Playaz Productions Network

In an era where traditional inside sales approaches yield diminishing returns, forward-thinking organizations are revolutionizing their BDR and SDR strategies. While many sales teams struggle with unprecedented turnover rates and shrinking pipelines, some have cracked the code. Through strategic enablement, thoughtful AI integration, and sophisticated multi-channel engagement, these teams are setting new benchmarks for success. Join us on Feb. 24 on #ITHS as we reveal actionable insights from high-performing sales organizations that have mastered modern inside sales. Pete Smith and Michael Fauscette put Rob Ciampa in the hot seat to explore how to: ? Build resilient, data-driven enablement programs that reduce turnover ? Leverage AI tools strategically without losing the human touch ? Design effective multi-channel sequences that capture buyer intent ? Strike the optimal balance between inbound and outbound efforts Mark your calendars and join the conversation. Discover how your inside sales team can adapt and thrive in today's complex selling environment. #AIforSales #InsideSales #GTM #BDR #SDR

Balakrishnan Subramanian, SVP of Product Management for Salesforce Service Cloud, joins host Rebecca Wettemann to discuss what #EX can learn from #CX, what CX can learn from EX, and how Salesforce is thinking about employee experience in an increasing #agentic world.

Crunch hosts Rebecca Wettemann and David Smith share their thoughts and insights on the news and information coming out of #ZohoDay25 at Horseshoe Bay Resort in Texas!

Join us today as we put Pete Smith, President and CEO of SpotLogic, #ITHS to talk about the GTM process within early-stage technology companies. We are going to dive into understanding the importance of getting product-market fit early. With limited funding at this stage, the business model and initial execution are paramount to success.

Host Rebecca Wettemann is joined by Joshua Feast, General Manager of AI Coaching for Verint, to discuss: - Why voice as a channel will grow in 2025 - Why old voice channel metrics don't work and what we should be measuring - Why real-time analysis of voice traffic is so critical #AI #AgenticAI #voice

In today's rapidly evolving work environment, organizations face a myriad of challenges that revolve around adapting their culture to foster greater employee satisfaction and retention. Plum CEO Caitlin MacGregor joins Rebecca (and Patrick) to discuss why the concept of "human sustainability"is becoming a crucial element in shaping a company's success.

#ITHS is kicking off the new year with our latest series focused on Go-To-Market (GTM) strategies and how to be successful at any stage. We are putting Dr. Nicole Wieberneit in the hot seat for our first episode to talk #GTM for start-ups. Join Jody Spencer and Michael Fauscette to hear the must-have GTM components, how to align sales and marketing for small teams, leverage AI and automation, and identify ideal customers. Discover the metrics that matter and how to adapt for scaling. Plus, we reveal common GTM pitfalls to avoid and emerging trends reshaping the startup landscape. Join us on Monday to hear how you can level up your GTM startup strategy! #Startups #GTMstrategy #AI #BusinessGrowth

Here's an AI topic you don't want to miss...Jody Spencer and Kristy Tupper are exploring the uses of AI in work processes and how those processes elevate knowledge workers who may be challenged with traditional analysis methods. We are putting Asim Rizvi, CEO of momba.ai back In The Hotseat once again to get his take on AI. This time we are discussing how AI can enhance the regular knowledge worker’s daily tasks and where the biggest opportunities lie in innovative approaches to eliciting the most valuable work from everyone on a team. Join us, bring your questions and get in on the discussion. #KnowledgeWorkers #AI #FutureOfWork

Tune in on Monday, November 25th at 1 PM ET for the next episode of #ITHS. Our hosts, Pete and Thomas will put Ray Gerber, one of THE brains behind modern customer journey management, in the Hot Seat to explore how #AI can help modern #customerjourneymanagement - or is AI not only a helper but a necessity? We are sure that Ray has the answer. Don’t miss it!

The Crunch With Ben Lilienthal