelry team here at Podium, tells you how our AI can help you do both—at the same time—helping your business rank higher. Take a look??? #PodiumAI #CustomerReviews #JewelryMarketing #SEOGrowth #Podium

$16,000 in 3 days with Bulk Messaging!?? Hear it directly from Travis at Piper Diamond, who’s been a Podium partner since 2017. Learn how he made an additional $16,000 in sales over just three days with Podium’s Bulk Messaging! Take a look?? #JewelryBusiness #Podium #bulkmessaging #customerengagement #PodiumSuccess

?? Car dealerships, it’s time to revolutionize your test-drive bookings with AI!

No more chasing down payments!! ?? Emily Bean from our Customer Success team shares why Podium Payments is a game-changer for your business. With options like, card terminals, smartphone Tap to Pay, and texting payment links, getting paid has never been easier. Don’t let outdated methods slow you down. Let us help you get paid faster. ?? Take a look?? #PodiumPayments #GetPaidFast #ModernPayments #BusinessSolutions

Get ready to revolutionize your HVAC business with AI! Podium is bringing cutting-edge AI to the Service World Expo in Orlando! ?? ?? Join us at booth 1000 pl to experience how AI can supercharge your bookings and customer interactions. ?? Why Visit Podium at Service World Expo? ?? AI-Powered Solutions: See how our platform can handle leads, book more appointments, and keep your customers engaged. ?? Claw Machine Fun: Test your luck and grab exclusive Podium prizes! ?? Live Demos: Watch our AI in action and learn how it boosts HVAC bookings. ?? Speaking Session: Don’t miss our talk on “9 Ways AI Can Boost HVAC Bookings This Year” – October 16th, 1 PM. Ready to elevate your business with AI? Let’s connect in Orlando! #ServiceWorldExpo #AIInnovation #FutureOfHVAC #PodiumAI

Register for our Black Friday webinar! Join us to learn: ? Proven strategies to attract more clients. ? Master promotions that actually convert. ? Set your business up for its best Black Friday yet! Join experts in your field and learn strategies that can skyrocket your sales this holiday season!? ?? Find your industry-specific webinar and register now:? https://lnkd.in/gqHV32xR Hurry, time is running out!?Secure your spot and get ready for a fantastic Black Friday!

Running an Auto OEM business is no small task. So much to manage all at once. Traditionally, the solution was hiring more staff, but now there's a smarter way. Our Principal Sales Manager of OEM, Jordan Reid, explains how it comes down to efficiency and great customer experiences and how Podium’s AI BDC can help you achieve both, unlocking your business’s full potential. Take a look ?? #AutoIndustry #PodiumAI #BusinessEfficiency #CustomerService