Podium

Hey Retailers!?Join our customer training and get ready to unlock the full power of your Podium account. Join us on?March 24 at 12 PM EST?for our customer training:?"12 Tips to Up-Level Your Podium Account." In just 1 hour, you'll learn how to:? ? Automate review responses with AI ? Personalize outreach & track customer info smarter ? Optimize lead funnels, drip campaigns & more! ? ?? Plus, attend for a chance to win a?Beats Speaker or Ray-Ban Sunglasses! Don’t miss out—reserve your spot now! Can't make that time? No worries, you can still register and receive a recording right in your email box. Register here: https://lnkd.in/gtGXs7Tb See you soon!?

New Features in?Podium Release 25.2! We’re excited to release new features for our Podium users that make it easier to manage leads, work seamlessly as a team, and stay connected. Check out some of what’s new in Podium Release 25.2: ?? AI-Powered Contact Updates: Podium will automatically suggest updates to your contact profiles with just one click! ? Contact Export: Account Owners can now export contacts directly from the Contacts page, with a CSV file containing all the key details like Name, Phone, Email, and more! ? Mark Mentions as Complete: Now, you can easily mark Mentions as complete in the mobile app! Stay on top of your tasks and improve team collaboration effortlessly. ?? Look for the Purple Dot: Identify new features and make the most out of Podium’s updates. See What’s New:?https://lnkd.in/gxgvTpxw?

If you know me, you know how passionate I am about phone skills and front desk training. Your reception team isn’t just answering calls—they are the gateway to your revenue! ??? But here’s the challenge: How do you know if calls are being handled effectively? Too many practices are losing potential patients without even realizing it. Tracking and improving phone performance isn’t optional—it’s essential. That’s why having the right systems in place makes all the difference. With Podium Phones, you can: ? Track every call with recording & transcription ? Identify lost opportunities before they impact revenue ? Coach your team in real time to improve conversion If you’re not monitoring your calls, and training your team you’re leaving money on the table. It’s time to take control. ?? Let’s ensure every call leads to more booked treatments and a stronger practice. Head to this link to see how Podium Phones works: https://lnkd.in/g25S89Tz #TerriRossConsulting #Podium #PracticeManagement #MedicalAesthetics #PlasticSurgery #PracticeProfitability #BusinessCoach #PhoneSkills #SalesTraining

Not sure how to get started with selling more cars on social media? Join Podium for an exclusive webinar with Auto Dealer Influencer Russell Richardson, where he’ll break down the exact strategies he uses to dominate social media and drive real car sales. ? ??? Friday Feb 28 11am MST ?? Register now:?https://lnkd.in/gwy8RP6B Don't miss out—your next customer could be one post away!?

?? What do homeowners really consider when choosing an HVAC business to work with? ACHR NEWS surveyed homeowners to uncover key insights that can help HVAC businesses close more sales and boost their bottom line. Join us on February 25 @ 2 PM EST for Part 2 of our exclusive webinar with ACHR NEWS, where we’ll dive into: - How homeowners view online reviews and brand importance - What they expect in terms of lead times and pricing transparency - Their awareness of tax incentives for HVAC equipment Don’t miss this data-driven session to gain valuable insights and stay ahead of customer expectations. Register here: https://lnkd.in/g3Kx-S9q #Webinar #HVAC #AI #HVACR #HeatingAndCooling #BusinessGrowth

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?? We’re headed to AHR Expo in Orlando! ?? From February 10-12, find us at Booth 8463 to discover how Podium’s Phones + AI solutions can transform your business. ???? ? Respond to customers instantly ? Schedule more jobs with ease ? Streamline communication for your team ?? Save the date and stop by our booth for live demos and exclusive offers that will help you make 2024 your best year yet. We can’t wait to show you how Phones and AI work together to book more jobs, save time, and grow your bottom line! ?? Don’t miss out—visit us at Booth 8463 and see the future of HVAC communication in action! #AHRExpo #HVAC #PodiumAI #BusinessGrowth #CustomerExperience

?? Podium Release 25.1 is here!??? We’re thrilled to roll out the latest update, packed with new features that make it easier than ever to manage and automatically nurture your leads to grow your business. Check out some of what’s new in?Podium Release 25.1: ?? Drip Campaigns: Automatically nurture leads and re-engage past customers with personalized follow-ups, ensuring timely outreach without manual effort. ?? Gmail and Outlook Email Integration: Connect your own email address?to use in Podium to respond faster and more effectively without switching tools. ?? Mentions: Easily tag coworkers in internal notes using @ to share context, ask for help, or follow up— all without leaving Podium. Your team stays connected, and customers stay happy. We’re always working to help you connect with customers in the most impactful way possible. Read the entire release:?https://lnkd.in/gSe_tTJz #PodiumRelease #ProductUpdates

The phone isn’t dead—far from it: Nearly half of customers still prefer calling a dealership. But 6 out of 10 of those callers want to switch to text (because of course they do). That creates a challenge—dealers are juggling calls, texts, and other leads, and some handoffs will inevitably slip. It happens. Frankly, I think we’ll see AI responses take over in dealerships faster than phone calls go out of style. It’s coming. P.S. If you’re in the industry or a dealer, share the best strategies you’ve observed for handling inbound leads. (Or just lurk and take notes—no judgment.) (Data via CDG partner Podium – check out their 2024 inbound leads study here: https://lnkd.in/gHJH7qGQ)

?? ?? Great Scott! We’ve braved the winter storm to bring you the? future?of customer experience at NADA in New Orleans! Swing by our?booth and see how Podium can supercharge your dealership’s 2025. Want to skip the line? Schedule a demo ahead of time and get a?$50 gift card??? when you visit us! Text?(229) 318-4358??? to book your spot. Roads? Where we’re going, you won’t need roads. Booth # 2500 awaits!??